The staff were really friendly and even reminded me to use a blue card for discount if I had one, the autumn range was so good I couldn’t decide what I could afford, cannot wait till next pay day to g... もっと見る
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所在地
所在地を変更Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB
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レビュアーのコメントを見てみましょう
I ordered some shirts for my husband on line in 4XL tall, I was told that the order would be available on Sunday 9th August. I received an email to say they would be delayed by 1-2 days so on Tuesday... もっと見る
企業が回答しました
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... もっと見る
企業が回答しました
Went in for a look and saw a really pretty dress, I wasn't sure but then I was approached by one the assistants. She was so pleasant and helpful, I wasn't sure about sizes and length but I needn't ha... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, 英国
- 01756 798862
4.7
優良
168件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The shop had a nice atmosphere with a good variety of stock…
The shop had a nice atmosphere and was well laid out. The clothes are good quality and in styles that I like. It's unusual for me to go into Fat Face and not be able to find something that I like! One item that I wanted was out of stock in my size so the lady ordered it to be delivered to my home address. It arrived within a couple of working days.
Customer service was very good.
2022年9月30日
FatFace - SKIPTON からの回答
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The long skirt is beautiful and I am…
The long skirt is beautiful and I am very please with it.
2022年10月12日
FatFace - SKIPTON からの回答
Thank you for your review. We are thrilled to see that you are happy with your items! - RS
Great Service. Gemma crew that helped me in store were…
The staff that helped me in store were exceptionally good. Professional, friendly, knowledgeable and helpful. When buying a cardigan I mentioned I wanted a blouse too and they made a great suggestion followed by ordering the right size for me to be delivered to my home address. Great service.
2022年9月30日
自発的なレビュー
FatFace - SKIPTON からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
FatFace Skipton
I visit FatFace regularly in Skipton. The staff are always very friendly and helpful
2022年9月8日
FatFace - SKIPTON からの回答
Good afternoon, Anne
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Skipton store.
Take care, JB
A disaster happened with my dressmaker…help!
A disaster happened with my dressmaker who ruined a size 6 dress. It was really difficult to get hold of another , in fact the last one in stock! Lauren (Skipton)helped so much along with hebden bridge staff to get me a replacement dress and I couldn’t be more grateful. Thank you to you all that helped. A very happy customer. X ps sometime in august.
2022年8月8日
自発的なレビュー
FatFace - SKIPTON からの回答
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Lovely shop
Very friendly staff and a clean shop.Staff always ready to help you if you cannot find what you want
2022年8月27日
FatFace - SKIPTON からの回答
Hi Anne, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful and friendly staff
2022年8月24日
FatFace - SKIPTON からの回答
Good Morning Joy,
Thanks for your 5 star review. I am happy to hear you love shopping in our Skipton store. I am sure they look forward to your next visit! -KC
Always helpful
Always helpful, always cheerful and the usual happy shopping experience in the Skipton shop.
2022年8月20日
自発的なレビュー
FatFace - SKIPTON からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
A friendly and very positive shopping experience.
Just been into the Skipton store and I didn’t realise it was nearly closing time; however that did not bother the lovely two ladies managing the store; Sue and Gemma could not have been more helpful. These ladies clearly enjoy their job. I also got a great recommendation for a new hairdresser! So refreshing to have such a positive experience.
2022年7月7日
自発的なレビュー
FatFace - SKIPTON からの回答
Hi Amanda
Thank you for sharing your Skipton store visit. Wonderful to hear you were looked after so well. I'm sure they're looking forward to your next visit. Have a lovely weekend. MJ
A massive thank you to the staff at the…
A massive thank you to the staff at the skipton branch especially sue who went above and beyond in assisting me with my holiday wardrobe , her patience and helpfulness was just fantastic , customer service at its best
Thank you so much love all my clothes
2022年7月2日
自発的なレビュー
FatFace - SKIPTON からの回答
Hi Janice, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES
Even better with 20% off
Had my size in store for 3 items, another ordered for delivery to home, friendly helpful staff
2022年6月28日
自発的なレビュー
FatFace - SKIPTON からの回答
Good morning Chris
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Enjoyable
Although I don't like going shopping I must say Lauren was extremely helpful and honest. She chose clothes for me that I wouldn't have looked twice at. The whole shopping experience was very enjoyable. Thank you!
2022年6月15日
自発的なレビュー
FatFace - SKIPTON からの回答
Good morning!
Thank you for taking the time to leave us this 5* review about your instore shopping experience, it's great reading such positive comments about the quality and service you received at Skipton.
We look forward to you shopping with us again soon.
Take care, JB
FatFace - SKIPTON からの回答
Good Afternoon Wendy
Thank you for your 5* review.
I am so pleased to hear that your items arrived with you quickly.
I hope you have a lovely long weekend!
- EP
The staff at Skipton Fatface are super…
The staff at Skipton Fatface are super helpful and friendly. Definitely well worth a visit.
2022年2月28日
自発的なレビュー
FatFace - SKIPTON からの回答
Hi Deborah,
Thank you for your 5* review. I am pleased to hear that you had a positive experience in our Skipton store. We will pass your lovely comments onto the store. Many thanks-AB.
Staff very helpful and friendly
2022年2月25日
FatFace - SKIPTON からの回答
Hello Gillian, Thank you for leaving us this 5* review about your instore shopping experience, it's great reading such positive comments about the service you receive from our staff instore. Take care, LM
Two lovely ladies x
The two ladies that served me today were absolutely fabulous. Skipton branch-receipt say Gemma. They were helpful made me feel at ease due to my children basically turning into hurricanes. Really positive shopping experience. We love shopping locally and this is why. Thank you ladies.
2021年12月14日
自発的なレビュー
FatFace - SKIPTON からの回答
Hello Emma,
Thank you for your 5* review.
I am so pleased to hear you had a great experience shopping in our Skipton store recently. We hope you love your new items.
Have a great day!
Take care, CT
did not receive order
did not receive order. The delay was not with Hermes so please don’t blame them, it was dispatched 9 days late.
phone number doesn’t work, no option to queue just a constant engaged tone.
chat doesn’t work, said 22 minutes wait for 3 hours.
2021年12月6日
FatFace - SKIPTON からの回答
Hi Louise, I am sorry to hear that you were having trouble reaching us. Please note that we are extremely busy at the moment so our wait times are longer than usual, but you will get through if you queue. I can see that your order has now been delivered, but I do apologise for the delay with Hermes. Take care - LE
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