Ordering online was super simple for store collection. The only bit I was let down by was after 5 days I had no notification that it was in-store. I checked on the off chance that it was in and they s... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Benjamin was very helpful found me the perfect dress even ordered a petite length that I ended up changing back over for a regular length Salisbury Branch are fabulous and definitely go the extra mi... もっと見る
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Although my local shop in Salisbury was unable to help me because of my size, I was directed to their website where I was able to purchase larger shirts and longer for the taller man. Well done Fatfac... もっと見る
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Really friendly and helpful staff. I collected my jumper and also returned a top (too long) without any problems at all.
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
8/10 Old George Mall, SP1 2AF, Salisbury, Wiltshire, 英国
- 01722 340163
4.9
優良
135件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great polite and quick service
Great polite and quick service. Very pleased. Would certainly recommend.
2024年8月16日
FatFace - SALISBURY 2 からの回答
Hi Derick,
Thank you for your 5* review.
We appreciate you taking the time to leave a comment. It’s great to hear that your order turned up quickly and your happy with our service in store. Many thanks-AB.
Great quality products
Great quality products, very friendly and helpful staff. Keep up the good work. Thanks.
2024年8月13日
FatFace - SALISBURY 2 からの回答
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Quality
Easy website to follow. No fuss click and collect.
Quality material and well made shorts
2024年8月8日
FatFace - SALISBURY 2 からの回答
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
All ways so friendly when I go to the…
All ways so friendly when I go to the shop and very help full
2024年8月8日
FatFace - SALISBURY 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Brilliant staff
2024年7月28日
FatFace - SALISBURY 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely pair of linen shorts
Ordered online for collection in store. Was kept updated via email & collection was easy. Shorts are a good fit & are comfortable.
2024年7月5日
FatFace - SALISBURY 2 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Dani shirt
I was looking for comfortable shirt, for work, the one I chose was just the job. I first looked in a store so went to the Salisbury one. They didn't have the Dani shirt in stock so ordered it for me. It was so nice I ordered a second in other colour.
2024年7月7日
FatFace - SALISBURY 2 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - SALISBURY 2 からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order. I hope you continue to love our products as much as we do.
All the best, MM
Very friendly staff
I ordered an hoodie online and it arrived in store within 3 days. On going to collect it the staff were very welcoming and wore a smile throughout my time in the shop whilst I collected my item and browsed. Its nice to come across such friendly staff.
2024年5月26日
FatFace - SALISBURY 2 からの回答
Hello David,
Thank you for sharing your recent experience in our Salisbury store with us.
Please be assured that this will be passed onto the store for you.
Have a great day!
Take care, ED
Order arrived in store much quicker…
Order arrived in store much quicker than was quoted, thank you 🤩
2024年4月29日
FatFace - SALISBURY 2 からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that this arrived in store quicker than expected. I hope you continue to enjoy your shopping experience with us.
All the best, MM
FatFace - SALISBURY 2 からの回答
Hello Barry
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fairly busy Sunday morning in FatFace…
Fairly busy Sunday morning in FatFace ;Salisbury ). The lady that assisted me, Trudy (asked her name as so helpful) was working the shop floor alone and I was very impressed how calm and confident she was with the other customers - very natural. She helped me with my sizing query and was very cheerful. Really pleasant experience.
2024年4月28日
自発的なレビュー
FatFace - SALISBURY 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. Thank you for sharing with us.
We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Always a good experience
Good selection of quality clothes....went in to pickup jeans ordered to replace my 10+ year old FF ones!
Also super-handy to have the store in town as I changed for a smaller sized shirt...none of the online hassle!
The staff-member (Imogen?) today was also v helpful.
2024年4月15日
自発的なレビュー
FatFace - SALISBURY 2 からの回答
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you were able to find what you were looking for in our Salisbury store and that the crew there were so helpful. I hope you continue to enjoy our products as much as we do.
All the best, MM
Great in-store customer service
I had to return an item bought online, but bought a replacement item in the store instead. The return etc was seamless and the customer service was excellent! They could not do enough to help and were very helpful and informative. Will definitely be shopping at FatFace again and would recommend the in-store experience and advice.
2024年3月14日
FatFace - SALISBURY 2 からの回答
Good afternoon, FatFace customer.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Salisbury store.
Take care, JB
Exceptional service
Exceptional service from Trudy and her colleague at Fat Face Salisbury today. Trudy was very helpful suggesting items, she was also very patient with the challenges of One4All gift cards, ordering other sizes and the frustration of my card being declined! Trudy and her colleague could not have helped more, thank you.
2024年3月15日
自発的なレビュー
FatFace - SALISBURY 2 からの回答
Hi there, thank you for leaving this lovely 5* review. We are so happy to read of your experience within our Salisbury store. We hope you enjoy your new items! Warm Regards TS
FatFace - SALISBURY 2 からの回答
Hello, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly and that you love your new item. Kind Regards - TS
Great stuff! Great staff!
My 10-year-old got vouchers for Christmas and had the best time picking out loads of quality clothing. She loved the jumpsuit she tried on so much she didn’t want to take it off, so thanks to the lovely staff who took her vouchers then cut out the tag!
2024年1月16日
FatFace - SALISBURY 2 からの回答
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good service and quick delivery
2024年1月6日
FatFace - SALISBURY 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Website always reliable
Website always reliable, and reviews helpful. Fatface always offers a good range of stylish clothes, well made and often from sustainably sourced materials.
2023年12月9日
FatFace - SALISBURY 2 からの回答
Hello Helen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - SALISBURY 2 からの回答
Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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