Great choice of men’s clothing. I recently bought two short sleeve shirts; one on line and the other in the shop. They not only look great but the quality is excellent and, from past experience, fully... もっと見る
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所在地
所在地を変更Unit 27 The Springs, Thorpe Park Approach, LS15 8GG Leeds Thorpe Park, West Yorkshire, GB
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Latest purchase from Fat Face was a maxi skirt in their sale. I’m happy with colour,style and service. I ordered online, picked up from store, tried on in store and brought it home. A satisfied custo... もっと見る
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I love Fatface but they are going out of my price bracket, even in the sale sometimes. I also like the little metal Fatface logo but it’s not on the clothes now, which to me, takes away a bit of... もっと見る
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I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, pa... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 27 The Springs, Thorpe Park Approach, LS15 8GG, Leeds Thorpe Park, West Yorkshire, 英国
- 01132 609465
4.5
優良
166件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service
Great customer service, very friendly & helpful staff,
Great products & price
2023年7月25日
FatFace - LEEDS THORPE PARK からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Quality of the clothing
We frequently buy clothes for myself, husband and son at Fatface. I find the styles and quality of the garments superior to other brands.
The staff are always helpful in our local store at Springs Thorpe Park.
2023年7月16日
FatFace - LEEDS THORPE PARK からの回答
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you are enjoying your recent purchase and that the quality is at the level we would expect. I am so pleased that you always find our crew in store to be helpful. I hope you continue to enjoy your shopping experience with us, both in store and online.
Take care, MM
Very helpful staff.
Very helpful staff in shop who put the order through for me. The shop was at Springs and they were very helpful.
2023年7月18日
FatFace - LEEDS THORPE PARK からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Amazing customer Service!
I met two lovely ladies today at the Thorpe park store called, Angela and Emma! They were willing to help me and I left with exactly what I was looking for! Such polite and positive ladies who made my day, will definitely be coming back to this store as I experienced top quality service! Thank you!
2023年7月20日
自発的なレビュー
FatFace - LEEDS THORPE PARK からの回答
Hi Owen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Amazing experience
2023年7月17日
自発的なレビュー
FatFace - LEEDS THORPE PARK からの回答
Thank you for your 5* review regarding your recent visit to our Leeds Thorpe Park store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
I received my parcel on time
I received my parcel on time. The items I purchased fitted perfectly and the website was very easy to use.
2023年6月20日
FatFace - LEEDS THORPE PARK からの回答
Hi Lindi
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order and came on time
Easy to order and came on time. Helpful and friendly staff when collecting.
2023年5月8日
FatFace - LEEDS THORPE PARK からの回答
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - LEEDS THORPE PARK からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
FatFace - LEEDS THORPE PARK からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
FatFace - LEEDS THORPE PARK からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Great store where shopping online or…
Great store where shopping online or in-store is always a positive experience. Helpful friendly staff and quality goods.
2023年4月26日
FatFace - LEEDS THORPE PARK からの回答
Hi Catherine,
Thank you for your 5* review!
I'm very pleased to hear that you have had many great experiences with us and that you are happy with the service you received and the quality of our clothes.
I hope you have a lovely day!
All the best,
JH
Fast delivery & helpful staff in sore.
2023年4月26日
FatFace - LEEDS THORPE PARK からの回答
Good afternoon,
Thank you for this review!
I'm very glad that your order arrived quickly and that you had a positive experience with our staff in store. We hope you continue to enjoy your shopping experience with us.
Have a great day!
JH
FatFace - LEEDS THORPE PARK からの回答
Hi Jessica,
Thank you for your 5* review!
I'm really pleased that you have received great customer service from our store colleagues. We hope you love your new purchase.
Have a lovely day!
JH
I went to pick up a click and collect…
I went to pick up a click and collect and the Staff at the springs leeds branch are brilliant. So helpful and super polite.
2023年4月22日
FatFace - LEEDS THORPE PARK からの回答
Good afternoon, Carrie
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Leeds store.
Take care, JB
Always very good customer service
Always very good customer service. Nice shopping experience as nobody bothers you, you can browse but there is always someone there to then help or take payment. Always clean and tidy in the store too.
2023年4月20日
FatFace - LEEDS THORPE PARK からの回答
Good afternoon, Deana
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Leeds store.
Take care, JB
Great experience
2023年4月13日
FatFace - LEEDS THORPE PARK からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Good quality clothing
2023年4月13日
FatFace - LEEDS THORPE PARK からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
The staff are amazing
The staff are amazing . Always pleasant and willing to help It a pleasure to shop at my branch at The Springs Leeds It is so nice to have staff that are enthusiastic and approachable.
2023年4月12日
FatFace - LEEDS THORPE PARK からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great shop and friendly staff with good…
Great shop and friendly staff with good stock and environment
2023年3月25日
FatFace - LEEDS THORPE PARK からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you had such a great experience when in our Leeds Thorpe Park store recently. I will ensure that your comments are fed back to the store.
Take care, MM
FatFace - LEEDS THORPE PARK からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
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