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FatFace - MORPETH レビュー 128

TrustScore 5段階評価の5

4.8

Unit 9 Sanderson Arcade, NE61 1NS Morpeth, Northumberland, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very easy ordering (and returns). Great selection of clothing etc. in nice styles and sometimes ethical fabric. The staff in the morpeth store (which i visit often!) are very friendly and helpful whic... もっと見る

企業が回答しました

5つ星のうち5の評価

Staff great, shop well organised, brilliant prices and got exactly what I was looking for. Well done fatface

企業が回答しました

5つ星のうち5の評価

Bought sweatshirt in sale. Beautiful colours and very well made. Bought as gift for daughter so cannot comment on washing etc.

企業が回答しました

5つ星のうち5の評価

Good customer relations. Pleasant staff. Ease of ordering and returning items. My only complaint would be lack of short fitting trousers and dresses. What you do get in disappears like snow off a d... もっと見る

企業が回答しました


企業情報

  1. 衣料品店
  2. ファッション アクセサリー店
  3. 紳士衣料店
  4. 婦人服店

当該企業による記述

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


連絡先

  • Unit 9 Sanderson Arcade, NE61 1NS, Morpeth, Northumberland, 英国

  • 01670 505140

4.8

優良

TrustScore 5段階評価の5

128件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Easy to order high quality products

Easy to order, quick delivery with updates and high quality lovelyclothing and bedding. Recommended!

2023年8月28日
FatFace - MORPETH ロゴ

FatFace - MORPETH からの回答

Thank you for reviewing, Elaine! I'm so glad to hear that you had a positive shopping experience and love your new clothing and bedding! Take care, CD

5つ星のうち5の評価

Quality clothing

Fast store delivery and free

2023年8月21日
FatFace - MORPETH ロゴ

FatFace - MORPETH からの回答

Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB

5つ星のうち4の評価

Great delivery service to nearest…

Great delivery service to nearest store.
Lovely staff in store. Great , genuine sale, great offers.

2023年8月16日
FatFace - MORPETH ロゴ

FatFace - MORPETH からの回答

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

5つ星のうち5の評価

Great fit for all sizes

Great shop, cool team of assistants, always trying to help, always an overall good experience.

2023年8月11日
FatFace - MORPETH ロゴ

FatFace - MORPETH からの回答

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
EP

5つ星のうち5の評価

Love the dresses

Fatface is value for money, love their dresses, staff are great and helpful thank you x

2023年8月11日
FatFace - MORPETH ロゴ

FatFace - MORPETH からの回答

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

5つ星のうち5の評価

Everything was perfect

I have never shopped with them before but they will now be one of my go to shops whenever I am looking for new clothes

2023年8月9日
FatFace - MORPETH ロゴ

FatFace - MORPETH からの回答

Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS

5つ星のうち5の評価

Friendly helpful staff

Friendly helpful staff. It's a lovely store in a good location.

2023年7月30日
FatFace - MORPETH ロゴ

FatFace - MORPETH からの回答

Good Afternoon Audrey,

Thank you for your feedback regarding your trip to the Morpeth store. It is so wonderful to read such lovely feedback! Take care - JW

5つ星のうち5の評価

Great company

Much better now that you can get online orders delivered to store

2023年7月27日
FatFace - MORPETH ロゴ

FatFace - MORPETH からの回答

Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB

5つ星のうち5の評価

Morpeth

Store clean and bright 🌞
All staff very helpful and friendly.
Daniel served me today , his first day 👏 brilliant.
Thankyou.

2023年7月15日
自発的なレビュー
FatFace - MORPETH ロゴ

FatFace - MORPETH からの回答

Thank you for your 5* review regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

5つ星のうち5の評価

Great service as always from Morpeth…

Great service as always from Morpeth branch staff

2023年7月4日
FatFace - MORPETH ロゴ

FatFace - MORPETH からの回答

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

5つ星のうち5の評価

Returned items due to size no problem…

Returned items due to size no problem and even ordered different size and organised delivery to home really helpful staff

2023年6月11日
FatFace - MORPETH ロゴ

FatFace - MORPETH からの回答

Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – CD

5つ星のうち5の評価

Quality of goods and great customer…

Quality of goods and great customer service at both York and Morpeth outlets

2023年6月11日
FatFace - MORPETH ロゴ

FatFace - MORPETH からの回答

Hi Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

5つ星のうち3の評価

Decided to return items to store

Decided to return items to store. Assistant asked me to look around while I waited for return to be processed as “it would take some time”. I did look around in the store, of ALL stock there were 2 size 20s and no sizes larger than that.
It’s no good doing an inclusive larger size if they never appear in store.
Went next door to Sea salt Cornwall who had a huge range of 22-24’s and bought lots in there.
Shame about Fat face not catering for us larger girls. 🤔
Also why does it take so long for a refund when goods are returned to store (apart from the obvious) more interest for the company £

2023年5月21日
FatFace - MORPETH ロゴ

FatFace - MORPETH からの回答

Thank you for taking the time to review. We really do appreciate your feedback regarding our size availability in our stores/online. We are proud of being able to offer the size ranges that we do, and we have received such positive feedback from our customers about using a diverse range of models.

However, with this in mind, we do recognise that we need to ensure that we can make these sizes available to all of our customers, all of the time and as such are working very hard behind the scenes to make this happen across all of our shopping channels.

I am really happy to say that we have now started our Click and Collect service so that sizes/ online exclusives can be ordered online with free delivery to store, and then collected and tried on whilst you are there. This then gives you the option of returning any items there and then that aren’t suitable.

Thank you again for your feedback and please be assured that I have passed this on to all relevant departments. CD

5つ星のうち5の評価

Very and helpful staff

Very and helpful staff, nothing was a problem. Even helped me to order online the items that wasn’t in store.
Summer clothing to my taste have bought various items and birthday presents.

2023年5月12日
FatFace - MORPETH ロゴ

FatFace - MORPETH からの回答

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

5つ星のうち5の評価

Fast delivery and easy returns to shop…

Fast delivery and easy returns to shop if need to return any items.

2023年5月9日
FatFace - MORPETH ロゴ

FatFace - MORPETH からの回答

Hi Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

5つ星のうち5の評価

Polite and friendly staff

Polite and friendly staff; good quality clothing.

2023年4月19日
FatFace - MORPETH ロゴ

FatFace - MORPETH からの回答

Hello Morag, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

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