Great selection of Summer wear, lots of choice for shorts and T shirts/short sleeved shirts. Always a well presented shop and pleasant and helpful staff. Perhaps not always the cheapest, but the quali... もっと見る
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所在地
所在地を変更Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR Rugby, Warwickshire, GB
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The staff were warm and welcoming to the store, nothing was to much trouble. I tried on numerous clothes, and Karen was so helpful getting other options from the shop floor. She was warm, friendly, ki... もっと見る
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It would help greatly that delivery for collection dates are accurate and include the whole order. It is very annoying to have an email telling you that items are ready for collection and when you tur... もっと見る
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I bought items for my grandson online. Arrived very quickly, excellent quality as always. Unfortunately my daughter and I had duplicated our choices so I returned two items and exchanged them at a sho... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR, Rugby, Warwickshire, 英国
- 01788 576602
4.8
優良
199件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Excellent shopping experience
I bought items for my grandson online. Arrived very quickly, excellent quality as always. Unfortunately my daughter and I had duplicated our choices so I returned two items and exchanged them at a shop. I have an eye condition and struggle with the small print on the labels, very helpful assistant who took time to help me and show me various alternatives I could purchase. Again, excellent products and my grandson loves them.
2023年8月11日
FatFace - RUGBY からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
FatFace - RUGBY からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Lovely clothes and staff
Lovely clothes and the fat face rose cardigans are beautiful. Staff pleasant and helpful in the Rugby store - overall a good shopping experience.
2023年8月9日
FatFace - RUGBY からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
FatFace - RUGBY からの回答
Thank you for your 5*! We deeply appreciate your feedback 🥰 - RS
Best service
The staff were warm and welcoming to the store, nothing was to much trouble. I tried on numerous clothes, and Karen was so helpful getting other options from the shop floor. She was warm, friendly, kind and giving great advice. It was probably the best service that I have every received in any store ever. The other members of the staff were fantastic, but sadly didn’t catch their name. The store was well organised, efficient, excellent stock available and didn’t have to wait long to paid
2023年8月11日
自発的なレビュー
FatFace - RUGBY からの回答
Hello Rebekah
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Karen
Karen took care of my elderly hubby. Seating him and chatting to him when she could between looking after customers. This left me free to browse the shop. Then helped with advice on my choices and took us to the till and served us so we didn’t have to stand for a long period of time. And all done in a polite and friendly manner which helped us to have a great experience. Thank you Karen from Mary Wood Author.
2023年8月11日
自発的なレビュー
FatFace - RUGBY からの回答
Hello Mary
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service!
Pleasant store to shop in. I found a lovely dress and was then shown a cardigan that would complement it beautifully by Gillian (one of the store assistants). Nice spacious changing rooms. The quality and fit of the items were perfect. I will definitely shop there again.
2023年8月4日
自発的なレビュー
FatFace - RUGBY からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Excellent service.
Fast & efficient service when ordering items to collect in store, kept updated on dispatch and arrival. 👍🏼
2023年7月26日
FatFace - RUGBY からの回答
Good Morning Andrew,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! - JW
Easy to navigate website
Easy to navigate website, great range of items. From ordering to point of receiving was straightforward, delivered quickly, well packaged and excellent tracking information provided. I love my new clothing, absolutely gorgeous, perfect fit, great quality. Thank you.
2023年6月16日
FatFace - RUGBY からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great service from friendly staff
Great service from friendly staff. Shop looked interesting. Thank you.
2023年6月4日
FatFace - RUGBY からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
FatFace - RUGBY からの回答
Hi Rob
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great selection with friendly staff
2023年5月3日
FatFace - RUGBY からの回答
Hi Jim
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - RUGBY からの回答
Thank you for your 5* review. We are thrilled to hear of your positive experience whilst shopping with us! - RS
Quality and good service
Very good service easy ordering and quick delivery. I kept two items but returned the 3rd which was unsuitable. I like the style of clothes and the quality is of a very good standard. Sales are great too 😊
2023年5月4日
FatFace - RUGBY からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Easy to use site and order
Easy to use site and order. Quality packing and delivery and return policy as I had to exchange sizes so ordered the new ones on a store and returned there. As always though sizes run a bit larger than usual
2023年5月4日
FatFace - RUGBY からの回答
Hi there,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - RUGBY からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I have always found Fatface to be…
I have always found Fatface to be reliable when I am ordering online, efficient and quick delivery. Also the store staff at Elliots field Rugby are so friendly and make you feel welcome. Cannot praise Dan and his team enough
2023年4月23日
FatFace - RUGBY からの回答
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
FatFace - RUGBY からの回答
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Easy to order and collect
Easy to order and collect. Gorgeous dress. Perfect fit. Over the moon! Very friendly and helpful staff in the store.
2023年3月27日
FatFace - RUGBY からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great products at a great price
Great products at a great price! The sizing is always spot on, we have never sent an item back. The delivery could be more precise time-wise as it can be just before the arrival.
Finally the originality of designs made anyone stand out in the crowd.
2023年3月15日
FatFace - RUGBY からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
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