Purchased demi blue midi regular. Being 5ft 1in came just above ankles and was a perfect fit. I was also looking to purchase the Elsa Ivory Woodblock dress which being maxi was too long. Sales assista... もっと見る
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Dress is pretty, but flimsier that I expected based on the photo online. It seems to be a very generous fit so I would advise buying one size down. Staff were helpful.
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Excellent service. I ordered a dress in store the dress was far to long I was going to put it back im only 5ft 3in assistant explained I could order dress in shorter length. It arrived within 2 days.... もっと見る
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I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
19 Market Square, FY8 5LW, Lytham, Lancashire, 英国
- 01253 732893
4.8
優良
200件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick Delivery
The items were in the sale so very good value but looked as if they had just been screwed up & pushed in the bag. They were so badly creased but were ok once I ironed them.
Shop staff always very friendly & efficient.
2025年9月6日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice quality clothing at a great price in the sale
Fatface has a good sale at the moment and you can get some good stuff at a great price. From ordering online to store collection is very quick and they provide good customer service. 😎
2025年9月3日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Usual fantastic service
Usual great experience from our local store at Lytham, Jean readily helped us check our Fat Face vouchers to confirm our balances and was very friendly and confirmed the options with our vouchers. As I said usual great service and would recommend the Lytham team.
2025年6月29日
自発的なレビュー
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
When I need something Fat Face is my…
When I need something Fat Face is my first place to go, love the styles and fabrics. I have bought over 20 dresses for work and everyday. The staff at the Lytham store are so friendly and helpful, Tracey gave fantastic customer service.
2025年6月28日
自発的なレビュー
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A perfect shopping experience
It is always a joy to visit this store,apart from selling the most fantastic clothes and accessories,the staff are just wonderful.They are beyond kind,helpful and friendly.
On our first visit this week Jean served us,going above and beyond with help and advice.
We returned the following day to recieve exactly the same attention from Sandra.
There was another assistant who was really friendly towards us.
These ladies are a credit to your company .
Thank you so much!
2025年6月24日
自発的なレビュー
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service
Excellent service, was helped to find a dress in my size and although it wasn’t in stock at the store they helped arrange next day collection at another. Great service!
2025年6月6日
自発的なレビュー
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
What a lovely shopping experience
What a lovely shopping experience ! Great staff and lots of fantastic clothes to choose from. I bought a dress and a top which will be perfect for this summer.
Staff are friendly and knowledgeable and I had a lovely chat about visiting Malta 😊
2025年6月5日
自発的なレビュー
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I am sad the only give 3 stars and this…
I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the store got home to find a completely different dress (small dark blue dress) nothing like what I ordered, thank you to the gentleman at Lytham for sorting the return & refund.
2025年5月31日
FatFace - LYTHAM からの回答
Thank you for taking the time to leave your review. We're really sorry to hear that this has happened. We will reach out to our warehouse to investigate your order, but I am pleased our Lytham store team were able to assist in this situation.
LE
Staff at Lytham shop exceptional
Staff at Lytham shop exceptional. I am disabled and a regular customer. Staff are friendly, helpful and go out of their way to make my experience enjoyable.
2025年5月7日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely Staff
The staff are always very helpful and friendly. I love the clothes great quality.
2025年5月5日
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LYTHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I wrote to say how disappointed I was…
I wrote to say how disappointed I was with the customer service I had received from the manager of the Lytham store, to be told to have a chat with him. I actually hope not to have to speak to him again.
2025年4月25日
FatFace - LYTHAM からの回答
Good afternoon, I am so sorry to hear that you have had a disappointing experience in our Lytham store recently. Please reach out to fatfacereviews@mail.fatface.com and we will be able to help you further with your complaint. Thank you, CM
FatFace - LYTHAM からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
As always good purchases
As always good purchases, Even l had to return an item as it was far to big, the replacement arrived three days late and later in time that l was informed.
I feel that l can always rely on FatFace, as being a plus size and being well over 21 your style, price and service, weither in store or on line is always a “plus size” success.
2025年3月19日
FatFace - LYTHAM からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Fast delivery but sizing very large
Fast delivery but sizing very large. Had to exchange for smaller size.
2025年1月22日
FatFace - LYTHAM からの回答
Hello Anna
Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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