Easy process, kept up to date re delivery/collection etc. Staff in the Ringwood store are always lovely too. Love Fat Face 😊
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Product was excellent but first order did not arrive so had to be ordered by your helpful staff They said that it has happened several times at Ring wood and had been reported to head office .Therefo... もっと見る
企業が回答しました
Efficient, when I could not make original pick up date the phone was answered and I was advised that the items would be available for collection until a specified date. I was greeted at the shop by e... もっと見る
企業が回答しました
The staff member in Ringwood went over and above to ensure I got my parcel after it had failed to be delivered to store despite text message saying it had arrived. Parcel was delivered to my home the... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 6 The Furlong Shopping Centre, BH24 1AT, Ringwood, Hampshire, 英国
- 01425 473639
4.5
優良
125件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service prompt delivery…
Great customer service prompt delivery and quality garments
2023年11月7日
FatFace - RINGWOOD からの回答
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Great Smart/Casual Dress
A lovely comfortable dress, a great smart casual look.
I ordered the longer length, which was not as long as expected, but perfect for me, as I am petite.
Good value for money, as I bought it i the sale!
2023年10月30日
FatFace - RINGWOOD からの回答
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
FatFace - RINGWOOD からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fantastic service as ever in Ringwood
Fantastic service as ever in Ringwood. Clothing is excellent and fits so well every time.
2023年10月17日
FatFace - RINGWOOD からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
FatFace - RINGWOOD からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Keeping Me HappyWhatever item I buy from the fat face…
Whatever item I buy from the fat face range they never disappoint. Ive bought two tops just recently and they are both lovely - really beautiful prints.
2023年9月7日
FatFace - RINGWOOD からの回答
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Impressed
We were very impressed with the staff at Ringwood store. Also the merchandise is very good quality.
2023年9月6日
FatFace - RINGWOOD からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Fantastic service
Fantastic service. The young lady was really lovely. I was able to find the perfect bag. I love their bags and clothes.
2023年9月4日
自発的なレビュー
FatFace - RINGWOOD からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
FatFace - RINGWOOD からの回答
Good Afternoon Sue,
Thank you for your review. I am so glad to read the positive feedback regarding our clothes and your experience with our staff. Thank you for being such a loyal customer of ours! I hope you have a great day - JW
Lovely clothing fast delivery and easy…
Lovely clothing fast delivery and easy to collect in store very happy store location easily accessible in Ringwood furlong and great staff thanks
2023年8月15日
FatFace - RINGWOOD からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
So user-friendly
It was so useful to be able to order at home, drop into the shop when notified of the product’s arrival, try it on and return it straight to the cashier as the style did not suit me at all
2023年7月25日
FatFace - RINGWOOD からの回答
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
FatFace - RINGWOOD からの回答
Hi Hazel,
Thank you for your feedback. I am so sorry for the delay with your order.
We are investigating this with the store and I have also emailed you directly regarding your order. Thank you so much for you patience and understanding whilst this is fully investigated.
Take care, KS
I love Fatface!
I love Fatface clothes and the Ringwood shop is great to have locally. Helpful staff and a small but representative selection of what is available online.
2023年7月15日
FatFace - RINGWOOD からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Efficient service and communication
2023年7月11日
FatFace - RINGWOOD からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Great customer serice
2023年7月12日
FatFace - RINGWOOD からの回答
Thank you for your feedback regarding your recent visit to our Ringwood store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Love my new boots
2023年5月28日
FatFace - RINGWOOD からの回答
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
Staff are very friendly and helpful
Staff are very friendly and helpful, and make you feel at ease.
2023年5月4日
FatFace - RINGWOOD からの回答
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! Your comments will be fed back and shared with our incredible team 🥰 - RS
Goods ordered arrived.
2023年5月2日
FatFace - RINGWOOD からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
The staff at the Ringwood branch are so…
The staff at the Ringwood branch are so helpful, polite and professional. Please pas on my thanks. Shaun.
2023年5月4日
FatFace - RINGWOOD からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
FatFace - RINGWOOD からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
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