Bought a pair of jeans online in their sale - they said they would be delivered to store on Saturday, then on Sunday (I know they don’t have deliveries in Sundays, then 1 to 2 days after that, then wo... もっと見る
企業が回答しました

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Bought a pair of jeans online in their sale - they said they would be delivered to store on Saturday, then on Sunday (I know they don’t have deliveries in Sundays, then 1 to 2 days after that, then wo... もっと見る
企業が回答しました
I hate shopping and found myself needing an entire new wardrobe for my next adventure which has specific clothing requirements. I went to Fatface in Tavistock and spent THE BEST two hours trying on al... もっと見る
企業が回答しました
Since my last review I did decide to purchase online again and no issues with collecting my order from store at all this time, Thanks guys! I just love FatFace for quality items and I am very pleas... もっと見る
企業が回答しました
Mum and myself are regular visitors to the Tavistock Devon store, vikki the store manager, Lauren the asst manager and jazz store sales advisor are always so friendly and amenable. I recently had to... もっと見る
企業が回答しました
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
84 West Street, The Cornmarket, PL19 8AQ, Tavistock, Devon, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very easy in store returns from an online order. No fuss, just an easy, straightforward transaction.
Staff ALWAYS so friendly, calm and helpful.

FatFace - TAVISTOCK からの回答
Vicky at Fatface in Tavistock was the best help today whilst shopping for an interview outfit. She was more than willing to help me find an outfit and even helped me find shoes to match. Thank you Vicky, you were so helpful!

FatFace - TAVISTOCK からの回答
Helpful friendly staff.
Affordable, soft colours,practical clothes that are made well with comfortable natural fabric.
A good high street brand that has a wide choice to suit many age groups.

FatFace - TAVISTOCK からの回答
What a lovely experience in FatFace in Tavistock. Particular thanks to Jazz and Tegan who were so welcoming and helpful. I’ll be back!

FatFace - TAVISTOCK からの回答
OMG was treated like a queen in the shop by a lady called Vicky, she was outstanding and was very complimentary on me when I was trying things on and nothing was too much trouble.
She went way and beyond and would recommend this store to anyone visiting the area.

FatFace - TAVISTOCK からの回答
Very easy to order on line and staff at the Tavistock branch we’re very helpful as well as cheerful.

FatFace - TAVISTOCK からの回答
Mum and myself are regular visitors to the Tavistock Devon store, vikki the store manager, Lauren the asst manager and jazz store sales advisor are always so friendly and amenable. I recently had to return a hoodie due to a fault and Vikki was so helpful, on the day I returned the item Lauren and Jazz served me and couldn't be kinder and helpful. Also my small dog is welcome in the store and the girls are so friendly.
We visit once maybe twice a week, and the go above and beyond.

FatFace - TAVISTOCK からの回答
Yesterday I ordered a cardigan online to arrive in a few days time to collect from shop. Then I happened today to be in the shop and see the same cardigan in there. Vicky and Lauren were helpful and kind in helping me cancel the online order so that I could buy the cardigan today and at the online price.

FatFace - TAVISTOCK からの回答
I ordered 2 items which were good quality and packaged well. I collected them from my local store which doesn’t usually carry all the lengths in trousers/ jeans. The delivery was prompt and the service in store very friendly as always!

FatFace - TAVISTOCK からの回答
Excellent service from both Barnstaple & Tavistock shops .
Both were helpful & Issy & Tegar made our experience fun for my husband, not a great shopper. So thank you Tavistock.

FatFace - TAVISTOCK からの回答
My daughter in law bought me an e gift card for my birthday in August 2924 with a two year life. Tried to buy some socks over the weekend not at my local store and e gift card could not been used as their system had changed with new ownership in September 2024. They tried to sort it without success !! Back the next day to my local FatFace store in Tavistock where Hannah and the manager sorted it out in double quick time and even transferred the outstanding balance to a ‘normal’ gift card. What brilliant service- thank you Tavistock!! HOWEVER I do have concerns over the company not honouring the original e gift card, and wonder how many other recipients of those cards have just given up trying to spend them - worrying

FatFace - TAVISTOCK からの回答
Visited the store this morning as saw a top I liked online. I was met with a friendly welcome and the assistant helped me to find the top I wanted. What’s better is I was able to take my dog with me - it’s his fav store too!

FatFace - TAVISTOCK からの回答
Popped in on Friday to try on a skirt i'd seen and although it wasn't right, the lady called Jazz was so helpful and got me other things to try instead. I came away with a beautiful dress. She was so patient and kind it made all the difference! A different lady served me at the till and was also lovely and cheerful.

FatFace - TAVISTOCK からの回答
The staff at Tavistock FF were very helpful and friendly. I needed to return an item and pick up an order. Nothing was too much trouble and I left the store with a laugh and a smile on my face. Thank you!

FatFace - TAVISTOCK からの回答
Fatface in Tavistock never fails to impress! The staff are so friendly and helpful, and the range of stock is well presented. Jazz has served me on numerous occasions, always with a smile. I leave the store feeling uplifted!

FatFace - TAVISTOCK からの回答
I am a frequent shopper in Tavistock’s Fat Face and am always thoroughly impressed with the quality of service. Issey in particular is always so lovely and friendly, ready to help with any questions or concerns. Thoroughly recommend.

FatFace - TAVISTOCK からの回答
Issey was absolutely amazing, I borrowed her eyes! - not literally, but as I'm colour blind she helped me with choosing the correct colours that matched for my Christmas gifts - thank you for your help Issey!

FatFace - TAVISTOCK からの回答
Staff were friendly and helpful, store was quite busy but still didn't have to wait long to be served. Assistant scanned barcode and came straight back with my order. Many thanks.

FatFace - TAVISTOCK からの回答
I saw a jumper on line, popped into the store in Tavistock and was served by Nicky F. She took me directly to the jumper I discribed and showed me the colour options and discussed sizing. Tried jumper on and it was perfect so I treated myself! Chatted to 2 others young ladies in the store. All very pleasant, chatty and helpful. See you all again soon for some Christmas shopping. Paula

FatFace - TAVISTOCK からの回答
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