Ordering online was super simple for store collection. The only bit I was let down by was after 5 days I had no notification that it was in-store. I checked on the off chance that it was in and they s... もっと見る
企業が回答しました

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Ordering online was super simple for store collection. The only bit I was let down by was after 5 days I had no notification that it was in-store. I checked on the off chance that it was in and they s... もっと見る
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Benjamin was very helpful found me the perfect dress even ordered a petite length that I ended up changing back over for a regular length Salisbury Branch are fabulous and definitely go the extra mi... もっと見る
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Although my local shop in Salisbury was unable to help me because of my size, I was directed to their website where I was able to purchase larger shirts and longer for the taller man. Well done Fatfac... もっと見る
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Really friendly and helpful staff. I collected my jumper and also returned a top (too long) without any problems at all.
企業が回答しました
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
8/10 Old George Mall, SP1 2AF, Salisbury, Wiltshire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Ordered this top online but was too big so took it back to local branch. The assistant could not of been more helpful, checking and finding the only one in my size in store. A lovely top, needed a size smaller than usual.

FatFace - SALISBURY 2 からの回答
Really helpful lady behind the till. The size wasn't out and she checked and found one in the stock room which was great.

FatFace - SALISBURY 2 からの回答

FatFace - SALISBURY 2 からの回答
Good time to wait for order to be ready for collection.
Staff in the store were very quick.
Only downside was the webpage when it was time to pay, for some reason it kept booting me out.

FatFace - SALISBURY 2 からの回答
They didn't have the size I wanted and offered to see if it was available to order. Ot was do I ordered it to the store for free and it came eithin 2 days. Great service.

FatFace - SALISBURY 2 からの回答
I have been a customer of fatface for over 20 years. There is always a design to suit all age groups. Mandy and her team in Salisbury have always given me excellent customer service. Well done ❤️

FatFace - SALISBURY 2 からの回答
Great colours styles & quality in clothes.
Friendly helpful staff

FatFace - SALISBURY 2 からの回答
Delivery was very quick. Unfortunately the article was not for me, but the staff in the local store were very efficient in processing the return.

FatFace - SALISBURY 2 からの回答
Enjoyed 2 really great visits to Fat Face last week (Wimborne and Salisbury branches). The staff couldn’t have been more welcoming and friendly. There was a lovely atmosphere in both branches and so many beautiful summer clothes to choose from.
Thank you Fat Face team, I’m looking forward to my next pay day visits!

FatFace - SALISBURY 2 からの回答
Was dissatisfied with no click and collect, this is not the first time That I have had this problem, postage was very expensive, but quality is always good.

FatFace - SALISBURY 2 からの回答
Very friendly and helpful sales assistant at local shop. She dealt with my mail order return items there and reordered in smaller sizes for me. Deliveries were prompt.

FatFace - SALISBURY 2 からの回答
Return and exchange for broken earrings, excellent service.

FatFace - SALISBURY 2 からの回答
Although my local shop in Salisbury was unable to help me because of my size, I was directed to their website where I was able to purchase larger shirts and longer for the taller man. Well done Fatface.

FatFace - SALISBURY 2 からの回答
Ordered two sale items online, picked up in Fatface store so no delivery charge. Staff in the store were very efficient and helpful. I tried on the items in the store. Such an easy process! I love the items, great quality and fit. I recommend Fatface clothing and shopping online with store free delivery.

FatFace - SALISBURY 2 からの回答
Love FatFace - love the product and the service both on line and when visiting my local branch in Salisbury.

FatFace - SALISBURY 2 からの回答
Ordering online was super simple for store collection. The only bit I was let down by was after 5 days I had no notification that it was in-store. I checked on the off chance that it was in and they said it was and they didn't understand why I hadn't been notified.

FatFace - SALISBURY 2 からの回答
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