Ordering online was super simple for store collection. The only bit I was let down by was after 5 days I had no notification that it was in-store. I checked on the off chance that it was in and they s... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I was served by a lovely staff member called Rachel. She was friendly and knowledgable and had excellent customer service skills. I bought two tops but it was tricky choosing as there were so many lov... もっと見る
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Although my local shop in Salisbury was unable to help me because of my size, I was directed to their website where I was able to purchase larger shirts and longer for the taller man. Well done Fatfac... もっと見る
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Fairly busy Sunday morning in FatFace ;Salisbury ). The lady that assisted me, Trudy (asked her name as so helpful) was working the shop floor alone and I was very impressed how calm and confident she... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
8/10 Old George Mall, SP1 2AF, Salisbury, Wiltshire, 英国
- 01722 340163
4.9
優良
144件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Super helpful and friendly staff
Super helpful and friendly staff who went out of their way to find my delivery.
2024年12月6日
FatFace - SALISBURY 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love fatface great quality lovely staff…
Love fatface great quality lovely staff my husband could almost open a shop of his own with all his fatface clothes 😂
2024年12月6日
FatFace - SALISBURY 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent products and service both in…
Excellent products and service both in line and in the shop
2024年11月20日
FatFace - SALISBURY 2 からの回答
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very friendly
Very friendly, helpful staff.
Excellent quality of women’s clothing.
I particularly love the women’s knitwear
2024年11月13日
FatFace - SALISBURY 2 からの回答
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great clothes and staff..
2024年11月6日
FatFace - SALISBURY 2 からの回答
Hello Steven
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - SALISBURY 2 からの回答
Hello Caroline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always great quality Tee shirts and…
Always great quality Tee shirts and collaborations such as Jude’s Ice cream from FatFace.
2024年8月13日
FatFace - SALISBURY 2 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very speedy and courteous service in…
Very speedy and courteous service in store, as always. I placed three separate orders for several different items and only returned two of these - one dress and one top - as I hadn’t realised that due to the design, my bra was showing; unfortunately I’m not lucky enough to be able to go without! The rest of the items are perfect and I’m very pleased with the quality and fit of these.
2024年8月23日
FatFace - SALISBURY 2 からの回答
Hi Julia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great polite and quick service
Great polite and quick service. Very pleased. Would certainly recommend.
2024年8月16日
FatFace - SALISBURY 2 からの回答
Hi Derick,
Thank you for your 5* review.
We appreciate you taking the time to leave a comment. It’s great to hear that your order turned up quickly and your happy with our service in store. Many thanks-AB.
Great quality products
Great quality products, very friendly and helpful staff. Keep up the good work. Thanks.
2024年8月13日
FatFace - SALISBURY 2 からの回答
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Quality
Easy website to follow. No fuss click and collect.
Quality material and well made shorts
2024年8月8日
FatFace - SALISBURY 2 からの回答
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
All ways so friendly when I go to the…
All ways so friendly when I go to the shop and very help full
2024年8月8日
FatFace - SALISBURY 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Brilliant staff
2024年7月28日
FatFace - SALISBURY 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely pair of linen shorts
Ordered online for collection in store. Was kept updated via email & collection was easy. Shorts are a good fit & are comfortable.
2024年7月5日
FatFace - SALISBURY 2 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - SALISBURY 2 からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order. I hope you continue to love our products as much as we do.
All the best, MM
Very friendly staff
I ordered an hoodie online and it arrived in store within 3 days. On going to collect it the staff were very welcoming and wore a smile throughout my time in the shop whilst I collected my item and browsed. Its nice to come across such friendly staff.
2024年5月26日
FatFace - SALISBURY 2 からの回答
Hello David,
Thank you for sharing your recent experience in our Salisbury store with us.
Please be assured that this will be passed onto the store for you.
Have a great day!
Take care, ED
Order arrived in store much quicker…
Order arrived in store much quicker than was quoted, thank you 🤩
2024年4月29日
FatFace - SALISBURY 2 からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that this arrived in store quicker than expected. I hope you continue to enjoy your shopping experience with us.
All the best, MM
FatFace - SALISBURY 2 からの回答
Hello Barry
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fairly busy Sunday morning in FatFace…
Fairly busy Sunday morning in FatFace ;Salisbury ). The lady that assisted me, Trudy (asked her name as so helpful) was working the shop floor alone and I was very impressed how calm and confident she was with the other customers - very natural. She helped me with my sizing query and was very cheerful. Really pleasant experience.
2024年4月28日
自発的なレビュー
FatFace - SALISBURY 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. Thank you for sharing with us.
We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Always a good experience
Good selection of quality clothes....went in to pickup jeans ordered to replace my 10+ year old FF ones!
Also super-handy to have the store in town as I changed for a smaller sized shirt...none of the online hassle!
The staff-member (Imogen?) today was also v helpful.
2024年4月15日
自発的なレビュー
FatFace - SALISBURY 2 からの回答
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you were able to find what you were looking for in our Salisbury store and that the crew there were so helpful. I hope you continue to enjoy our products as much as we do.
All the best, MM
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