Delivery efficient.Had to change jumper for different size,at Tenterden .Very helpful young lady .Big thank you
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Everything fits well-(unlike some retailers)- so I am never disappointed with my buys. Great sale prices too- and it's so easy to do 'no quibble' returns -for when I've ordered multiple sizes on line.... もっと見る
企業が回答しました
I love Fat Face clothes - they are just ‘me’ and are my go to brand. Sadly, staff in store at our local branch need to practice saying “please” and “thank you” but I am trying not to let that put me o... もっと見る
企業が回答しました
Selected click and collect as postage was still applicable even though I spent £63, part of my order was ready to collect. I was told that the store would not be able to hold this part of my order unt... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
8 High Street, TN30 6AP, Tenterden, Kent, 英国
- 01580 764396
4.7
優良
88件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivery efficient.Had to change jumper…
Delivery efficient.Had to change jumper for different size,at Tenterden .Very helpful young lady .Big thank you
2026年9月7日
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
From placing my to receiving items was…
From placing my to receiving items was quick and efficient.Friendly staff when collecting my item
2026年8月22日
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Click and collect not able to collected at the same time and too much plastic!
Selected click and collect as postage was still applicable even though I spent £63, part of my order was ready to collect. I was told that the store would not be able to hold this part of my order until it was all ready to collect. I am still waiting for 4 items, which are in two different packages to be delivered to store. I am going to have to potentially do another two trips to collect the remainder of my order when it comes in. This is ridiculous for a pair/pairs of socks. I ordered click and collect to make it easier and to incorporate a trip out, I am now going to be spending more than the delivery costs in petrol and parking due to my order not being delivered to store or being able to be held.Also I was horrified to see how much plastic packaging there was. My one order has some far come in 3 outer bags and every pair of socks ordered (ordered multiple) is in an individual plastic bag. In today’s world with our knowledge of environmental impact there has surely got to be a better way for a big company like FatFace to package items, no plastic, biodegradable bags or paper. They are also supposedly only recyclable in store, realistically how many people are going to save their packaging and return to store?
2026年8月13日
FatFace - TENTERDEN 2 からの回答
Thank you for taking the time to leave your review.
Please note that as mentioned on all of our packaging - our bags are made from recycled plastics, and are 100% recycleable themselves too.
Thank you -LE
Really friendly & helpful staff
Really friendly & helpful staff! clean & tidy shop, will pop in again soon! 👍
2026年8月11日
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very easy to order and very easy to…
Very easy to order and very easy to return to shop, especially as it's free. This is how service should be.
2026年7月19日
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reliable company.
I always have a very positive experience with FatFace. Parcels always arrive promptly and returns dealt with quickly.
2026年7月3日
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Gorgeous Jumper
Gorgeous, warm, cosy jumper, almost wish it was winter so I can wear it now 🤣
2026年5月16日
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent quality jacket at a good price
2026年2月10日
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I managed to find some good items in…
I managed to find some good items in the sale for my husband inhis size 22xl
2026年4月26日
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered items to go to store
Ordered items to go to store
Received information that items were at the tenterden branch to pick up
Staff very friendly and helpful
2026年3月31日
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Smooth efficient service throughout the process.
We were notified by email when the item was on its way to the store and when it was ready for collection.
All most useful.
2026年2月8日
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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