Many thanks to Christina at Fatface Watford branch who was so helpful and friendly when I was looking for a lightweight dress. She pointed out a few suitable dresses including the lovely dress I went... もっと見る
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I ordered at a shop. The size I needed was not in stock, so I paid up front and they notified me when the item was available to collect from the store. Staff very helpful. I prefer to shop in store... もっと見る
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The fabric is wonderful. The cut is so flattering. The package arrived so quickly within 2 days. Everything about fatface and the service is really a delight from customer service in the shops or onli... もっと見る
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Friendly and extremely helpful staff ( Saf and Cristina) Watford branch. An item I wanted wasn't in stock, but I was quickly assisted in ordering in store with free delivery to my home address A*. Gr... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 4 Intu Watford Shopping Centre, WD17 2TB, Watford, Hertfordshire, 英国
- 01923 803527
4.7
優良
172件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Really helpful staff
Really helpful staff. Helped match colours
Saf and team were great. A real pleasure to shop here
2024年3月17日
自発的なレビュー
FatFace - WATFORD からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Helpful & friendly service!
Really great customer service - had some returns to process & wanted to purchase a top from the new collection. Andrew double-checked the store if it was in store yet, sadly not but sorted out a home delivery of the item instead for me.
2024年3月10日
自発的なレビュー
FatFace - WATFORD からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you had such a great visit to our Watford store and that you found the crew to be so helpful. I will be sure to pass on your lovely comments to Andrew and the team.
All the best, MM
The dreaded jeans buying made easy …
I needed new jeans which I dread buying as there are so many different styles and sizes vary so much. I decided that my favourite store Fatface would be the place to go. A member of staff, Caroline, was so helpful and helped me with style and sizes. She told me about the amazingly comfortable flared jeans and when I tried them on they fitted like a dream. Caroline’s advice was invaluable and she is a real asset to Fatface with her cheerful and welcoming manner. I really appreciated it. In fact, her advice and help was so useful I bought two pairs of jeans! Thank you so much as my shopping experience turned out to be stress free and we had a good laugh!
2024年3月5日
自発的なレビュー
FatFace - WATFORD からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - WATFORD からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear your feedback regarding service in our Watford store. We look forward to welcoming you back soon.
Take care. -GM
Great service
Great service, very happy with the product. Our assistant Cristina was excellent. She organized drawing for our grandchildren and helped us choose a gift for our son in law. All with a warm smile. Lovely lady.
2024年2月19日
自発的なレビュー
FatFace - WATFORD からの回答
Hello Petula
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfect and very beautiful colours in…
Perfect and very beautiful colours in your shop ! 😁😁😁
2024年2月16日
自発的なレビュー
FatFace - WATFORD からの回答
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you enjoyed your experience in one of our stores!
We look forward to welcoming you back soon. Take care, LC.
Excellant seevice from Cristina &…
Excellant seevice from Cristina & Safina at watford store.. they helped us in our shopping and very helpful thanks a lot
2024年2月9日
自発的なレビュー
FatFace - WATFORD からの回答
Good Morning Dinesh,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Watford Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Love Fatface
Love Fatface. Always great experience in store face to face with friendly helpful staff. It is great that we have a local boutique in town and I love popping in when I am in the area, usually once a week. I like to keep an eye on the new arrivals which are always fantastically displayed and tempting to purchase. All the staff are happy to help and extremely approachable without being over bearing. May we always have our Fat face boutique in Watford - thank you.
2024年1月1日
FatFace - WATFORD からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I just bought a nice dress which I was…
I just bought a nice dress which I was not sure about the size and if the colours would suit me but lovely Cristina helped me decide, very helpful and polite made my choice really easy.
Store was very clean, well organised very easy to look around and the sale items displayed beautifully in size order.
Definitely going back soon!
2024年1月8日
自発的なレビュー
FatFace - WATFORD からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Friendly and respectful service
Sales person was very friendly, patient and respectful
Store was well laid out.
Not always clears what's on sale and what isn't but that's ok as the lady was happy to check.
Fatface is my favourite clothing brand. Buy stuff even if I don't need it!
Good quality clothing that wears well.
2023年12月23日
FatFace - WATFORD からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Happy festive staff
Item on time the staff at Watford are ever so nice and happy to be In work.
2023年12月13日
FatFace - WATFORD からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Always helpful
I was looking for a bag that I had seen online but was out of stock. I had previously seen it in the Watford branch but couldn’t find it anywhere in store either.
Caroline managed to find one from the stock room for me. Caroline and all the staff at Watford are always helpful, friendly and polite and make shopping a much more pleasant experience, thank you!
2023年12月6日
自発的なレビュー
FatFace - WATFORD からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I ordered online for delivery to a…
I ordered online for delivery to a store. I was kept up to date by email. Staff were friendly and helpful when I went to collect the order
2023年11月27日
FatFace - WATFORD からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff are very helpful and friendly
Staff are very helpful and friendly. The style suits me, nice fit with easy movement.
2023年11月27日
FatFace - WATFORD からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
People at the store were really helpful
People at the store were really helpful
Lovely dresses, with pockets!
2023年11月19日
FatFace - WATFORD からの回答
Good afternoon, Katherine.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Watford store.
Take care, JB
Ordered online
Ordered online, and collected in store. Staff were really welcoming, friendly, and helpful (Watford store), and returns process was very easy.
2023年11月15日
FatFace - WATFORD からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - WATFORD からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Delivery is alway very prompt -usually…
Delivery is alway very prompt -usually within a couple of days. Returns are easy, staff in the shops always friendly and helpful.
2023年10月23日
FatFace - WATFORD からの回答
Hello Christine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Once again Cristina and Lauren at the Watford Store have come up trumps!
Once again, Cristina and Lauren at the Watford Store have come up trumps. They know exactly what I am looking for when I go in. They go straight to the items on the shop floor or even to their backstock for extra items, which they think I may like too. I shopped for my other son on this particular trip and came away with a bag of birthday presents for and as a very happy customer. Thank you!!
2023年11月3日
自発的なレビュー
FatFace - WATFORD からの回答
Hi Margaret
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely service when collecting
Lovely service when collecting, bought more things in shop- will buy more in store in future.
2023年10月18日
FatFace - WATFORD からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
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