Delivery efficient.Had to change jumper for different size,at Tenterden .Very helpful young lady .Big thank you
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Everything fits well-(unlike some retailers)- so I am never disappointed with my buys. Great sale prices too- and it's so easy to do 'no quibble' returns -for when I've ordered multiple sizes on line.... もっと見る
企業が回答しました
I love Fat Face clothes - they are just ‘me’ and are my go to brand. Sadly, staff in store at our local branch need to practice saying “please” and “thank you” but I am trying not to let that put me o... もっと見る
企業が回答しました
Selected click and collect as postage was still applicable even though I spent £63, part of my order was ready to collect. I was told that the store would not be able to hold this part of my order unt... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
8 High Street, TN30 6AP, Tenterden, Kent, 英国
- 01580 764396
4.7
優良
88件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - TENTERDEN 2 からの回答
Hi Veerle, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always a pleasure to shop with fat facev
2022年11月9日
FatFace - TENTERDEN 2 からの回答
Good morning Julia
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Tenterden FatFace employee gets my vote!
I have been searching for a suitable summer "straw" bag for the summer and in particular for our late summer wedding anniversary holiday near Nice this September. It had to be three things
1. Copious but not cumbersome
2. Must have a zip fastener for security but still look casual
3. Value for money
FatFace had the very bag to match my needs. I telephoned the Tenterton store as our local Tunbridge Wells FatFace store were out of stock. The male sales assistant could not have been more helpful. He searched nearer stores for me to find this bag and searched physically in his shop (in case the computer had not updated since the last sale).
In the end to ensure I receive this he suggested I buy the bag on line and that it would be free and speedy delivery.
I thanked him. You are lucky to employ him and I wish I could remember his name.
2022年8月31日
FatFace - TENTERDEN 2 からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, KC
Sent promptly
Sent promptly. Items well made and item that didn't suit was returned without hassle and refunded quickly.
2022年5月23日
FatFace - TENTERDEN 2 からの回答
Hello Alison,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, LA
New spring dress with freebies!
I bought a new spring dress from the Tenterden store. The staff were very helpful and the experience was a good one. I was even offered some free coffee bags at the till!
2022年3月31日
FatFace - TENTERDEN 2 からの回答
Good afternoon Lindsey
Thank you so much for your kind words, let us know what we can improve on for next time to get 5* from you :)
Have a lovely day-DW
Perfect Prompt delivery item Exactly as…
Prompt delivery item Exactly as advertised very pleased. Thank you
2022年3月12日
FatFace - TENTERDEN 2 からの回答
Hi Teresa
Great to hear that your order arrived swiftly and your parka fits the bill. Thank you for your feedback and enjoy your day. MJ
FatFace - TENTERDEN 2 からの回答
Hi Toni,
Thank you for taking the time to leave us your review, great to hear you received such goods service. Have a great rest of the day, LM
Outstanding sales team
Outstanding sales team
The sales team are always extremely helpful, cheerful and engaging.
2022年2月14日
FatFace - TENTERDEN 2 からの回答
Tenterden will be delighted to read your lovely comments thankyou for taking the time to leave us a 5 star review CP
Expert guidance
Needing some kit for pilates, I wandered into the Tenterden store and was immediately made to feel welcome. An assistant advised me on the size I needed and gave me the details I needed to buy it online because it was not available in the store, which I did and I’m delighted. I was very impressed by I the help he gave me despite the fact that he did not himself get any credit for effecting the sale. The product is beautifully made and stlish.
2021年11月27日
FatFace - TENTERDEN 2 からの回答
Thank you for your 5* review on your visit to the Tenterden store, we are really pleased to hear that you are happy with your purchase.
We will make sure that your comments are passed on to the store :)
LE
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