Product was excellent but first order did not arrive so had to be ordered by your helpful staff They said that it has happened several times at Ring wood and had been reported to head office .Therefo... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff member in Ringwood went over and above to ensure I got my parcel after it had failed to be delivered to store despite text message saying it had arrived. Parcel was delivered to my home the... もっと見る
企業が回答しました
Easy to order online & collection from store - super sizing for tall & broad guy
企業が回答しました
Efficient, when I could not make original pick up date the phone was answered and I was advised that the items would be available for collection until a specified date. I was greeted at the shop by e... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 6 The Furlong Shopping Centre, BH24 1AT, Ringwood, Hampshire, 英国
- 01425 473639
4.7
優良
116件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Impressed
We were very impressed with the staff at Ringwood store. Also the merchandise is very good quality.
2023年9月6日
FatFace - RINGWOOD からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Love Fatface one of my favourite places…
Love Fatface one of my favourite places to shop, staff are always friendly and helpful
2023年8月29日
FatFace - RINGWOOD からの回答
Hi Amanda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic service
Fantastic service. The young lady was really lovely. I was able to find the perfect bag. I love their bags and clothes.
2023年9月4日
自発的なレビュー
FatFace - RINGWOOD からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
FatFace - RINGWOOD からの回答
Good Afternoon Sue,
Thank you for your review. I am so glad to read the positive feedback regarding our clothes and your experience with our staff. Thank you for being such a loyal customer of ours! I hope you have a great day - JW
Lovely clothing fast delivery and easy…
Lovely clothing fast delivery and easy to collect in store very happy store location easily accessible in Ringwood furlong and great staff thanks
2023年8月15日
FatFace - RINGWOOD からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
So user-friendly
It was so useful to be able to order at home, drop into the shop when notified of the product’s arrival, try it on and return it straight to the cashier as the style did not suit me at all
2023年7月25日
FatFace - RINGWOOD からの回答
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
FatFace - RINGWOOD からの回答
Hi Hazel,
Thank you for your feedback. I am so sorry for the delay with your order.
We are investigating this with the store and I have also emailed you directly regarding your order. Thank you so much for you patience and understanding whilst this is fully investigated.
Take care, KS
I love Fatface!
I love Fatface clothes and the Ringwood shop is great to have locally. Helpful staff and a small but representative selection of what is available online.
2023年7月15日
FatFace - RINGWOOD からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Efficient service and communication
2023年7月11日
FatFace - RINGWOOD からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Great customer serice
2023年7月12日
FatFace - RINGWOOD からの回答
Thank you for your feedback regarding your recent visit to our Ringwood store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Love my new boots
2023年5月28日
FatFace - RINGWOOD からの回答
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
Staff are very friendly and helpful
Staff are very friendly and helpful, and make you feel at ease.
2023年5月4日
FatFace - RINGWOOD からの回答
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! Your comments will be fed back and shared with our incredible team 🥰 - RS
Goods ordered arrived.
2023年5月2日
FatFace - RINGWOOD からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
The staff at the Ringwood branch are so…
The staff at the Ringwood branch are so helpful, polite and professional. Please pas on my thanks. Shaun.
2023年5月4日
FatFace - RINGWOOD からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
FatFace - RINGWOOD からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Fat face Ringwood Excellent customer service and staff…
Excellent customer service and staff friendly and helpful.
Handy for returning posted items that do not suit
Just wish you held
larger sizes in store
2023年4月17日
FatFace - RINGWOOD からの回答
Good afternoon, Katharine
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Ringwood store.
Take care, JB
Great to have the option of having…
Great to have the option of having orders sent to store again. Means I will order single items more often without having heavy shipping to home costs. Lovely new member of staff in Ringwood store btw!
2023年4月15日
FatFace - RINGWOOD からの回答
Hi Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - RINGWOOD からの回答
Hello Maggie, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
FatFace - RINGWOOD からの回答
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase!
Have a great day!
Take care, EP
Very helpful in locating my size at a…
Very helpful in locating my size at a different store
2023年3月7日
FatFace - RINGWOOD からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。