Popped into FatFace Keswick this afternoon. Small shop but well stocked. Staff very friendly and helpful. Reminded me to use Blue Light Card which was great, I keep forgetting I’ve got it 🤪. Will def... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Visited your shop in Keswick. Liked leather ankle boots. Assistant very helpful but my size not available. She suggested ordering on-line which I did.Also got 15% off as new customer. Collected in Gla... もっと見る
企業が回答しました
I’m no shopaholic but hats off to Keswick staff for the shopping experience. Helpful courteous always cheerful. Also clothing is of good quality quality at a reasonable price.
企業が回答しました
The products I get are always very very good. However, we always seem to get a problem when it comes to picking out parcels up from your Keswick branch. It’s either they can’t spell our names (even th... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
49/51 Main Street, CA12 5DS, Keswick, Cumbria, 英国
- 01768 780910
4.9
優良
127件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Carolyn/Caroline - Sales assistant
I was served by a Carolyn who helped me with a jacket I was thinking of purchasing. She was very kind and didn't rush me into buying the jacket. She was extremely patient. I went to the till with the jacket and said to her that I don't think I would have bought it without her help and advice. She wasn't pushy but extremely helpful and very pleasant. I am so pleased with my purchase, and would recommend this store and the helpful staff.
2025年7月22日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Keswick store.
They have a wide selection of stock with friendly and helpful staff.
***** stars.
2025年5月20日
FatFace - KESWICK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Helpful staff
I went into the store in Keswick. They did not have the dress I was looking for. Very helpful staff helped me find it online and ordered it to be delivered to store. Unfortunately didn’t fit but again helpful and cheery staff helped me to return. A pleasure to find such helpful and happy staff, well done girls
2025年5月24日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Very helpful and friendly staff
Very helpful and friendly staff - excellent customer facing service skills.
2025年5月16日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Kat and Sharon were amazing helping me…
Kat and Sharon were amazing helping me choose my wife’s birthday present!
Thanks
Bruce
2025年4月28日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Friendly staff in Keswick
Brilliantly service from Sharron. Guided us to similar items in the sale and processed an exchange in a friendly and understanding manner.
2025年4月28日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Great customer service
In store today Sharon gave me excellent customer service with a refund on a product I’d reluctantly decided was not for me. The transaction needed an authorisation, which when I explained the circumstances, was done with a pleasant and friendly manner
2025年4月22日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic customer service from the…
Fantastic customer service from the store in Keswick, Cumbria. Very helpful and friendly staff. Lovely clothes purchased
2025年4月16日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
What a lovely shop and all of the staff…
What a lovely shop and all of the staff were so wonderful especially Eloise
2025年4月16日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic store and service
Had to drop in to exchange an item. Caroline and the other staff in the Keswick store could not have been more welcoming or more helpful. 5/5. :)
2025年4月15日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I live in Newcastle upon Tyne and we on…
I live in Newcastle upon Tyne and we on holiday in Keswick
This fat face is the best as far as I am concerned!
ELouise and penny were amazing in their customer care!
Had a problem with an e voucher but it was solved very quickly and the day before I ordered a sweatshirt sent to Newcastle store
100% plus customer service
Highly recommend
2025年4月11日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Keswick store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
FatFace - KESWICK 2 からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Keswick store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Absolutely fabulous
Fantastic customer service
Beautiful clothing (I would love to buy one of everything if I cold, lol)
Great fit you can rely on to be consistent across your range
2025年3月24日
FatFace - KESWICK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
FatFace - KESWICK 2 からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Keswick store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
FatFace - KESWICK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - KESWICK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - KESWICK 2 からの回答
Hello there, Thank you for taking the time to leave your 5* review. We're delighted to hear that you found our service and staff helpful. We appreciate your kind words and look forward to welcoming you back soon.
Take care, LE
Visited the store today with my family
Visited the store today with my family.The staff were very welcoming. I was served by shelley, who used to work at New Balance, and as always her service was first class. Looking forward to our trip back nearer christmas to see the new collection.
2024年10月23日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello David
Thank you for your review.
I am so pleased to hear that you have had a positive shopping experience, and we look forward to welcoming you back soon!
Take care, LE
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。