Helpful friendly staff (Sidmouth branch) had to order two item sizes for me, quick delivery. Quick refund on the size not needed. In fact ended up buying another item. Nice quality products which refl... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Sidmouth store is a high street gem! Wonderfully friendly staff who know their stuff and know how to make you feel special and safe! Jennie guided me to the right sizes, to great colour combinations,... もっと見る
企業が回答しました
Visited Fatface Sidmouth and Vicky was most helpful supporting myself and my husband to navigate the longer length summer chino shorts my husband prefers. Vicky was also able to point out the sele... もっと見る
企業が回答しました
On entering the store in Sidmouth I was greeted by two lovely members of staff, a very relaxed welcoming warm atmosphere and especially Beth. Beth went above and beyond to find me a particular sized... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
4/5 Fore Street, EX108AJ, Sidmouth, Devon, 英国
- 01395 578662
4.7
優良
139件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Any easy shopping experience
Any easy shopping experience. Delivered in store no hitches .
Will use again
2024年2月2日
FatFace - SIDMOUTH からの回答
Good Morning Jill,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back!
Kind Regards, JW
Great service.
Good website and excellent online ordering with prompt delivery. Easy to return online or instore.
2024年1月13日
FatFace - SIDMOUTH からの回答
Hello Peter
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The staff were so very helpful
2024年1月19日
FatFace - SIDMOUTH からの回答
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Adele dress
Adele dress! WOW!
The Adele dress is fabulous, great quality, wonderful fit. Staff in the Sidmouth shop were polite friendly and the whole transaction was lovely.
2023年12月29日
FatFace - SIDMOUTH からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - SIDMOUTH からの回答
Hello Andrea
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality
Great quality. Arrived in store earlier than expected. Lovely staff in Sidmouth store.
2023年11月23日
FatFace - SIDMOUTH からの回答
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
FatFace - SIDMOUTH からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good quality kit which was well…
Good quality kit which was well displayed.
Nice to be able to buy something that is going to last.
2023年10月23日
FatFace - SIDMOUTH からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
Emily
FatFace - SIDMOUTH からの回答
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Excellent Service
Ordered, Arrived at the chosen store in Sidmouth in a short time.
On collection the staff were very welcoming and helpful. Shirt is lovely.
2023年10月23日
FatFace - SIDMOUTH からの回答
Thank you for your 5* review regarding your recent visit to our Sidmouth store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Easy returns for free to local FatFace…
Easy returns for free to local FatFace shop
Staff friendly and efficient
2023年9月28日
FatFace - SIDMOUTH からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
Easy to use website and great service, excellent product, friendly staff at Sidmouth
2023年9月5日
FatFace - SIDMOUTH からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely clothing
Lovely clothing, true to size and beautiful colours and styles. I'm sorry Fat Face is closing down it's stores
2023年8月24日
FatFace - SIDMOUTH からの回答
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
Everything was plain and simple from…
Everything was plain and simple from the start. I collected from my nearest shop and they were so polite and friendly. Thank you
2023年8月17日
FatFace - SIDMOUTH からの回答
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Very pleasant staff happy and friendly
2023年7月24日
自発的なレビュー
FatFace - SIDMOUTH からの回答
Hi Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Faultless
Click & collect from a branch of choice - Sidmouth, Devon. Worked like a dream. Order was simple via easy to navigate website. Notified when at Sidmouth. Collected from lovely staff at Sidmouth. All good. Faultless. Thank you very much Fatface.
2023年5月8日
FatFace - SIDMOUTH からの回答
Hi Ian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality products at a decent price
Quality products at a decent price. Helpful respectful staff in store and fast delivery when ordering online
2023年5月7日
FatFace - SIDMOUTH からの回答
Hi Henrietta
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I arrived at the Sidmouth store 2…
I arrived at the Sidmouth store 2 minutes after closing time and the staff were lovely and opened up to give me my order.
2023年4月29日
FatFace - SIDMOUTH からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I ordered 2 items
I ordered 2 items, unfortunately 1 didn't suit so I took it back to Sidmouth for a refund. The staff there are first class and I ended up buying another item.
2023年4月19日
FatFace - SIDMOUTH からの回答
Good afternoon, Linda
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Sidmouth store.
Take care, JB
Love Fat Face clothes always great fit…
Love Fat Face clothes always great fit and style, plus ordering and shop pick up easy and straightforward. Thanks
2023年4月16日
FatFace - SIDMOUTH からの回答
Hi there,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。