Easy to order online. Opted to collect in store to avoid postage charges. Easy to collect from store. Out & getting on with my life again. It's how shopping should be!
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered four dresses to try. A combination of thin, cheap material and ridiculously low neck lines rendered three of them unsuitable. The fourth is just okay. Also ordered a pair of earrings but t... もっと見る
企業が回答しました
FatFace clothing is unique and stylish. The quality just like in M&S clothing, also guarantees a good investment in my wardrobe, one that will last for many years to come. Having money is all about in... もっと見る
企業が回答しました
I bought an off white denim trouser and a chambray cropped wide leg trousers. I was so pleased they fitted pretty well my pear shaped body. ‘Pear’ need tailored waste bands and wider leg trousers esp... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
88 Regent Street, CV32 4NS, Leamington�Spa, Warwickshire, 英国
- 01926 883280
4.5
優良
117件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very happy. Great staff
2023年6月19日
FatFace - LEAMINGTON SPA からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Have always loved the brand
Have always loved the brand, fit and experience in store. Would always recommend
2023年5月21日
FatFace - LEAMINGTON SPA からの回答
Good afternoon, Mike
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Leamington Spa store.
Take care, JB
Staff are very friendly and helpful
Staff are very friendly and helpful. Clothes are good quality and original. Recommend 100%.
2023年5月28日
自発的なレビュー
FatFace - LEAMINGTON SPA からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Great quality and easy to order
FatFace on line was simple and convenient and the sale item I chose was of great quality which I expect from FatFace. I was able to click and collect from my local store which was very convenient.
2023年5月3日
FatFace - LEAMINGTON SPA からの回答
Hi Linda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Order arrived on time
Order arrived on time, staff very friendly as this was a click and collect. Very happy with the kids items purchased in the sale.
2023年5月7日
FatFace - LEAMINGTON SPA からの回答
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! We will also forward your comments to our wonderful team in store 🥰- RS
Great quality clothing at a fantastic…
Great quality clothing at a fantastic price especially when in the great sale!!!!
2023年4月30日
FatFace - LEAMINGTON SPA からの回答
Hi Tina
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Nice clothes .. shame about the delivery
Hi .. I feel that with Amazon for instance you get free delivery with so many many things over a year .. and yet you want £5 for less than £60 and that doesn’t cut it with me .. so I ordered and had the hassle of click and collecting. I get free delivery with other cloth outlets too … it’s your only stumbling block .. your clothes are nice
2023年4月26日
FatFace - LEAMINGTON SPA からの回答
Hi Neil,
Thank you for your feedback. We will pass this onto the relevant teams for future considerations. We hope you enjoy shopping with us in future.
Have a great weekend - KS
My order was dispatched to the…
My order was dispatched to the Leamington shop in good time and the staff at the shop were very friendly and efficient.
2023年4月21日
FatFace - LEAMINGTON SPA からの回答
Hello Richard, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Ordered ankle boots to be delivered to…
Ordered ankle boots to be delivered to my local branch, they arrived quickly but after trying them on did not like the front piece of leather, it seemed to rub on my ankle. They were very happy to refund me
2023年4月16日
FatFace - LEAMINGTON SPA からの回答
Thankyou so much for your 5* review, we are sorry to hear the boots were not suitable but very pleased your order was refunded promptly. Have a lovely day! BP
Really nice insulated jacket
Really nice insulated jacket, fits nicely and it was easy to order online and pick it up from (and try it for size) at my local store in Leamington Spa
2023年4月17日
FatFace - LEAMINGTON SPA からの回答
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! LB
Great service from start to finish
Great service from start to finish. Happy with service and the items
2023年3月31日
FatFace - LEAMINGTON SPA からの回答
Good afternoon, Mrs Fyfield
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Leamington Spa store.
Take care, JB
FatFace - LEAMINGTON SPA からの回答
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you had a great service in store. I hope you continue to enjoy our products.
Take care, MM
An all round good experience
User friendly website, good price reduction on the item I purchased (a shirt). Option to click and collect so no delivery charges (or click and collect fees which some companies have). Collection in store was quick and staff were friendly and smiley. Shirt was exactly as described. A good fit and lovely quality.
2023年3月19日
FatFace - LEAMINGTON SPA からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Brilliant customer service
2022年10月19日
FatFace - LEAMINGTON SPA からの回答
Hello Alena
Thank you so much for your 5* Review!
It's great to hear you were happy with the service received. We do hope you are happy with your new purchases !
Have a lovely afternoon! TG
Love our Fat Face Leamington spa branch
Fat Face is the best for gorgeous leather bags in all different shapes and sizes of amazing quality,I loved this small bag when I originally brought it in black in store and the wonderful assistant said that they had it in Tan if I went into their web page,so I did and now I have both .I love our store in Leamington spa the staff are so kind and friendly and give excellent service,it's a pleasure to shop there
2022年9月29日
FatFace - LEAMINGTON SPA からの回答
Good afternoon, Marcia
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Leamington Spa store.
Take care, JB
Really nice jacket
2022年10月1日
FatFace - LEAMINGTON SPA からの回答
Thank you so much for taking the time to leave us a 5* review.
We hope you enjoy wearing your new jacket!
TG
Everything was as it should be
Everything was as it should be. Happy with the purchase and delivery.
2022年10月12日
FatFace - LEAMINGTON SPA からの回答
Good afternoon Suminder,
Thank you for taking the time to leave your review.
I am thrilled that you are enjoying your new purchase and that you had a speedy delivery. I hope you continue to love our products and enjoy your shopping experience with us. MM
FatFace is one of my favourite brands
FatFace is one of my favourite brands, great ethos and lovely range and styles of clothing. Customer service is also always very good.
2022年8月27日
FatFace - LEAMINGTON SPA からの回答
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The staff here are always very helpful…
The staff here are always very helpful and are happy to check the stock room for other sizes/styles. They also make suggestions about how to order other items or offer help too.
2022年8月22日
FatFace - LEAMINGTON SPA からの回答
Good Afternoon Gill
Thank you for your review.
I am so pleased to hear of your recent experience in our Leamington Spa store. Please be assured that I have passed this onto the crew members involved for you.
EP
FatFace - LEAMINGTON SPA からの回答
Good Morning Sandra,
Thank you for your 5 star review. Great to hear you are happy with your purchase. Have a lovely rest of your day! -KC
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。