Was welcomed warmly as I came into Fatface, Lytham by Sharon. Sharon, was extremely helpful helping me choose a top that I wasn't sure about, but once I tried it on, I loved it and thanks to Sharon... もっと見る
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I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... もっと見る
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I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... もっと見る
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I haven’t been in Fat Face for years, but the clothes were beautiful and I ended up spending a fair bit!! Jane was so helpful, she ordered me an item online in a different size, which I can pick up t... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
19 Market Square, FY8 5LW, Lytham, Lancashire, 英国
- 01253 732893
4.8
優良
209件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Love Fat Face
Love Fat Face
Clothes good quality reasonably priced. Staff in Lytham St Annes very friendly and helpful.
2026年6月7日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent shopping experience.
Was welcomed warmly as I came into Fatface, Lytham by Sharon.
Sharon, was extremely helpful helping me choose a top that I wasn't sure about, but once I tried it on, I loved it and thanks to Sharon I bought it. Thank you Sharon for your help and excellent customer service skills, you are an asset to Fatface.
2026年8月5日
自発的なレビュー
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly staff and very clean and well…
Friendly staff and very clean and well set out store
2026年7月30日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely jumper and a bargain in the sale
2026年7月19日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fabulous service in the Lytham branch
Fabulous service in the Lytham branch. Clothes are superb quality and all members of staff were friendly and helpful. I had to exchange for a different size which was dealt with straight away. An example of how a business should.
2026年7月8日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Have or never had issue with quality…
Have or never had issue with quality but the exchange system you have in place is poor,ordered online and picked up at local shop,lytham,one item didn't fit but couldn't exchange it I was told,had to purchase the replacement and get refund on item that didn t fit but I paid with gift card online,so have to wait for refund on gift card before I can go back and pick up replacement, bizarre!!
2026年7月5日
FatFace - LYTHAM からの回答
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Great staff
2026年7月2日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and return no quibbles…
Easy to order and return no quibbles and the staff are always really helpful whether order in store or online thanks Lytham store
2026年6月24日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Demi Blue & Elsa Ivory Woodblock Dresses
Purchased demi blue midi regular. Being 5ft 1in came just above ankles and was a perfect fit. I was also looking to purchase the Elsa Ivory Woodblock dress which being maxi was too long. Sales assistant ordered it for me in short explaining that it would be around 2" shorter than maxi length. So glad that she did as it was the same length as the midi on me. Again lovely dress and fit - in picked up only a few days after ordering. Thank you very much Fat Face for an excellent service.
2026年6月7日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dress is pretty
Dress is pretty, but flimsier that I expected based on the photo online. It seems to be a very generous fit so I would advise buying one size down. Staff were helpful.
2026年6月13日
FatFace - LYTHAM からの回答
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Love my new cardigan!
Love my new cardigan!
Beautiful material (so soft and comfy) and the most gorgeous colour!
I couldn’t resist it and couldn’t be happier that’s it’s now mine! 😀
2026年5月23日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great FF shop in Lytham
Great FF shop in Lytham. Staff always nice and helpful. Good range of sizes and styles of clothing in the store. 😍
2026年5月19日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Disabled friendly
I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a look around and when I said I didn’t he brought everything out to me so I didn’t have to struggle, he made me feel very comfortable.
2026年5月9日
FatFace - LYTHAM からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Delivered to shop early
Delivered to shop early, collection very efficient, friendly and helpful. Clothing collected was if good quality and fit
2026年5月6日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
Very grateful for excellent service at the store in Lytham. David, the manager helped with a return of an item that was faulty and arranged for an exchange for a similar item. He clearly has great customer service as a priority.
2026年4月20日
自発的なレビュー
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality.
Helpful staff. Nothing too much trouble. Great quality clothing at a reasonable price. Thank You.
2026年4月25日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff very helpful in helping me sort…
Staff very helpful in helping me sort out the sizes I needed
2026年4月24日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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