Retail can often be disappointing but not here!!! Trying to find a dress (one I have already in a different print which was out of stock online). Bracknell store were perfect on the phone- very helpfu... もっと見る
企業が回答しました

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Retail can often be disappointing but not here!!! Trying to find a dress (one I have already in a different print which was out of stock online). Bracknell store were perfect on the phone- very helpfu... もっと見る
企業が回答しました
Many problems following a purchase at the Reading store. There was supposed to be email to confirming purchase and delivery, it never arrived. Phoned the store, they couldn't help said phone customer... もっと見る
企業が回答しました
Very good assistant in the shop bless him for past 2 days Monday 21st and 22nd august he manage the shop own his own but really good customer service , his name Ashley store 70204 Reading, I bought Ja... もっと見る
企業が回答しました
The staff were very friendly and helpful, and although you didn’t have the trousers I wanted in my size they found some other trousers that were even better that I hadn’t noticed. In other shops th... もっと見る
企業が回答しました
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
123 Broad Street, The Oracle, RG1 2BD, Reading, Berkshire, 英国
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Nice service,the staff is lovely, I had to return something,and they where very helpfull!
Lovely friendly staff, attentive when needed and no pressure.
Shop looked great and items/sizes were easy to find. Came back a few days later to buy more!

FatFace - READING 2 からの回答

FatFace - READING 2 からの回答
Love the look of the clothes, already received compliments about them. Delivery and service was fast too :)

FatFace - READING 2 からの回答

FatFace - READING 2 からの回答
Easy to order, I received updates on its progress. Friendly staff at the shop I put kex it up from.

FatFace - READING 2 からの回答
Great choice of lovely clothes, easy to use website, prompt delivery toy local shop. Also bargain sale prices! The staff in the shop were so helpful when I couldn't find my email!!

FatFace - READING 2 からの回答
E-mails giving up to date information regarding the order is very helpful
Easy pick up from local store

FatFace - READING 2 からの回答

FatFace - READING 2 からの回答
Good product and price. Arrived in store before estimated delivery date. Easy to collect.

FatFace - READING 2 からの回答
Really pleased with my on line purchases which I collected from the Reading Store. Really simple to order and arrived earlier than expected which was a bonus, staff were super helpful as always.

FatFace - READING 2 からの回答
Easy to place order.
Easy to return item to store.
Excellent communication regarding return and refund of money.

FatFace - READING 2 からの回答
It was really easy to order and fast delivery to. And great Customer Service

FatFace - READING 2 からの回答
Gorgeous Cotton Cardigans, please do them in more vibrant colours - fushia pink, emerald greens, orange & electric blue please. Can always rely on FatFace for cotton cardigans

FatFace - READING 2 からの回答

FatFace - READING 2 からの回答
Very bad customer service.
I been faced some issues with some staff in the Reading branch. My child left some toy which been purchased in the shop. We went back to ask for it, but the guy in the shop wasn’t helpful at all. He was kept saying that he gave us receipt but he didn’t. I asked to few times for help , but he was repeating he gave us receipt. He Supposed to help. Not keeping saying that he definitely gave us a receipt. Unfortunately not helpful staff in Reading branch.

FatFace - READING 2 からの回答
Dresses are really nice and the staff at Reading town centre was very helpful when I went to return the dress.

FatFace - READING 2 からの回答
Many problems following a purchase at the Reading store. There was supposed to be email to confirming purchase and delivery, it never arrived. Phoned the store, they couldn't help said phone customer service. Phoned customer service who said they could see the purchase and would send email confirmation. The email never arrived. In desperation went back to the store, couldn't help, went off to get the manager. Manager never appeared, we were told he was "too busy with important paperwork"!
Two stars because second visit to customer services was very positive and helpful and resolved the issue. Pity they didn't get it right first time.

FatFace - READING 2 からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。