Bought this item having seen it on a friend. Something I never normally do. She had to wait 4 days for delivery, whereas I received it in less than 24 hrs, which was good. Probably the most I've ever... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
The product was usual Fat Face excellent quality. The postage service delivered to store in record time. Excellent all round ..Thank you FatFace ⭐️👍
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I ordered some fluffy socks online, selecting in store collection. This was a first for me, the store collection option bit. I am well versed in the ordering of socks. I received an email, notifying... もっと見る
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I love Fatface, a lot of my wardrobe is from there. In fact, most days I’m wearing at least one item of Fatface clothing! I recently bought one of the fur coats in the sale and it’s so beautiful, I lo... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
1/3 Mill Street, SK11 6NA, Macclesfield, Cheshire, 英国
- 01625 422307
4.6
優良
167件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy purchase
Excellent staff assistance when I initially received my cardigan and it was the wrong size . They reordered and replacement arrived within 3 days.
2023年9月7日
FatFace - MACCLESFIELD からの回答
Hello, thank you for your 5* review regarding your recent purchase. It's great to hear such positive feedback about our lovely crew. We hope you look forward to shopping with us in the future. Take care – LB
FatFace - MACCLESFIELD からの回答
Hello Emma
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful staff ,friendly and nice…
Very helpful staff ,friendly and nice shop love my purchase
Thank you
2023年8月26日
自発的なレビュー
FatFace - MACCLESFIELD からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
FatFace - MACCLESFIELD からの回答
Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - MACCLESFIELD からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Happy customer
I am very happy with the top I ordered. I like the FatFace quality and the styles many of which are available in different colours. I opted for click and collect to my local store which went smoothly.
2023年8月6日
FatFace - MACCLESFIELD からの回答
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Really helpful and friendly
2023年7月21日
FatFace - MACCLESFIELD からの回答
Thank you for your 5* review regarding your recent visit to our Macclesfield store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
The staff were so lovely and attentive
The staff were so lovely and attentive. Couldn't have asked for anything better.
2023年7月11日
FatFace - MACCLESFIELD からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Very helpful staff
I recently visited your store in Macclesfield. It was a chance visit and was due to meet with friends however in thd short time I had the 2 ladies were so helpful. One was wearing a dress I really liked and they out it yo one side do I could try it later. Unfortunately I didn't get back in time but the help thd staff gave in store gave me the confidence to order it online which I definitely would not have done without seeing it on and feeling the material. So ladies thank you so much and sorry I didn't get back in time but it was you who so the dress to me.
2023年6月23日
FatFace - MACCLESFIELD からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
The Macclesfield branch very helpful
The Macclesfield branch didn't have my size of chosen shirt in stock but Wendy couldn't have been more helpful finding an odering the correct size on line for me. Much appreciated
2023年6月9日
自発的なレビュー
FatFace - MACCLESFIELD からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
My wife bought jeans in the sale
My wife bought jeans in the sale. She is very pleased with them, great fit and a good price!
2023年4月28日
FatFace - MACCLESFIELD からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
FatFace - MACCLESFIELD からの回答
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the shirt you purchased. We hope you continue to enjoy shopping with us. Take care – BP
Easy online purchase
Easy online purchase, quick delivery to my home store.
Love my new scarf, very versatile
2023年4月18日
FatFace - MACCLESFIELD からの回答
Hi Carole
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered the navy Hannah cardigan
Ordered the navy Hannah cardigan - very soft and a good staple. Fast delivery to the shop where I used Click and Collect. No problems at all.
2023年4月17日
FatFace - MACCLESFIELD からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great quality clothing
I bought a ladies shirt and picked up a girls denim skirt. Both items are made beautifully and are of good quality. Staff in the shop were very pleasant.
2023年3月24日
FatFace - MACCLESFIELD からの回答
Hello Lynne, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! KS
FatFace - MACCLESFIELD からの回答
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! LB
Great store lots of choice helpful…
Great store lots of choice helpful staff as always what’s not to like
2023年3月14日
FatFace - MACCLESFIELD からの回答
Good afternoon, Karen
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Macclesfield store.
Take care, JB
Really quick online delivery
Really quick online delivery, items packaged really well and Care taken with my purchases.
2023年3月17日
FatFace - MACCLESFIELD からの回答
Good afternoon, Hayley
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Great, friendly service
Great value.
Prompt delivery.
Tops fit well.
Easy pick up from shop... and really fun banter with the ladies working there.
2023年3月18日
FatFace - MACCLESFIELD からの回答
Hello,
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew.
Have a lovely weekend, KS
not impressed
not impressed. usually staff are very helpful. young looking girl with brown n blonde hair just stood behind cash desk too busy chugging her drink /stuffing her face to bother about customers. used to like coming in here but did not feel welcome this time
feel like comments have not been passed on as you say. experience was very similar this week upon returning.
2023年2月7日
自発的なレビュー
FatFace - MACCLESFIELD からの回答
Hi there,
Thank you for taking the time to leave a review. I am sorry to hear this. I will certainly pass on your comments. Hopefully your next visit will be more welcoming. DW
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