Very grateful for excellent service at the store in Lytham. David, the manager helped with a return of an item that was faulty and arranged for an exchange for a similar item. He clearly has great cus... もっと見る
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Delivered to shop early, collection very efficient, friendly and helpful. Clothing collected was if good quality and fit
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I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... もっと見る
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I haven’t been in Fat Face for years, but the clothes were beautiful and I ended up spending a fair bit!! Jane was so helpful, she ordered me an item online in a different size, which I can pick up t... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
19 Market Square, FY8 5LW, Lytham, Lancashire, 英国
- 01253 732893
4.8
優良
191件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivered to shop early
Delivered to shop early, collection very efficient, friendly and helpful. Clothing collected was if good quality and fit
2026年5月6日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
Very grateful for excellent service at the store in Lytham. David, the manager helped with a return of an item that was faulty and arranged for an exchange for a similar item. He clearly has great customer service as a priority.
2026年4月20日
自発的なレビュー
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality.
Helpful staff. Nothing too much trouble. Great quality clothing at a reasonable price. Thank You.
2026年4月25日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff very helpful in helping me sort…
Staff very helpful in helping me sort out the sizes I needed
2026年4月24日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Jean from the Lytham Fat Face shop was…
Jean from the Lytham Fat Face shop was super helpful both times we’ve been in the shop recently. Thank you
2026年4月24日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great products at a good price
Great products at a good price . Very friendly and helpful staff.
2026年4月11日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Went in to the shop today
Went in to the shop today. Lovely woman but cant say the same about the man. I have a blue light card but it wont load in the shop. He wouldn't help or use my id card instead. Wouldn't recommend
2026年4月4日
自発的なレビュー
FatFace - LYTHAM からの回答
Hi there,
Thank you for taking the time to leave your review. We’re sorry to hear that your visit to our Lytham store didn’t meet expectations.
We appreciate you highlighting both the positive interaction you had and the frustration caused when your Blue Light Card couldn’t be applied in store. We understand how disappointing this must have been, and we’re sorry that we weren’t able to assist you more helpfully at the time.
We’ll be sharing your feedback with the store management team to ensure our colleagues are clear on how to support customers in situations like this and to help improve consistency of service.
Thank you again for bringing this to our attention.
Take care, LE
Ordered online and was kept informed of…
Ordered online and was kept informed of the status of my order
until delivery to store, which was earlier than predicted! Great service when I went to pick up my package. Very happy with the entire process and even happier with my purchase.
2026年3月29日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff
The staff in the Lytham store were so helpful. I collected an online order, tried on the jeans (wrong fit for me). They suggested an alternative style and they were perfect. I got a top in store too. Easy to order, pick up, try on and return. Top marks, Lytham store
2026年3月3日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Jean in Lytham branch was my savior
Jean in Lytham branch was my savior. So very helpful.
2026年2月22日
自発的なレビュー
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality clothing at reasonable prices
Quality clothing at reasonable prices, exceptionally helpful staff.
2026年2月14日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff in the Lytham store very helpful…
Staff in the Lytham store very helpful and engaging.
2026年2月8日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fab clothes! Excellent staff!
I haven’t been in Fat Face for years, but the clothes were beautiful and I ended up spending a fair bit!! Jane was so helpful, she ordered me an item online in a different size, which I can pick up tomorrow… Definitely will be a regular shopper here!
Lytham Store.
2026年2月3日
自発的なレビュー
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
great experience …
Easy to order online & have delivered free to my local store plus of course the Fatface quality is great and not forgetting the super staff
2026年1月17日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Website is very user friendly
Website is very user friendly. Click and Collect is great as there is a Fatface outlet locally. Fully informed of delivery process by website and store. Staff in store are great, friendly, polite and very, very helpful. The above is why I shop at Fatface
2026年1月8日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick delivery to store
Ordered online for delivery to store and tho it was in the christmas period my order arrived quickly.
2025年12月27日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Purchase of pyjamas
I was choosing some pyjamas for my son’s girlfriend. Jean, in your Lytham store, was so helpful. Nothing was too much trouble. Thank you so much Jean. Excellent customer care!
2025年12月27日
自発的なレビュー
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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