Let me know when my items were dispatched and arrived in the store. Love the quality of the linen T shirts. Good prices in the sale. Love that the company is British unlike most other retailers in fas... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB
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レビュアーのコメントを見てみましょう
Went in for a look and saw a really pretty dress, I wasn't sure but then I was approached by one the assistants. She was so pleasant and helpful, I wasn't sure about sizes and length but I needn't ha... もっと見る
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Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... もっと見る
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I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, 英国
- 01756 798862
4.7
優良
157件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Order arrived quickly
Order arrived quickly. Great products, and anytime I've popped into my local shop very friendly and helpful.
2023年4月30日
FatFace - SKIPTON からの回答
Hi Debbie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The staff were absolutely brilliant. Especially Gemma, Lauren and Maddie
The staff were absolutely brilliant. I have to mention Gemma, Lauren and Maddie in particular.
Nothing was too much in regards to my questions about items I wanted to purchase.
Also because I'm not from the area they were really helpful in suggesting places to visit.
I had a really good shopping experience and left with a smile
2023年3月24日
自発的なレビュー
FatFace - SKIPTON からの回答
Thank you for your amazing review. Will definitely make sure that this is passed onto our wonderful team in store! -RS
Going above & beyond…
Had some issues ordering on-line and asked the store to assist - Gemma could not have been more helpful. Awesome service! Order was received a few days later! A very happy customer! As Canadian residents we delighted to hear that you’ll be opening up that side of the pond!
2023年3月5日
自発的なレビュー
FatFace - SKIPTON からの回答
Hi Adrian, thank you so much for your lovely feedback. I will be sure to pass this on!
I'm so pleased to hear you're excited about our Canada stores - we are unbelievably excited too!!
Take care, LE
The Skipton store is fantastic
The Skipton store is fantastic. I always get great service from here and nothing is too much trouble. Gemma always finds me just what I need
2023年2月20日
自発的なレビュー
FatFace - SKIPTON からの回答
Thank you so much for this review. We are pleased to hear that you are happy with your shopping experience with us. We will share your comments with our wonderful team in store -SK
Fatface stores and clothes are…
Fatface stores and clothes are fantastic. Myself and my wife have shopped at fatface for a few years now good quality clothes and accessories.
Question...Is the skipton branch closing down ?? hope not
2023年1月9日
自発的なレビュー
FatFace - SKIPTON からの回答
Hello,
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours!
Take care, KS
Very pleasant and knowledgeable staff
Very pleasant and knowledgeable staff, have good advice and support
2022年12月10日
FatFace - SKIPTON からの回答
Good afternoon, Maxine
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Skipton store.
Take care, JB
Outstanding customer service
Outstanding customer service, as ever, from the in store team in Skipton, North Yorkshire, especially Gemma. They always go above and beyond to help. This is one of the reasons I love Fat Face!
2022年12月10日
自発的なレビュー
FatFace - SKIPTON からの回答
Good Afternoon,
Thank you for your feedback regarding your trip to the Skipton store. It is so wonderful to read such lovely feedback!
All the best - KS
Successful shopping trip
Friendly,helpful,pleasant staff going the extra mile, would return again.
2022年12月6日
自発的なレビュー
FatFace - SKIPTON からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP
Placed order at Skipton store amazing…
Placed order at Skipton store amazing service from assistant she couldn't have been more helpful!
2022年11月20日
自発的なレビュー
FatFace - SKIPTON からの回答
Good afternoon, Alison
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Skipton store.
Stay safe. JB
Great customer service
Great customer service, broadsands jacket fits well. 5/10 150 lbs 29 inch waist, i bought an XS and it fit perfect. Has a nice waxed look. Warm also with a hoodie under.
2022年10月6日
FatFace - SKIPTON からの回答
Hi Jorge, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The shop had a nice atmosphere with a good variety of stock…
The shop had a nice atmosphere and was well laid out. The clothes are good quality and in styles that I like. It's unusual for me to go into Fat Face and not be able to find something that I like! One item that I wanted was out of stock in my size so the lady ordered it to be delivered to my home address. It arrived within a couple of working days.
Customer service was very good.
2022年9月30日
FatFace - SKIPTON からの回答
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The long skirt is beautiful and I am…
The long skirt is beautiful and I am very please with it.
2022年10月12日
FatFace - SKIPTON からの回答
Thank you for your review. We are thrilled to see that you are happy with your items! - RS
Great Service. Gemma crew that helped me in store were…
The staff that helped me in store were exceptionally good. Professional, friendly, knowledgeable and helpful. When buying a cardigan I mentioned I wanted a blouse too and they made a great suggestion followed by ordering the right size for me to be delivered to my home address. Great service.
2022年9月30日
自発的なレビュー
FatFace - SKIPTON からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
FatFace Skipton
I visit FatFace regularly in Skipton. The staff are always very friendly and helpful
2022年9月8日
FatFace - SKIPTON からの回答
Good afternoon, Anne
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Skipton store.
Take care, JB
A disaster happened with my dressmaker…help!
A disaster happened with my dressmaker who ruined a size 6 dress. It was really difficult to get hold of another , in fact the last one in stock! Lauren (Skipton)helped so much along with hebden bridge staff to get me a replacement dress and I couldn’t be more grateful. Thank you to you all that helped. A very happy customer. X ps sometime in august.
2022年8月8日
自発的なレビュー
FatFace - SKIPTON からの回答
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Lovely shop
Very friendly staff and a clean shop.Staff always ready to help you if you cannot find what you want
2022年8月27日
FatFace - SKIPTON からの回答
Hi Anne, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful and friendly staff
2022年8月24日
FatFace - SKIPTON からの回答
Good Morning Joy,
Thanks for your 5 star review. I am happy to hear you love shopping in our Skipton store. I am sure they look forward to your next visit! -KC
Always helpful
Always helpful, always cheerful and the usual happy shopping experience in the Skipton shop.
2022年8月20日
自発的なレビュー
FatFace - SKIPTON からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
A friendly and very positive shopping experience.
Just been into the Skipton store and I didn’t realise it was nearly closing time; however that did not bother the lovely two ladies managing the store; Sue and Gemma could not have been more helpful. These ladies clearly enjoy their job. I also got a great recommendation for a new hairdresser! So refreshing to have such a positive experience.
2022年7月7日
自発的なレビュー
FatFace - SKIPTON からの回答
Hi Amanda
Thank you for sharing your Skipton store visit. Wonderful to hear you were looked after so well. I'm sure they're looking forward to your next visit. Have a lovely weekend. MJ
A massive thank you to the staff at the…
A massive thank you to the staff at the skipton branch especially sue who went above and beyond in assisting me with my holiday wardrobe , her patience and helpfulness was just fantastic , customer service at its best
Thank you so much love all my clothes
2022年7月2日
自発的なレビュー
FatFace - SKIPTON からの回答
Hi Janice, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES
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