not impressed. usually staff are very helpful. young looking girl with brown n blonde hair just stood behind cash desk too busy chugging her drink /stuffing her face to bother about customers. used... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
A great Customer experience, primarily due to the very friendly and helpful staff member who assisted me. The products purchased were of the normal high standard although the pricing is quite high com... もっと見る
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I ordered some fluffy socks online, selecting in store collection. This was a first for me, the store collection option bit. I am well versed in the ordering of socks. I received an email, notifying... もっと見る
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I love Fatface, a lot of my wardrobe is from there. In fact, most days I’m wearing at least one item of Fatface clothing! I recently bought one of the fur coats in the sale and it’s so beautiful, I lo... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
1/3 Mill Street, SK11 6NA, Macclesfield, Cheshire, 英国
- 01625 422307
4.6
優良
158件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely Sweatshirt great service
2022年9月17日
FatFace - MACCLESFIELD からの回答
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - MACCLESFIELD からの回答
Hi Dianne, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Amazing friendly knowledgeable staff
Amazing friendly knowledgeable staff, always happy to help along with making great suggestions for coordinating colours and styles. A well managed professional team, always a pleasure to shop where you are made to feel welcome.
2022年8月18日
FatFace - MACCLESFIELD からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Beautiful Store & Fabulous Staff
The staff are always very helpful & friendly and keep the shop immaculate.
2022年8月17日
FatFace - MACCLESFIELD からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Prompt delivery with online service
Prompt delivery with online service. Quality and styles are back to being great like they were a few years ago. Our local branch has helpful and friendly staff.
2022年8月12日
FatFace - MACCLESFIELD からの回答
Good Afternoon Sarah
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
EP
Ordered three items online
Ordered three items online. Returned two to my local store as they really didn’t suit.
Delivery and return system was great.
I just wished the dress was a better fit as I loved the fabric and pattern.
Next time maybe?
2022年8月1日
FatFace - MACCLESFIELD からの回答
Good afternoon, Mrs Plevin
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Macclesfield store.
Take care, JB
Items came on time and put where I…
Items came on time and put where I asked them to, clothes were in the sale and really good quality so really pleased with my purchase 😊
2022年5月12日
FatFace - MACCLESFIELD からの回答
Hi Jan, Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one and we look forward to welcoming you back soon!
Take care, LE
Easy to follow website
Easy to follow website, very happy with my purchases, quick free deliver.
2022年4月3日
FatFace - MACCLESFIELD からの回答
Hello Maggie,
Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with your purchase and the speed at which it arrived. Have a wonderful afternoon DW
Always attractive and well stocked
I enjoy browsing in the Macclesfield Fat Face and can always find something that I would like to purchase. The assistants are helpful and friendly and the store always looks attractive with all the items displayed well plus it’s kept clean and tidy. It’s a great place to shop for gifts if it’s someone’s birthday or at Christmas or if I want to buy a gift for a special occasion for someone. I think it’s one of the best shops in the town.
2022年2月28日
FatFace - MACCLESFIELD からの回答
Good Morning, Thank you for leaving us this 5* review about your instore shopping experience, it is lovely to hear such positive comments about the service you receive from our staff in the Macclesfield store. Thank you for being a loyal customer of ours and I am sure they are looking forward to having you instore, again soon! Take care, LM
Lovely day shopping on my birthday
Lovely day shopping on my birthday! Lovely layout in the shop and very helpful, chatty smiling staff that served me. Jumper is perfect.
2022年2月27日
自発的なレビュー
FatFace - MACCLESFIELD からの回答
Hi Susie, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! Take care, - ES
Very helpful staff in the store
2022年2月18日
FatFace - MACCLESFIELD からの回答
Good Morning David
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Macclesfield store. Please be assured that I will pass this onto the crew members involved for you.
Have a good weekend!
- EP
I needed yo exchange a Xmas present and…
I needed yo exchange a Xmas present and what I wanted was not available in my Macclesfield shop and they Kindly arranged a FatFace card that i could use to putchase my choice on-line. Well done them.
2022年2月3日
FatFace - MACCLESFIELD からの回答
Hi Peter, Thank you for taking the time in leaving us a 5 star review. It is great to read you had such a positive experience in store and pleased to hear they were able to help you. Take care, LM
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