I ordered a top and received and email to say the top would be available to pick up after midday on the 14th August . I travelled to the Leamington branch to be told the top hadn’t arrived and ther... もっと見る
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I just popped in to the store on the offchance that I'd find something in the sale. I was delighted to find a few items that I love. The staff don't interact very much with the customers, which is pro... もっと見る
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I have recently discovered Fatface in Leamington. They have some lovely maxi dresses, some with a border design around the hem, that are the perfect length for me. I’m just over 5 ft. Although the sho... もっと見る
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FatFace clothing is unique and stylish. The quality just like in M&S clothing, also guarantees a good investment in my wardrobe, one that will last for many years to come. Having money is all about in... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
88 Regent Street, CV32 4NS, Leamington�Spa, Warwickshire, 英国
- 01926 883280
4.5
優良
121件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Change not for the better
Ordered four dresses to try. A combination of thin, cheap material and ridiculously low neck lines rendered three of them unsuitable. The fourth is just okay.
Also ordered a pair of earrings but the ‘star’ on one of them was missing; how did this pass quality control?
Adding insult to injury, I was offered only a voucher as replacement as refunds are not given against earrings. I accept this policy for hygiene reasons in normal circumstances, but not when the goods are faulty.
I fear change on the horizon as Fat Face loses its identity under the Next umbrella.
2024年10月24日
FatFace - LEAMINGTON SPA からの回答
Hello Elaine
Thank you for your review.
I am sorry to hear that you weren't too happy with the quality of your dresses, I will be sure to pass your comments to our garment team.
Further to this, I am sorry that your earrings were faulty.
I am about to email you in regards to this, so I can help resolve this matter for you.
Take care, LE
Helpful staff
Staff in the shop are always helpful.
Seems to take ages to be delivered to the shop though.
2024年8月9日
FatFace - LEAMINGTON SPA からの回答
Hello Nicola
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - LEAMINGTON SPA からの回答
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Excellent
Excellent service at FatFace. Very friendly and approachable assistants. Nothing was too much trouble. Great shopping experience and will be back.
2024年8月2日
FatFace - LEAMINGTON SPA からの回答
Hi, Thank you for your 5* review. I am pleased to hear your happy with our service. Have a great day.Many thanks-AB.
Goods arrived on time and exactly as…
Goods arrived on time and exactly as ordered, very pleased with shopping experience.
2024年7月29日
FatFace - LEAMINGTON SPA からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - LEAMINGTON SPA からの回答
Hello John
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent as always
Fast delivery for my online order.
Excellent service with recent in store purchases and excellent quality of clothes.
2024年6月24日
FatFace - LEAMINGTON SPA からの回答
Hello Dawn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Sale purchases
Circular beach towel very pretty.
Also cardigan nice but not a good fit so sadly had to return. Sale item so couldn’t get next size.
2024年5月5日
FatFace - LEAMINGTON SPA からの回答
Hi there,
Thank you for taking the time to leave us this review.
We are pleased to read your feedback regarding your items. I am sorry the cardigan was not suitable on this occasion.
We look forward to welcoming you back soon.
Take care. -GM
Excellent quality clothes, great service
Bought a dress and three tops from Fatface. Love the quality and true to size fit. Staff service was great.
2024年5月1日
FatFace - LEAMINGTON SPA からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - LEAMINGTON SPA からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - LEAMINGTON SPA からの回答
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you love your order and we look forward to welcoming you back soon. Take care, LC.
recently became a FatFace shopper
recently became a FatFace shopper. They have lovely clothes at reasonable prices. Now my go-to store. Online ordering is easy, but have now discovered I have a local store!! Staff friendly, helpful.
2024年4月16日
FatFace - LEAMINGTON SPA からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I've bought a lot of clothes from fat…
I've bought a lot of clothes from fat face, they last for years. The quality is simply superb, and reasonably priced. The staff are always very helpful, friendly and polite. It's definitely my goodness to shop.
2024年4月3日
FatFace - LEAMINGTON SPA からの回答
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order. I hope you continue to enjoy our products as much as we do.
All the best, MM
I am still waiting to be notified about…
I am still waiting to be notified about my order ,witch I placed on the 30th March 2024 to the leamington spa branch ,order worth £107:00
2024年3月31日
FatFace - LEAMINGTON SPA からの回答
Hello Kathy
Thank you for your review.
I am so sorry for the delay with your order.
I can confirm that the parcel should be at store within the next couple of days.
EP
So easy to order
2024年2月7日
FatFace - LEAMINGTON SPA からの回答
Good morning, Tina.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments, we hope you love your new items and continue to enjoy shopping with us.
Take care, JB
To change goods was really easy A Breeze
Easy to order even though i was using a mixture of gift cards 7 debit card.
Returned to shop & this was a breeze as well.
Got new gift card & ordered new sweat shirt.
2024年1月9日
FatFace - LEAMINGTON SPA からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - LEAMINGTON SPA からの回答
Hello Janice
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - LEAMINGTON SPA からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience in our Leamington Spa store. I will be sure to pass on your comments to the team.
All the best, MM
Great product
Great product
Amazing best quality clothing
Best clothes about
No need to shop elsewhere
2023年12月4日
FatFace - LEAMINGTON SPA からの回答
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
Lovely top ready for next summer…
Lovely top ready for next summer holidays, ordered online then click & collect at local store. my preferred way easy & efficient. Friendly helpful Staff.
2023年11月28日
FatFace - LEAMINGTON SPA からの回答
Hello Ruth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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