Great choice of men’s clothing. I recently bought two short sleeve shirts; one on line and the other in the shop. They not only look great but the quality is excellent and, from past experience, fully... もっと見る
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所在地
所在地を変更Unit 27 The Springs, Thorpe Park Approach, LS15 8GG Leeds Thorpe Park, West Yorkshire, GB
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Latest purchase from Fat Face was a maxi skirt in their sale. I’m happy with colour,style and service. I ordered online, picked up from store, tried on in store and brought it home. A satisfied custo... もっと見る
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I love Fatface but they are going out of my price bracket, even in the sale sometimes. I also like the little metal Fatface logo but it’s not on the clothes now, which to me, takes away a bit of... もっと見る
企業が回答しました
I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, pa... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 27 The Springs, Thorpe Park Approach, LS15 8GG, Leeds Thorpe Park, West Yorkshire, 英国
- 01132 609465
4.5
優良
166件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love Fatface
Love Fatface! Bought the Teigan waterproof coat in teal - lots of pockets and plenty of room to wear big winter jumpers underneath. Gorgeous colour and adjustable hood for our lovely winter weather!
2025年9月1日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff were lovely and tracked down…
The staff were lovely and tracked down the shirt that I wanted
2025年8月14日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered on line and received prompt…
Ordered on line and received prompt response with collection date from my chosen store. The young lady assistant was really good. Polite and friendly. I was able to try them on and was delighted with the fit and quality. Strongly recommend.
2025年8月18日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LEEDS THORPE PARK からの回答
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
No items
I cannot review the items as I have not been notified that they are ready for collection
2025年6月4日
FatFace - LEEDS THORPE PARK からの回答
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Great service
Ordered two items of clothing for free delivery to store arrived as they should have and collected with friendly service even got a treat for my dog!
2025年5月25日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Tailored customer service
Visited the Leeds Thorpe park store looking for a wedding guest outfit, after explaining to a young lady working there the colour scheme I was aiming for she gave me multiple options, explaining which dresses were popular and which were in the offer.
Lovely to have this customer service while shopping nowadays
2025年4月7日
自発的なレビュー
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Leeds Thorpe Park store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
FatFace has brilliant clothing quality…
FatFace has brilliant clothing quality and helpful staff, but my experience wasn't perfect. My order wasn’t confirmed as arrived, and the shipping packaging (a plastic bag) caused issues. While the items were untouched, it could've been more secure. Sizes run small, but the sale prices were a positive. Mixed feelings overall.
2025年3月30日
自発的なレビュー
FatFace - LEEDS THORPE PARK からの回答
Good morning
Thank you for taking the time to leave your review.
I am sorry to hear that your delivery experience wasn't as expected. If you would like to discuss this further, please do reach out to our Customer Service team.
Thank you, LE
Lovely friendly service
Items arrived quickly and the service at The Springs location has been excellent, friendly and efficient.
2025年3月9日
FatFace - LEEDS THORPE PARK からの回答
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
Great service.
The ease in being able to order things online and pick up in store. Very friendly and efficient staff.
2025年2月9日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very easy to order online and quick…
Very easy to order online and quick delivery of product 😁
2025年1月30日
FatFace - LEEDS THORPE PARK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful in store staff
Very helpful in store staff.
Took time to find out what other options on line.
2024年11月22日
FatFace - LEEDS THORPE PARK からの回答
Hello Sally
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - LEEDS THORPE PARK からの回答
Hello Jane
Thank you for your review.
I am so pleased to hear that you have had a positive shopping experience, and we look forward to welcoming you back soon!
Take care, LE
great staff
great staff, always really helpful, go out of their way for customers. Quality of clothing is just brilliant
2024年8月27日
FatFace - LEEDS THORPE PARK からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great end of season sale
Great end of season sale - bought a few bargains. Many thanks for offering quality reduced items.
2024年8月14日
FatFace - LEEDS THORPE PARK からの回答
Hello Lorraine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - LEEDS THORPE PARK からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
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