It was a pleasure shopping in the Keswick store today, the staff were so friendly, attentive and very helpful with advise, it was an enjoyable shopping experience and im very pleased with my items. I... もっと見る
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Visited your shop in Keswick. Liked leather ankle boots. Assistant very helpful but my size not available. She suggested ordering on-line which I did.Also got 15% off as new customer. Collected in Gla... もっと見る
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Was served by Eloise in the Keswick store today. She was incredibly friendly and lovely to have a chat to. She also recommended me another item of clothing based on what I was already purchasing as it... もっと見る
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Clothes great and staff really helpful but shorts were badly wrongly sized . Dresses good material Bluelight Discount suddenly reduced
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
49/51 Main Street, CA12 5DS, Keswick, Cumbria, 英国
- 01768 780910
4.9
優良
137件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Elouise was amazing at keswick branch…
Elouise was amazing at keswick branch thank you x
2025年11月1日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff were really helpful during my…
The staff were really helpful during my visit to Fatface this morning. I was after something in-particular and the staff went in the back to try and help me find it.
In the end, we ordered it online so that I could pick it up when I get home.
Many Thanks!
2025年10月28日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hi Lynne
Thank you for taking the time to leave your review. We're so pleased to hear that you had a positive experience whilst visiting our Keswick store - this is great to hear and we look forward to welcoming you back soon. Thank you, LE
Amazing Service
All the staff but especially Emma and Mya were really helpful, patient and kind in the Keswick store today helping my Mum purchase some Christmas presents. Amazing service
2025年10月27日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ease of ordering and speed of delivery
2025年10月17日
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Sharon went above and way beyond to…
Sharon went above and way beyond to help me buy a bag for my partner. Huge thanks!
2025年10月13日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really helpful and friendly staff
Really helpful and friendly staff. Took time to find an item and helped order it for delivery.
2025年9月15日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent
Great service from Caroline today.
Very helpful with ordering an item.
Thanks
2025年9月10日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely shop and staff
Lovely shop and staff. Young Lady who helped me was very chatty and helpful. Lovely manners.
2025年9月4日
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Carolyn/Caroline - Sales assistant
I was served by a Carolyn who helped me with a jacket I was thinking of purchasing. She was very kind and didn't rush me into buying the jacket. She was extremely patient. I went to the till with the jacket and said to her that I don't think I would have bought it without her help and advice. She wasn't pushy but extremely helpful and very pleasant. I am so pleased with my purchase, and would recommend this store and the helpful staff.
2025年7月22日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Keswick store.
They have a wide selection of stock with friendly and helpful staff.
***** stars.
2025年5月20日
FatFace - KESWICK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Helpful staff
I went into the store in Keswick. They did not have the dress I was looking for. Very helpful staff helped me find it online and ordered it to be delivered to store. Unfortunately didn’t fit but again helpful and cheery staff helped me to return. A pleasure to find such helpful and happy staff, well done girls
2025年5月24日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Very helpful and friendly staff
Very helpful and friendly staff - excellent customer facing service skills.
2025年5月16日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Kat and Sharon were amazing helping me…
Kat and Sharon were amazing helping me choose my wife’s birthday present!
Thanks
Bruce
2025年4月28日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Friendly staff in Keswick
Brilliantly service from Sharron. Guided us to similar items in the sale and processed an exchange in a friendly and understanding manner.
2025年4月28日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Great customer service
In store today Sharon gave me excellent customer service with a refund on a product I’d reluctantly decided was not for me. The transaction needed an authorisation, which when I explained the circumstances, was done with a pleasant and friendly manner
2025年4月22日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic customer service from the…
Fantastic customer service from the store in Keswick, Cumbria. Very helpful and friendly staff. Lovely clothes purchased
2025年4月16日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
What a lovely shop and all of the staff…
What a lovely shop and all of the staff were so wonderful especially Eloise
2025年4月16日
自発的なレビュー
FatFace - KESWICK 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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