It was a pleasure shopping in the Keswick store today, the staff were so friendly, attentive and very helpful with advise, it was an enjoyable shopping experience and im very pleased with my items. I... もっと見る
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It was a pleasure shopping in the Keswick store today, the staff were so friendly, attentive and very helpful with advise, it was an enjoyable shopping experience and im very pleased with my items. I... もっと見る
企業が回答しました
Saw a jacket I liked and was able to try one one. Bit disappointed there was no way to buy in store with an on-line discount code. Thought I'd be able to order online and pick up one from in shop whi... もっと見る
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Visited your shop in Keswick. Liked leather ankle boots. Assistant very helpful but my size not available. She suggested ordering on-line which I did.Also got 15% off as new customer. Collected in Gla... もっと見る
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Was served by Eloise in the Keswick store today. She was incredibly friendly and lovely to have a chat to. She also recommended me another item of clothing based on what I was already purchasing as it... もっと見る
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
49/51 Main Street, CA12 5DS, Keswick, Cumbria, 英国
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Visited the Keswick store and Elouise and Joe were both fantastic and helpful. They’re very cheery and friendly and made my shopping experience lovely - well done Fat Face

FatFace - KESWICK 2 からの回答
Always shop at the Keswick store as the staff are fantastic. A big shout out to Sharon and Joe who are extremely helpful and friendly. They know the ranges and products in store and help you co ordinate outfits. Great clothes, totally custom focused 👍

FatFace - KESWICK 2 からの回答
Visited Fatface Keswick, Cumbria this afternoon. What a lovely friendly experience. The staff, especially Sharron, were very helpful. I love my purchases, made even better by being reminded to use my ‘BlueLightCard’. A lovely clean , friendly, well laid out store. In all a great experience and delighted with my purchases.

FatFace - KESWICK 2 からの回答
As a short, round lass, well fitting jeans are incredibly hard for me to find. NEXT has proven to have poorly sized items, and M&S have failed to produce anything flattering this year, but the Keswick Team were determined to rise to the challenge. Sharon and Kat were determined to help me find a pair that not only fit, but looked good on me - and they succeeded. I will absolutely be returning for a second pair. Kat even managed to help me find the perfect cardigan to match my going out dress for chilly evenings, which was wonderful. 12/10 would do again.

FatFace - KESWICK 2 からの回答
Brilliant service from Becky, couldnt have been more helpful and cheerful, i will be returning .

FatFace - KESWICK 2 からの回答

FatFace - KESWICK 2 からの回答
Joe at the Keswick branch was exceptional when we visited the store yesterday. He was super helpful and friendly. At checkout he asked if we were blue light card holders which we were. He explained that it was bonus day for blue light so we received a great discount.
What a lovely young man. A credit to the store 😊

FatFace - KESWICK 2 からの回答
Great customer service (thanks Joe) and fantastic use of the Blue Light card to get a great reduction. Thank you kindly.

FatFace - KESWICK 2 からの回答
Today I saw Jo, Sharon and Mya in my local Keswick store who are all really friendly, professional and helpful. They always make me feel welcome- leave me to browse and try on clothes without any hassle. I look forward to returning for more lovely purchases.

FatFace - KESWICK 2 からの回答
Fatface Keswick is the best branch in the country. Mya and Joe ( hopefully spelt your names correctly!) helped me find what I was looking for, helped me with my Blue light card when struggling for internet and the helpfully found me some plastic wrapping to kee my purchases dry. What brilliant brand ambassadors and lovely kids. Well done!

FatFace - KESWICK 2 からの回答
I ordered a jumper in the Keswick store on Tuesday lunchtime and was advised that it MAY be there the next day. It was!!! The lady that did the ordering and was there when I collected it was a lovely lady named Caroline. What a pleasure to shop there.

FatFace - KESWICK 2 からの回答
Caroline was very welcoming and helpful. My size wasn't in stock, so she ordered one to be delivered to a pick up point near to where I live.
As a new assistant she did well.
The shop is nicely laid out making it easy to browse the items.

FatFace - KESWICK 2 からの回答

FatFace - KESWICK 2 からの回答
The products I get are always very very good. However, we always seem to get a problem when it comes to picking out parcels up from your Keswick branch. It’s either they can’t spell our names (even though we’ve spelt it out to them) or they can’t find the order or there’s something wrong with the order number. It’s takes forever to actually get the parcel from them. It’s just not good enough and it’s very embarrassing. I think the staff need retrained or a better system for them needs to be put into place.

FatFace - KESWICK 2 からの回答
Sharon and Mora were super helpful finding me bed socks and regular socks for someone who is ultra sensitive.

FatFace - KESWICK 2 からの回答
Sharyn was extremely helpful with suggestions and telling us about the charity benefits.

FatFace - KESWICK 2 からの回答
Fabulous help from the ladies in the Keswick shop. Kind and helpful

FatFace - KESWICK 2 からの回答
The staff were very freindly, helpful and made you feel welcome as people not just as a customer. Joe was great, engaging, helpful and happy. He was an example of Excellent customer service.

FatFace - KESWICK 2 からの回答
Joe was incredibly helpful, as was Sharon - and it’s a brilliant shop xx and the Shelter sparkly socks and fab for me and my daughter in law!! Xxx

FatFace - KESWICK 2 からの回答

FatFace - KESWICK 2 からの回答
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