Bought a pair of jeans online in their sale - they said they would be delivered to store on Saturday, then on Sunday (I know they don’t have deliveries in Sundays, then 1 to 2 days after that, then wo... もっと見る
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I hate shopping and found myself needing an entire new wardrobe for my next adventure which has specific clothing requirements. I went to Fatface in Tavistock and spent THE BEST two hours trying on al... もっと見る
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Since my last review I did decide to purchase online again and no issues with collecting my order from store at all this time, Thanks guys! I just love FatFace for quality items and I am very pleas... もっと見る
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Mum and myself are regular visitors to the Tavistock Devon store, vikki the store manager, Lauren the asst manager and jazz store sales advisor are always so friendly and amenable. I recently had to... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
84 West Street, The Cornmarket, PL19 8AQ, Tavistock, Devon, 英国
- 01822 618472
4.8
優良
153件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
all went smoothly and product great
2026年9月22日
FatFace - TAVISTOCK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bought a pair of jeans online in their…
Bought a pair of jeans online in their sale - they said they would be delivered to store on Saturday, then on Sunday (I know they don’t have deliveries in Sundays, then 1 to 2 days after that, then would be delivered as ‘as expected’. Finally 2 weeks later they cancel the order saying the jeans are unavailable from the supplier and 3 days later refund my money. In the store the staff tell me they frequently sell items in a sale that they just don’t have. Waste of time and very frustrating. A shame because the clothes are pretty good quality.
2026年8月28日
自発的なレビュー
FatFace - TAVISTOCK からの回答
Thank you for taking the time to leave your review. We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
Great online ordering
Easy to order online and very happy with the express delivery to my local store and I’m always impressed with how helpful the girls are in store.
2026年8月26日
FatFace - TAVISTOCK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivery is always on the day it was promised, got no complaints about that.
The staff at Tavistock are always polite and helpful, very friendly and know the clothes with good advice
2026年8月28日
FatFace - TAVISTOCK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great online experience
Great online experience, great collection in store and great item in the sale, very pleased
2026年8月23日
FatFace - TAVISTOCK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivery to store
I had my items delivered to the Tavistock store. All very efficient - and free - which is always a bonus! Six sale items purchased with two returned to store with no bother at all.
2026年8月14日
FatFace - TAVISTOCK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff at my local Fat Face in…
The staff at my local Fat Face in Tavistock were very helpful as always.
2026年8月13日
FatFace - TAVISTOCK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Store had what I was looking for in a…
Store had what I was looking for in a variety of sizes. Lady who served me was very pleasant and professional.
2026年7月26日
FatFace - TAVISTOCK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TAVISTOCK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TAVISTOCK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely service always
Lovely service always . I love the clothes and only shop at fatface. I love the sale esp online . I order what I want send it to the shop for free then try it on in the changing rooms. If its not suitable its refunded and it goes through very quickly . Thankyou Fatface
2026年7月4日
FatFace - TAVISTOCK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good fit for chinos and shirt
Good fit for chinos and shirt. Friendly service. Easy to pick up items from shop
2026年6月30日
FatFace - TAVISTOCK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nothing was too much trouble for the…
Nothing was too much trouble for the staff at this store.
Product well made and comfortable to wear
2026年6月28日
FatFace - TAVISTOCK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
They were very helpful at the store in…
They were very helpful at the store in Tavistock and sorted my order out straight away.
2026年6月16日
FatFace - TAVISTOCK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a good experience in my local…
Always a good experience in my local fat face store! Very friendly, approachable staff. Great quality products
2026年6月7日
FatFace - TAVISTOCK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Summer clothes
Good local shop & good choice & range of clothing, items purchased is good quality, reasonably priced
2026年6月3日
FatFace - TAVISTOCK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Good customer care with a smile
2026年5月16日
FatFace - TAVISTOCK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Issey and Millie from the Tavistock…
Issey and Millie from the Tavistock store were extremely friendly and helpful!
2026年3月21日
自発的なレビュー
FatFace - TAVISTOCK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Great Customer Service
I visited fatface Tavistock the other day and I needed a pair of jeans, Issey and Vicky helped me find the right style and length. Thank you, all of the staff were lovely!
2026年3月10日
自発的なレビュー
FatFace - TAVISTOCK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Tavistock are fantastic
Tavistock are fantastic, a lovely crew always helpful professional and polite. A great store to be proud of
2026年3月8日
FatFace - TAVISTOCK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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