Latest purchase from Fat Face was a maxi skirt in their sale. I’m happy with colour,style and service. I ordered online, picked up from store, tried on in store and brought it home. A satisfied custo... もっと見る
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所在地
所在地を変更Unit 27 The Springs, Thorpe Park Approach, LS15 8GG Leeds Thorpe Park, West Yorkshire, GB
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レビュアーのコメントを見てみましょう
I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, pa... もっと見る
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Selected order on line for click collect, was easy to follow and requested Springs Thorpe Park. Recieved various emails on transit, of item and collected 3/4 days later. The quality of fat face clothi... もっと見る
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I like the quality of the clothes. The sizes are a bit difficult to gage in comparison to other companies, it seems to run a bit small but that is not unusual for a European company (and considering t... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 27 The Springs, Thorpe Park Approach, LS15 8GG, Leeds Thorpe Park, West Yorkshire, 英国
- 01132 609465
4.7
優良
160件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always a pleasure to purchase from fatface…
Always a pleasure to purchase from fatface. Quality is always good and always at a reasonable price
2026年8月2日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Satisfied. Latest purchase from Fat Face was a…
Latest purchase from Fat Face was a maxi skirt in their sale. I’m happy with colour,style and service. I ordered online, picked up from store, tried on in store and brought it home. A satisfied customer who found in-store staff very obliging!
Generally find non-sale items to be out of my comfort zone - but enjoy browsing through their discounted items - and occasionally indulging!
2026年7月28日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly staff and I bought a couple of…
Friendly staff and I bought a couple of lovely tops at reasonable prices. Good quality of clothes too.
2026年7月24日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really good website
Really good website. Managed to snag the bag even though it kept selling out. Was kept informed about the delivery, etc. Easy pick up from the store of my choice. Love Fatface🙂
2026年7月22日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The ability to choose products on line
The ability to choose products on line, collect from my local store and try on in store.
Very pleasant staff too.
2026年6月16日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Super quick delivery
Super quick delivery, great that I got a text message to say my order was on its way and had arrived as sometimes this doesn’t come through.
2026年6月5日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Would recommend
Simple ordering system, straightforward & easy to follow.
Email confirmation of my order with delivery information.
Further email confirming item was in store to collect, as originally requested.
Service in store was very good.
2026年6月9日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered 2 Henleys
Ordered 2 Henleys. Good quality product. Delivered promptly to store for collection. Staff were prompt and courteous.
2026年5月25日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Smile, Snoopy steals the show!
I purchased an iconic Snoopy T-shirt from Fatface online and have not stopped smiling. What’s not to love when you have Snoopy to lead the way? Try one for yourself.You won’t regret it!
2026年5月31日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
No hassle exchange
2026年5月6日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always friendly helpful staff
2026年4月30日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My ballet trainers are the best
My ballet trainers ordered were delivered on time.
These are the third pair I have purchased and love them. They are slip ons and very comfortable. Each pair has a colour trim, one red one yellow and the latest blue, would definitely recommend.
One pair were collected in the Springs store, very friendly and helpful staff.
2026年4月24日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just browsing came across a shirt
Just browsing came across a shirt, my size price tight, get in
2026年4月25日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I paid full price for an item reduced…
I paid full price for an item reduced to half price days later
2026年4月22日
FatFace - LEEDS THORPE PARK からの回答
Hi David,
For any purchases made online, if we reduce your items within 24 hours of ordering, please contact our customer experience team on 0333 777 8053 when you receive your delivery and we'll refund the difference back to you, no problem at all.
If you've purchased in-store, please pop in and speak to our crew in store who can help you to return the goods and re-purchase a new item at sale price. Please ensure the tags are still attached if you'd like to do this!
I am very lucky to have a FatFace shop but I still do some orders online
I am very lucky to have a FatFace shop near to where I live but as they can't stock everything I often order on-line and collect from the shop. This works really well as I am able to try the items on in the shop and return those that aren't quite right straight away. The staff in the shop are always very helpful.
2026年3月24日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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