I bought some trousers online and collected from your shop in Sidmouth. They didn’t fit so I took them back and exchanged them for a different size. The customer service in the shop was excellent. How... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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After visiting Sidmouth FatFace for the first time I was really pleased with how open and clean the shop appeared and the lay out everything was so easy to shop. The girl who served me was called Bet... もっと見る
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Sidmouth store is a high street gem! Wonderfully friendly staff who know their stuff and know how to make you feel special and safe! Jennie guided me to the right sizes, to great colour combinations,... もっと見る
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Visited Fatface Sidmouth and Vicky was most helpful supporting myself and my husband to navigate the longer length summer chino shorts my husband prefers. Vicky was also able to point out the sele... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
4/5 Fore Street, EX108AJ, Sidmouth, Devon, 英国
- 01395 578662
4.8
優良
151件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - SIDMOUTH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - SIDMOUTH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just the Ticket!
I regularly shop in Exeter or Sidmouth stores, I like the brand, comfort, fit and quality. Suits me sir!
2026年9月14日
自発的なレビュー
FatFace - SIDMOUTH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good service.
2026年9月12日
FatFace - SIDMOUTH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Service in Sidmouth
I bought some trousers online and collected from your shop in Sidmouth. They didn’t fit so I took them back and exchanged them for a different size. The customer service in the shop was excellent. However, it was strange that I had to pay for the exchanged trousers and that the refund for the returned trousers would come from Head Office which would take a few days. Considering it was a straight exchange this was a little odd, though I do understand the original purchase was online it didn’t feel very favourable to the customer. That said, no fault at all with the shop and the team there but maybe something for Head Office to consider. The trousers are great. Good quality and great price in the Sale.
2026年9月4日
FatFace - SIDMOUTH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good product, true to size and excellent service
Good service. I ordered a linen shirt to collect in a different county where I was going to be on holiday. No problems, everything went smoothly. The shirt is a good fit and true to size.
2026年8月26日
FatFace - SIDMOUTH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
good fast service
2026年8月14日
FatFace - SIDMOUTH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - SIDMOUTH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - SIDMOUTH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Tanya
Customer service was great , I like the quality of your clothing especially the men’s T-shirts
2026年7月26日
FatFace - SIDMOUTH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff at Sidmouth store
Brilliant service @ Fat Face Sidmouth. Thanks to Connie and Jennie. Went out of their way to find a top for me when the sale had finished and all items had been bagged up! They did find the top I wanted.! Happy customer!!
2026年7月9日
自発的なレビュー
FatFace - SIDMOUTH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
It’s easy and the clothes are well made
2026年6月18日
FatFace - SIDMOUTH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - SIDMOUTH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
This is the second time when we have…
This is the second time when we have ordered things and they go missing and all you do is refund us, if things are going missing you should be looking at your processes and getting it sorted, if they are being stolen you should change the carrier, will not be ordering again.
2026年6月6日
FatFace - SIDMOUTH からの回答
Thank you for taking the time to leave your review. We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
FatFace - SIDMOUTH からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Helpful friendly staff (Sidmouth…
Helpful friendly staff (Sidmouth branch) had to order two item sizes for me, quick delivery. Quick refund on the size not needed. In fact ended up buying another item. Nice quality products which reflects in the price.
2026年5月28日
FatFace - SIDMOUTH からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Still my favourite clothing range even…
Still my favourite clothing range even though I’m now 70, stylish but comfortable.
2026年4月24日
FatFace - SIDMOUTH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice jeans
Nice jeans. I wish the long length jeans were available in store rather than only online but otherwise happy.
2025年10月18日
FatFace - SIDMOUTH からの回答
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
FatFace - SIDMOUTH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - SIDMOUTH からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
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