Many thanks to Christina at Fatface Watford branch who was so helpful and friendly when I was looking for a lightweight dress. She pointed out a few suitable dresses including the lovely dress I went... もっと見る
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I ordered at a shop. The size I needed was not in stock, so I paid up front and they notified me when the item was available to collect from the store. Staff very helpful. I prefer to shop in store... もっと見る
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The fabric is wonderful. The cut is so flattering. The package arrived so quickly within 2 days. Everything about fatface and the service is really a delight from customer service in the shops or onli... もっと見る
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Friendly and extremely helpful staff ( Saf and Cristina) Watford branch. An item I wanted wasn't in stock, but I was quickly assisted in ordering in store with free delivery to my home address A*. Gr... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 4 Intu Watford Shopping Centre, WD17 2TB, Watford, Hertfordshire, 英国
- 01923 803527
4.7
優良
172件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great staff and quality clothes
Great friendly and helpfull staff and quality stylish clothes
2023年10月16日
FatFace - WATFORD からの回答
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
FatFace - WATFORD からの回答
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
FatFace - WATFORD からの回答
Good afternoon, Jane
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Watford store.
Take care, JB
Friendly service in Watford
Friendly service in Watford
I picked up my jacket ordered on line, quick and easy to do and the service was excellent, friendly and personal. And the jacket is lovely too - it's just too warm to wear it at the moment.
2023年9月3日
FatFace - WATFORD からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Friendly
Friendly, welcoming and down to earth staff. Very helpful.
Very good experience.
Thank you ☺️
2023年8月25日
FatFace - WATFORD からの回答
Good afternoon, Elzbieta
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Watford store.
Take care, JB
Stalk in the shop were excellent
2023年8月21日
FatFace - WATFORD からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
I love Fatface for its good quality
I love Fatface for its good quality. The friendly staff in the Watford store were so helpful. One thing though is to bring back the children's section.
2023年8月15日
FatFace - WATFORD からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
FatFace - WATFORD からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
FatFace - WATFORD からの回答
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Poor chaotic service
Ordered three items for my daughters on first day of sale. Chased order after 6 days and advised to wait. After 9 days finally received email to say arrived but when visited store was given a different order. I did inform staff the wrong number was on package but not interested and said I should wait for goods. I rang Customer Service who rang store but were unable to find original package. I was offered a refund but I wanted my goods!
2023年8月7日
FatFace - WATFORD からの回答
Good Morning Cathy,
Thank you for your review. I am so sorry for the disappointment caused by this. I believe it was myself who spoke on the phone with you. I am so sorry that we were unable to locate the original parcel. Please be assured that your feedback will be used to help us improve customer service going forward. Have a lovely weekend - KS
FatFace - WATFORD からの回答
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Watford staff- Amazing!
2023年7月23日
FatFace - WATFORD からの回答
Thank you for your 5* review regarding your recent visit to our Watford store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Ordered product online and picked up at…
Ordered product online and picked up at local store
Easy and very efficient service and friendly staff in store.
2023年5月4日
FatFace - WATFORD からの回答
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Nice friendly staff Well presented store
2023年4月28日
FatFace - WATFORD からの回答
Hi Jane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Items were quick
Items were quick, in fairly environmentally friendly packaging and fit me well
2023年5月1日
FatFace - WATFORD からの回答
Hi Lewis
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - WATFORD からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
FatFace - WATFORD からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
A lovely and different selection of…
A lovely and different selection of clothes. Not the usual run of the mill stuff one finds in a lot of shops. Excellent
2023年4月23日
FatFace - WATFORD からの回答
Hi Mary,
Thank you for your review!
I'm really happy that you are enjoying our clothing selection. We hope you continue to find FatFace items that you love.
Have an amazing day!
JH
FatFace - WATFORD からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Watford Branch
Just wanted to say how fabulous are your sales assistants in the watford branch. Helped me locate exactly what I wanted and I even bought a gorgeous belt which I didn’t plan on getting.
Such a pleasure to have someone serving you. Thank you to the lovely ladies at the watford branch.
2023年3月24日
自発的なレビュー
FatFace - WATFORD からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
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