Delivery efficient.Had to change jumper for different size,at Tenterden .Very helpful young lady .Big thank you
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Everything fits well-(unlike some retailers)- so I am never disappointed with my buys. Great sale prices too- and it's so easy to do 'no quibble' returns -for when I've ordered multiple sizes on line.... もっと見る
企業が回答しました
I love Fat Face clothes - they are just ‘me’ and are my go to brand. Sadly, staff in store at our local branch need to practice saying “please” and “thank you” but I am trying not to let that put me o... もっと見る
企業が回答しました
Selected click and collect as postage was still applicable even though I spent £63, part of my order was ready to collect. I was told that the store would not be able to hold this part of my order unt... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
8 High Street, TN30 6AP, Tenterden, Kent, 英国
- 01580 764396
4.7
優良
88件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy to order online and pick up in…
Easy to order online and pick up in local store - I always manage to pick up a little something extra! People friendly and helpful, and they remember me when I come in. Love ❤️
2025年12月19日
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful & friendly in store staff in…
Helpful & friendly in store staff in Tenterden. Easy ordering on line of items not in stock.
2025年12月12日
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace please stock petite sizes in store.
I ordered a dress online and it arrived in my local store which saves me paying for postage and helps the environment!
I usually wait for an offer on the dresses as they can be expensive, but I had an event I wanted to wear the dress to so I paid full price. The dress is brown multiprint and has an elasticated waist. The fit was good, except the length. Even though I ordered it in a petite it was still a bit long for me. Talking of petite sizes, FatFace can you please be more inclusive and stock petite sizes in stores to save short people having to order our size?
2025年10月23日
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality clothes and customer care.
Good quality clothes, easy to use website. The girls in the Tenterden branch where I pick up my orders from are friendly and helpful.
2025年8月18日
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beautifully Made Clothes
I've only recently discovered FatFace and I love them. Well made, true to size, great sales too. Marvellous!
2025年9月8日
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff in my local store( tenterden)…
The staff in my local store( tenterden) Sam is so helpful always smiling. Nothing is to much trouble.
2025年8月11日
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great selection of clothing in the…
Great selection of clothing in the store and online, good quality and perfect fit.
2025年7月2日
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and arrived in store even…
Easy to order and arrived in store even sooner than expected.
2025年6月30日
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Had an amazing experience at Fat Face…
Had an amazing experience at Fat Face in Tenterden, the staff were so friendly and very helpful.
They helped me with my shopping, especially a lady called Chloe.
She went out of her way to help me.
I’ll be coming back, thank you so much.
2024年12月28日
自発的なレビュー
FatFace - TENTERDEN 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful staff excellent service. Prompt delivery. Very happy
Excellent customer service. Very kind and helpful staff 10/10
2024年10月14日
FatFace - TENTERDEN 2 からの回答
Hello Rita
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - TENTERDEN 2 からの回答
Hello Caroline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant staff all really pleasant and…
Brilliant staff all really pleasant and go out of their way to help me find what I'm looking for if not in shop they will order for me. Have shopped in Tenterden store for years items for my twin grandsons and myself. Lovely shop lovely staff x
2024年6月26日
FatFace - TENTERDEN 2 からの回答
Good afternoon, Milly.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Tenterden store.
Take care, JB
Simple process from start to finish
I'm at the wrong age group for technology lol. But even I was able to place the order without any problems which must mean it's straight forward. Brilliant that I was able to pick up locally. Staff were lovely and friendly and made me welcome when I picked up the parcel. Great experience, will definitely do it again
2024年5月3日
FatFace - TENTERDEN 2 からの回答
Good morning,
Thank you for your 5* review. I am pleased to hear that you had a positive online shopping experience and in our store. Many thanks-AB.
Ordered on line
Ordered on line. Walked to shop and collected. Staff friendly and received my order quickly.
2024年5月12日
FatFace - TENTERDEN 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good quality clothes
2024年4月29日
FatFace - TENTERDEN 2 からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so happy that you are pleased with the quality of our clothing. I hope you continue to enjoy our products as much as we do.
Take care, MM
My favourite place for clothes!
My favourite place for clothes!
The one shop in the high street I always head to and
always lovely staff who are so helpful.
Great to browse their website too and difficult to resist buying!
2024年4月29日
FatFace - TENTERDEN 2 からの回答
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Tenterden store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。