Easy to order online. Opted to collect in store to avoid postage charges. Easy to collect from store. Out & getting on with my life again. It's how shopping should be!
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レビュアーのコメントを見てみましょう
Ordered four dresses to try. A combination of thin, cheap material and ridiculously low neck lines rendered three of them unsuitable. The fourth is just okay. Also ordered a pair of earrings but t... もっと見る
企業が回答しました
FatFace clothing is unique and stylish. The quality just like in M&S clothing, also guarantees a good investment in my wardrobe, one that will last for many years to come. Having money is all about in... もっと見る
企業が回答しました
I bought an off white denim trouser and a chambray cropped wide leg trousers. I was so pleased they fitted pretty well my pear shaped body. ‘Pear’ need tailored waste bands and wider leg trousers esp... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
88 Regent Street, CV32 4NS, Leamington�Spa, Warwickshire, 英国
- 01926 883280
4.5
優良
117件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - LEAMINGTON SPA からの回答
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
FatFace - LEAMINGTON SPA からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Recently visited face face leamington…
Recently visited face face leamington spa with regards to a faulty handbag that I purchased online , absolutely fantastic customer service highly recommended
2023年10月28日
自発的なレビュー
FatFace - LEAMINGTON SPA からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
FatFace - LEAMINGTON SPA からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy to order and pick up in store
Bought some half-price shorts that weren't in my size in store. So went online where it's easy to order and pick up in store for free.
2023年9月1日
FatFace - LEAMINGTON SPA からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service.
2023年8月27日
FatFace - LEAMINGTON SPA からの回答
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you received great service. I hope you continue to enjoy your shopping experience with us, both online and in store.
All the best, MM
FatFace - LEAMINGTON SPA からの回答
Hi Petra
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Prompt delivery and great customer service in store
Prompt delivery, very helpful assistant in the Leamington store when I had to return the bigger sizes.
2023年8月28日
FatFace - LEAMINGTON SPA からの回答
Hi Mark
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - LEAMINGTON SPA からの回答
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Good quality and fit
Have bought several FatFace things in the past and been pleased with them but in the last 4-5 years or so. Found 2 dresses, a t-shirt and shorts this season and am really pleased with all of them. All were sale purchases, delivered into the Leamington store where the staff were very helpful. Have had several compliments when I've worn one of the dresses. All comfy and great quality and I hope to be wearing them for a long time to come.
2023年8月13日
自発的なレビュー
FatFace - LEAMINGTON SPA からの回答
Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Big on shorts!
Really happy with the help given by the shop staff when I collected the shorts I had ordered online. Also, good selection of shorts enabled me to do a swap on one item. Just wish my favourite shorts had still been available in the 10" leg size, but my bad for choosing to wait till the sales.
2023年8月12日
FatFace - LEAMINGTON SPA からの回答
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
When I ordered the beautiful green skirt
When I ordered the beautiful green & white skirt, it took longer than I expected to come in the post, so I went back to the store in Leamington Spa. I was very impressed with how well the 2 shop assistants sorted the problem out- it involved phone calls as well as checking online, & the whole thing took less than 10 minutes to be resolved. I was offered the same skirt at sale price (it had been put on sale since I’d made the original order,) & this felt more than fair after the delay I’d had in receiving my purchase. The 2 shop assistants have a very pleasant manner & as I visit the store fairly often they know me a little & are really friendly & helpful, which is lovely in a day & age when personal contact is often lacking when shopping.
2023年8月7日
FatFace - LEAMINGTON SPA からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Excellent service at Leamington Spa
Excellent garments at great prices, purchase during sale at Leamington Spa. Served by lovely staff.
2023年8月16日
FatFace - LEAMINGTON SPA からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Great Jeans quick delivery
Great Jeans quick delivery. Good fit right length. Friendly staff option to return from shop if necessary.
2023年7月28日
FatFace - LEAMINGTON SPA からの回答
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Perfect Trousers
Have been looking for the perfect pair of linen trousers for a long time and today I found them!
Would also like to say I had a really lovely chat with the sales lady in your Leamington Spa branch. Unfortunately I didn’t get her name but she is a real asset to your company! Thank you for making my shopping experience even more enjoyable.
2023年8月4日
自発的なレビュー
FatFace - LEAMINGTON SPA からの回答
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
Great service
Great service. My order was in store the next day, rather than in 5 days time. The lady that serves me in my local store was lovely, and my slippers are beautiful.
2023年7月23日
FatFace - LEAMINGTON SPA からの回答
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB
FatFace - LEAMINGTON SPA からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Really helpful staff
2023年7月16日
FatFace - LEAMINGTON SPA からの回答
Hi Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great friendly staff and of course…
Great friendly staff and of course quality clothing 👍
2023年7月22日
自発的なレビュー
FatFace - LEAMINGTON SPA からの回答
Good morning, Gordon
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Leamington Spa store.
Take care, JB
Loved my dress ❤️❤️❤️
2023年7月9日
FatFace - LEAMINGTON SPA からの回答
Good afternoon, Wendy
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
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