Bought a pair of jeans online in their sale - they said they would be delivered to store on Saturday, then on Sunday (I know they don’t have deliveries in Sundays, then 1 to 2 days after that, then wo... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I hate shopping and found myself needing an entire new wardrobe for my next adventure which has specific clothing requirements. I went to Fatface in Tavistock and spent THE BEST two hours trying on al... もっと見る
企業が回答しました
Since my last review I did decide to purchase online again and no issues with collecting my order from store at all this time, Thanks guys! I just love FatFace for quality items and I am very pleas... もっと見る
企業が回答しました
Mum and myself are regular visitors to the Tavistock Devon store, vikki the store manager, Lauren the asst manager and jazz store sales advisor are always so friendly and amenable. I recently had to... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
84 West Street, The Cornmarket, PL19 8AQ, Tavistock, Devon, 英国
- 01822 618472
4.8
優良
153件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
What lovely staff
We visited with our dog. Issey was serving us and was really helpful. She assisted us and ordered items for delivery. Very polite and served us with a smile. A colleague of hers then came through having seen the dog on CCTV. She clearly loves dogs and gave her a dog treat. It was so lovely to have two very pleasant staff look after us whilst we were there.
2024年12月4日
自発的なレビュー
FatFace - TAVISTOCK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The perfect team
I popped in today to see if I could find a dress for a work do Christmas party and after some encouragement and help from Vicky I found a beautiful dress that I feel really good in. It's not something I would have chosen for myself but once again Vicky gave me the confidence to try it on and I'm so glad I did! She is always incredibly kind, supportive and beyond helpful.
Also I have to mention Jas, she helped me to believe the dress was perfect for me and is always so friendly, smiley and helpful.
Sadly I didn't get to see Lauren today but I also have to mention how lovely and kind she is every time I shop.
We are so lucky in Tavistock to have such an amazing team in store, everyone is also so so kind and they go above and beyond for me every time.
Thank you lovely bunch:)
2024年11月20日
自発的なレビュー
FatFace - TAVISTOCK からの回答
Hello Alice,
Thank you so much for taking the time to leave your review.
I am so pleased to hear of your positive experience in our Tavistock store and our team were able to find you the perfect party dress! We hope you love wearing it!
We look forward to welcoming you back soon!
Take care,
CT
Item arrived at my local shop as…
Item arrived at my local shop as stated. Very pleased with the quality.
2024年11月7日
FatFace - TAVISTOCK からの回答
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always lovely items and delivered free…
Always lovely items and delivered free to my local shop
2024年8月20日
FatFace - TAVISTOCK からの回答
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service though the returns…
Excellent service though the returns process in store was very slow!
2024年8月14日
FatFace - TAVISTOCK からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - TAVISTOCK からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - TAVISTOCK からの回答
Hi Nick
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - TAVISTOCK からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always Love Fat Face
Love Fat Face, sizes always true, never had a bad experience with staff and clothes good value. Quality generally very good and always comfortable. Good experience wether in store or online.
2024年6月9日
FatFace - TAVISTOCK からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to read your positive feedback!
We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -LA
FatFace - TAVISTOCK からの回答
Good afternoon, Jo.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Tavistock store.
Take care, JB
Saw skirt in shop but no short length.
Saw skirt in shop but no short length.
Staff suggested website and gave me ordering code and product details, very helpful.
Looked on line, found item and placed order.
Delivery was prompt.
Overall very impressed with the service provided.
2024年6月3日
FatFace - TAVISTOCK からの回答
Hello Rose,
Thank you for sharing your recent experience in our Tavistock store with us.
Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
A very specific new wardrobe.
I hate shopping and found myself needing an entire new wardrobe for my next adventure which has specific clothing requirements. I went to Fatface in Tavistock and spent THE BEST two hours trying on almost everything in the shop. Vicky, Harry and Jazz were so helpful - putting outfits together, making suggestions, checking for more things out back, ordering long length trousers and generally just being so very lovely. We all laughed so hard and I came away feeling like a million dollars with all the clothes I needed. Honestly the best afternoon shopping I’ve ever had. Thankyou.
2024年5月29日
自発的なレビュー
FatFace - TAVISTOCK からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you had such a great experience during your recent visit to our Tavistock store and that you found Vicky, Harry and Jazz to be so helpful and friendly during your visit. Please be assured that your lovely comments will be passed on to the team and I hope you continue to enjoy your experiences with us.
All the best, MM
Pricey but good quality. (Sales bargains)
Just bought sandals in a sales online, got them delivered to my local Fat Face shot to avoid the delivery. Had a look around, the prices are on the high side even though the quality is good. You can get some great deals with the sale items. I order 2 sizes as I had not had foot wear from FF before and needed to return one. To complicate matters I paid with a online gift card. But it went very smoothly and the staff in the store were very helpful and friendly
2024年5月17日
FatFace - TAVISTOCK からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent customer service
Fast and efficient service. Excellent standard of customer service in Tavistock store.
2024年5月12日
FatFace - TAVISTOCK からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
Bought a beautiful dress in the…
Bought a beautiful dress in the Tavistock Fatface. I was served by Daisy who was nothing but helpful and super friendly. I really enjoyed my experience
2024年5月15日
自発的なレビュー
FatFace - TAVISTOCK からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are happy to hear you had a great experience instore! We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -GM
FatFace - TAVISTOCK からの回答
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Quality clothing…
Both the trousers I bought were just great. They are soft and comfortable and a perfect fit. I really love the quality of Fatface. Everything washes so well and carries on looking lovely for a very long time.
2024年4月25日
FatFace - TAVISTOCK からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Helpful and friendly staff
Always a pleasure shopping in my local branch in Tavistock, the staff are always friendly, knowledgeable of products, helpful and very patient 😀
2024年4月8日
FatFace - TAVISTOCK からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - TAVISTOCK からの回答
Good afternoon, Ade.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Tavistock store.
Take care, JB
Efficient and helpful.
2024年3月24日
FatFace - TAVISTOCK からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to read your positive comments. I hope you love your purchases!
Take care.- GM
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。