I ordered online, collection from in store was quick and easy. Unfortunately the item didn’t fit so I returned it to store, the return was also quick and easy. The staff member helpfully looked onli... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Quick delivery of order. Up to date notifications of progress of order. Friendly helpful staff always. Important to try items as sizing can sometimes vary depending on product
企業が回答しました
Jamie and Rosie in Plymouth branch are an absolute stars . Jamie goes out of the way miles to sort any problem and meet the customer need to the highest level . Ver... もっと見る
企業が回答しました
Shopping here is very easy, the staff in my local (Plymouth) store are very helpful and a credit to the company
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 23 Drake Circus Shopping Centre, PL1 1EA, Plymouth, Devon, 英国
- 01752 601589
4.7
優良
278件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I love Fatface shirts
I love Fatface shirts, they are expensive but better than anything else on the high street
2024年5月27日
FatFace - PLYMOUTH 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review!
We are so pleased to hear your feedback regarding the quality of our shirts. We hope you love your order!
Take care.-SM
I visited the FatFace store in…
I visited the FatFace store in Plymouth. The service was excellent by the staff especially Claire & Carly. They helped me find the perfect outfits. They went above & beyond to help me feel better about myself when feeling low. I bought the outfits. Really pleased & happy to revisit again.
2024年6月1日
自発的なレビュー
FatFace - PLYMOUTH 2 からの回答
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Tote Bag online order Review
Polite & efficient service from Fat Face staff in store when I went to collect my Tote Bag.
2024年5月16日
FatFace - PLYMOUTH 2 からの回答
Good morning, Jill.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Plymouth store.
Take care, JB
FatFace - PLYMOUTH 2 からの回答
Good afternoon, Charlotte.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Plymouth store.
Take care, JB
Excellent Customer Service
I received excellent customer service from Ben who took the time to go upstairs to the stock room to try and find the blouse I wanted in my size. He brought down two blouses in another colour so I could try the size I asked for. As it turned out I needed a smaller size. I would not have made the purchase if he had not been so helpful. I have to say, all of the other staff were very helpful as well.
2024年5月22日
自発的なレビュー
FatFace - PLYMOUTH 2 からの回答
Hello Andrea,
Thank you for sharing your recent experience in our Plymouth store with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
Take care, ED
found the store to be very well…
found the store to be very well presented and was greatly assisted by Lisa who went the extra mile in a very pleasant and pleasing manner.
2024年5月25日
自発的なレビュー
FatFace - PLYMOUTH 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Plymouth store Sunday 26th may 24
Went into the Plymouth store today had requested some jeans to be held back for me for collection. Sam could not of been more helpful or friendly with us. I purchased the jeans plus other items and he ordered another pair on line for me. Many thanks Sam!
2024年5月26日
自発的なレビュー
FatFace - PLYMOUTH 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
ep
Visited the Plymouth store today Chris…
Visited the Plymouth store today Chris @ Claire were more than helpful..
Quality of clothing excellent !!!
You get what U pay for…. clothes going back to Spain wish there was a Store in Spain
2024年5月20日
自発的なレビュー
FatFace - PLYMOUTH 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
I will pass on your feedback about stores in Spain!
Take care. -SW
Picked items up from my local store…
Picked items up from my local store which I’d ordered lovely service. Pleased with what I bought in the sale but wouldn’t have paid full price for them.
2024年5月8日
FatFace - PLYMOUTH 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service, and your order. We look forward to welcoming you back soon!
Take care. -GM
I was served by Hannah at your Fat Face…
I was served by Hannah at your Fat Face store in Plymouth (12/5/24)
She went over and beyond to support me whilst I was trying on clothing today. A great asset to your company. Thank you
2024年5月12日
自発的なレビュー
FatFace - PLYMOUTH 2 からの回答
Hi Jo,
Thank you for your 5* review. We are happy to hear that our Plymouth store were able to help and provide excellent customer service. Many thanks-AB.
We were helped today by Kyra and Hannah…
We were helped today by Kyra and Hannah who took time to check stock not on display so that we could purchase specific items we wanted. They were so helpful and pleasant and we are thrilled with our purchases . Thank you
2024年5月12日
自発的なレビュー
FatFace - PLYMOUTH 2 からの回答
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Plymouth store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
Great staff.. always so helpful
I have visited FF every time I go into Plymouth and always chat to the staff! Have done this for over 20 years!! Love the clothes and always pick up something for myself or my brother’s family that live in Oz
Staff are lovely .. go the extra mile for sure
2024年4月22日
FatFace - PLYMOUTH 2 からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you always encounter such a lovely experience in our Plymouth store and that the crew are so lovely. I will be sure to pass on your comments to the team.
All the best, MM
FatFace - PLYMOUTH 2 からの回答
Hello Jane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - PLYMOUTH 2 からの回答
Good Afternoon,
Thank you for taking the time to leave your review.
I am pleased to hear about your positive experience in our Plymouth store!
We look forward to welcoming you again!
Have a wonderful day!
Take care, ED
Good quality,good service & very easy &…
Good quality,good service & very easy & straightforward from ordering to collecting clothes ordered
2024年4月24日
FatFace - PLYMOUTH 2 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent service every time quality of…
Excellent service every time quality of the clothing are 2nd to none and the flash sales they have are amazing value can’t fault fat face
2024年4月23日
FatFace - PLYMOUTH 2 からの回答
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Ella and the team in the Plymouth…
Ella and the team in the Plymouth Drakes Circus shop were great - our young boys enjoyed the Easter egg hunt! Really helpful and child friendly, thank you!
2024年4月6日
自発的なレビュー
FatFace - PLYMOUTH 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good job FatFace
Friendly staff who were helpful in engaging my 2 year old. There was an Easter egg hunt for children with a small reward.
2024年4月13日
自発的なレビュー
FatFace - PLYMOUTH 2 からの回答
Good afternoon,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Plymouth store to be so friendly and helpful when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
Kyra the retail assistant was excellent…
Kyra the retail assistant was excellent with her service and smiled so much it made my day. She upsold me from one pair of shorts to two and flip flops that I didn’t even know I needed. The customer journey was a positive experience. Thank you
2024年4月13日
自発的なレビュー
FatFace - PLYMOUTH 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great t-shirt
Ordered online, collected a few days later. Great Henley t-shirt. Fits perfectly and colour goes with fleece.
2024年4月2日
FatFace - PLYMOUTH 2 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。