Product was excellent but first order did not arrive so had to be ordered by your helpful staff They said that it has happened several times at Ring wood and had been reported to head office .Therefo... もっと見る
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The staff member in Ringwood went over and above to ensure I got my parcel after it had failed to be delivered to store despite text message saying it had arrived. Parcel was delivered to my home the... もっと見る
企業が回答しました
Efficient, when I could not make original pick up date the phone was answered and I was advised that the items would be available for collection until a specified date. I was greeted at the shop by e... もっと見る
企業が回答しました
Found what I wanted in sale but needed different size. Great customer service, speedy delivery and awesome item too.
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 6 The Furlong Shopping Centre, BH24 1AT, Ringwood, Hampshire, 英国
- 01425 473639
4.6
優良
111件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
was order…
Product was excellent but first order did not arrive so had to be ordered by your helpful staff They said that it has happened several times at Ring wood and had been reported to head office
.Therefore product arrived later than expected and neededde
2026年5月8日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Love the service in my local store to…
Love the service in my local store to pick up my order x
2026年4月30日
FatFace - RINGWOOD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff member in Ringwood went over…
The staff member in Ringwood went over and above to ensure I got my parcel after it had failed to be delivered to store despite text message saying it had arrived. Parcel was delivered to my home the following day rather than waiting 3 days for it to arrive in store. Thank you Ringwood branch
2026年5月1日
FatFace - RINGWOOD からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Get the parcel to local store and tell…
Get the parcel to local store and tell me when to collect
2026年5月1日
FatFace - RINGWOOD からの回答
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Great service
Found what I wanted in sale but needed different size. Great customer service, speedy delivery and awesome item too.
2026年4月25日
FatFace - RINGWOOD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and pick up in store
Easy to order and pick up in store. Staff are always friendly and helpful.
2026年4月6日
FatFace - RINGWOOD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely workers
The workers were very kind and helpful, and the clothes I bought are nice
2026年3月28日
自発的なレビュー
FatFace - RINGWOOD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - RINGWOOD からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Brilliant service
Quick and easy to order.
Fast delivery to Ringwood shop.
Very helpful staff.
2026年3月14日
FatFace - RINGWOOD からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
FatFace - RINGWOOD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - RINGWOOD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Shopping in Ringwood Fatface very exciting.
The staff in the Ringwood shop are lovely people really kind,polite and very helpful. I have today picked up an online order and whilst in the shop bought another jumper. Brilliant I love the goods and atmosphere in the shop.
2026年1月3日
FatFace - RINGWOOD からの回答
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Picked up an online order
Picked up an online order. The store seemed clean & tidy & staff were pleasant to deal with
2026年1月2日
FatFace - RINGWOOD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient and indeed a pleasure
Efficient, when I could not make original pick up date the phone was answered and I was advised that the items would be available for collection until a specified date. I was greeted at the shop by extremely bright cheerful and polite staff and seen on my merry way with cheery and happy parting.
2025年12月26日
FatFace - RINGWOOD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
Great service - product sent to local shop next day. Very pleased with quality of the ladies shirt and staff are so helpful
2025年12月29日
FatFace - RINGWOOD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - RINGWOOD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All went smoothly
Easy to order on line and they were at the store on the correct day. The sales lady found my parcel quickly and handed it to me with a smile.
Also the products fitted and were as described.
2025年12月8日
FatFace - RINGWOOD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - RINGWOOD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good communication and arrived to store…
Good communication and arrived to store very promptly. Great price in sale.
2025年9月23日
FatFace - RINGWOOD からの回答
Hello,
Thank you for taking the time to leave your review.
We're so pleased to hear that you had a great experience with us and we look forward to your next visit with us.
All the best, LE
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