Great choice of men’s clothing. I recently bought two short sleeve shirts; one on line and the other in the shop. They not only look great but the quality is excellent and, from past experience, fully... もっと見る
企業が回答しました
所在地
所在地を変更Unit 27 The Springs, Thorpe Park Approach, LS15 8GG Leeds Thorpe Park, West Yorkshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Latest purchase from Fat Face was a maxi skirt in their sale. I’m happy with colour,style and service. I ordered online, picked up from store, tried on in store and brought it home. A satisfied custo... もっと見る
企業が回答しました
I love Fatface but they are going out of my price bracket, even in the sale sometimes. I also like the little metal Fatface logo but it’s not on the clothes now, which to me, takes away a bit of... もっと見る
企業が回答しました
I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, pa... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 27 The Springs, Thorpe Park Approach, LS15 8GG, Leeds Thorpe Park, West Yorkshire, 英国
- 01132 609465
4.5
優良
166件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great quality.
2024年1月9日
FatFace - LEEDS THORPE PARK からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We’re delighted to hear your feedback regarding Quality.
We look forward to welcoming you back soon!
Take care. -GM
Like the current range of clothing and…
Like the current range of clothing and staff in the Leeds store alo make shopping there a pleasure
2023年12月28日
FatFace - LEEDS THORPE PARK からの回答
Hello Adrian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely jumper
I bought this jumper online for part of my husbands Christmas pressie but I also love going to my local Fatface shop - very helpful, friendly staff!
2023年12月6日
FatFace - LEEDS THORPE PARK からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - LEEDS THORPE PARK からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Extremely helpful staff
01/11/23-lunchtime. Spring, Thorpe Park, Leeds.
On this visit I was collecting an online order. When entering the store the friendly staff were both extremely helpful & welcoming. The parcel was quite large and Angela went above and beyond to make carrying it easier for me!
I would also like to thank FatFace for their truly dog friendly policy. I return regularly to the FatFace store at Spring, Leeds, as I am not only able to bring my dog, but the staff are so lovely with her. This store in particular is a credit to the brand.
2023年11月1日
FatFace - LEEDS THORPE PARK からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Customer focussed
Found an item on line but was listed as out-of-stock. Rang my local shop and they didn't have it either but the very helpful assistant managed to track one down for me! Really excellent customer service!
2023年10月26日
FatFace - LEEDS THORPE PARK からの回答
Hello Jacky
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I didn’t receive a message to say my…
I didn’t receive a message to say my order had arrived at the store.
2023年10月21日
FatFace - LEEDS THORPE PARK からの回答
Good Morning Jennifer,
Thank you for your feedback. I am so sorry to hear this but our team is sharing your comments with the relevant teams to help us improve service for us customers in the future. Thank you again and take care – KS
Fabulous bedding and easy for collection
Order came on time and the bedding is fabulous. Looking forward to seeing more.
2023年10月19日
FatFace - LEEDS THORPE PARK からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Selected order on line for click…
Selected order on line for click collect, was easy to follow and requested Springs Thorpe Park. Recieved various emails on transit, of item and collected 3/4 days later. The quality of fat face clothing is excellent plus design, have several items been totally happy with all purchases. The staff in store are always, welcoming and helpful.
2023年10月17日
FatFace - LEEDS THORPE PARK からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Nice colourful choice of tops and…
Nice colourful choice of tops and helpful staff
2023年10月20日
自発的なレビュー
FatFace - LEEDS THORPE PARK からの回答
Thank you for your 5* review regarding your recent visit to our Leeds Thorpe Park store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
FatFace - LEEDS THORPE PARK からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
FatFace - LEEDS THORPE PARK からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy, good quality and prices
Easy to find products online and delivery to store so simple. Good quality items with reasonable price
2023年9月27日
FatFace - LEEDS THORPE PARK からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good quality at an excellent price in…
Good quality at an excellent price in the sale and so easy with a local click and collect. Friendly staff in store
2023年9月26日
FatFace - LEEDS THORPE PARK からの回答
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
Fab swimsuit absolutely love it
Fab swimsuit absolutely love it, fits perfectly and the service was excellent. Will definitely order from Fat Face again thank you
2023年9月11日
FatFace - LEEDS THORPE PARK からの回答
Hello, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly and that you love your new item. Take care – SK
FatFace - LEEDS THORPE PARK からの回答
Hello Jason thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My new favourite store
Staff great customer service
Great selection of clothing
Products of high quality
Refunds done quickly and efficiently
Store clean tidy and well presented.
My new favourite store
2023年8月17日
FatFace - LEEDS THORPE PARK からの回答
Thank you for your review. We are pleased to hear of your positive shopping experience with us and we look forward to seeing you again soon! - RS
Amazing quality clothing
Amazing quality clothing, very happy with my purchases. Highly recommend
2023年8月9日
FatFace - LEEDS THORPE PARK からの回答
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them - RS
Good place to shop
Very pleasant experience …the shop is well stocked and the staff are always friendly and very helpful.
2023年8月8日
FatFace - LEEDS THORPE PARK からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Back again at my favourite shop at The…
Back again at my favourite shop at The Springs, Leeds.It was” Sale Time “.Bought several items for myself and my husband.Amazing Sale.Thank you.
2023年8月13日
自発的なレビュー
FatFace - LEEDS THORPE PARK からの回答
Thank you for leaving us your 5 star review.
I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, SK
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。