My ballet trainers ordered were delivered on time. These are the third pair I have purchased and love them. They are slip ons and very comfortable. Each pair has a colour trim, one red one yellow an... もっと見る
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所在地
所在地を変更Unit 27 The Springs, Thorpe Park Approach, LS15 8GG Leeds Thorpe Park, West Yorkshire, GB
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Online ordering and delivery service is very good. Returns to store have been easy. Staff, in my experience, have been very pleasant. I like the layout of their store and find many of their items a... もっと見る
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The staff are very helpful whether buying from the store or click and collect. If you need to return orders, again, the staff are friendly and efficient. The clothes are good quality - wear and wash w... もっと見る
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I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, pa... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 27 The Springs, Thorpe Park Approach, LS15 8GG, Leeds Thorpe Park, West Yorkshire, 英国
- 01132 609465
4.6
優良
146件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
No hassle exchange
2026年5月6日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always friendly helpful staff
2026年4月30日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My ballet trainers are the best
My ballet trainers ordered were delivered on time.
These are the third pair I have purchased and love them. They are slip ons and very comfortable. Each pair has a colour trim, one red one yellow and the latest blue, would definitely recommend.
One pair were collected in the Springs store, very friendly and helpful staff.
2026年4月24日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Buy in store or on line
The staff are very helpful whether buying from the store or click and collect. If you need to return orders, again, the staff are friendly and efficient. The clothes are good quality - wear and wash well.
2026年4月28日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just browsing came across a shirt
Just browsing came across a shirt, my size price tight, get in
2026年4月25日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I paid full price for an item reduced…
I paid full price for an item reduced to half price days later
2026年4月22日
FatFace - LEEDS THORPE PARK からの回答
Hi David,
For any purchases made online, if we reduce your items within 24 hours of ordering, please contact our customer experience team on 0333 777 8053 when you receive your delivery and we'll refund the difference back to you, no problem at all.
If you've purchased in-store, please pop in and speak to our crew in store who can help you to return the goods and re-purchase a new item at sale price. Please ensure the tags are still attached if you'd like to do this!
Online ordering and delivery service is…
Online ordering and delivery service is very good. Returns to store have been easy. Staff, in my experience, have been very pleasant.
I like the layout of their store and find many of their items attractive.
Their prices, though, are, for me, too expensive and I have only ever bought from online sales.
2026年4月24日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I am very lucky to have a FatFace shop but I still do some orders online
I am very lucky to have a FatFace shop near to where I live but as they can't stock everything I often order on-line and collect from the shop. This works really well as I am able to try the items on in the shop and return those that aren't quite right straight away. The staff in the shop are always very helpful.
2026年3月24日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice quality good customer service
2026年3月9日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Service in the shop was first class…
Service in the shop was first class however the clothing item needs quality checking on sizes, bought my usual size of 18 it wouldn’t even fit my daughter who wears 12/14 so I bought a size 22 which was like a double quilt!
2026年3月9日
FatFace - LEEDS THORPE PARK からの回答
Thank you for taking the time to leave your review.
We are sorry to hear that you have had difficulty with sizing.
We will ensure that your feedback is passed to all relevant departments. Take care, LE
I have been a FatFace customer for…
I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, patient and genuinely friendly.
I didn’t quite catch her name, but I remember her telling me she is Brazilian. I really hope the company recognises her, as her outstanding service made my visit truly special.
2026年2月20日
自発的なレビュー
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for taking the time to leave your review. We are so pleased that you had a positive experience whilst visiting our Leeds Thorpe Park store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Breton Red Stripe T Shirt (long sleeve)
Re: Breton Red Stripe T Shirt (long sleeve despite name, as I think of t-shirts having short sleeves). My 4th of these tops (variety of colours). They are so cosy, warm and comfortable and wash well with very little shrinkage. Good price £18 in the sale.
2026年2月5日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface for fashion and Fun!
The items that I bought from Fatface were of excellent quality and were very good value for money. I frequently shop at Fatface because it has such a range of original products and designs. You should definitely check it out!
2026年1月13日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
FatFace - LEEDS THORPE PARK からの回答
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Great service all round
Delivered to local store prior to stated time - bonus. Was able to try whilst there and ended up swapping for a smaller size. Staff were great.
2026年1月2日
FatFace - LEEDS THORPE PARK からの回答
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Springs Leeds shop
Good service from your friendly and helpful staff. Unfortunately l had to return the jumper that l had ordered but l will keep looking for new stock.
I have bought a lot of jumpers and cardigans from Fatface over the past 10 years and they are such good value for money.
2026年1月6日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
On line at FatFace
I was kept well informed throughout the process from ordering to collection it was so easy.
2026年1月4日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Coat
Ordered coat. Very large on sizing. Returned and got smaller size. Perfect now and good quality.
2025年12月22日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat Face - My Favourite
Always a pleasure to buy from Fat Face. Items are always great quality and last a long time. Shipping or store collection is always fast too. Thank you 🤩
2025年12月13日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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