They're the only shop in Whiteley that offer customer service. They say hello, they ask if you need help then...get this as it'll blow your mind- they find your size, go upstairs to see if they're def... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I collected an online order at your Whiteley store where I found the staff were efficient, helpful & friendly There was a good selection of stock in-store, I bought a nice top, (lovely soft cotton)... もっと見る
企業が回答しました
Excellent Clothes shame about online ordering when requiring a delivery to a local store. Twice on 2 orders weeks apart I've had an issue with delivery to my local store. One order took three weeks a... もっと見る
企業が回答しました
Lovely clothes, found a really nice jumpsuit ordered it in petite online which fitted beautifully
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit E5 Whiteley Village Shopping Centre, PO15 7PD, Whiteley, Hampshire, 英国
- 01489 557170
4.8
優良
184件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really great customer service
Really great customer service. Product arrived quickly for collection.
2026年5月30日
FatFace - WHITELEY からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Good service and comfortable clothing
Easy to order, available and true to size. Pick up from store problem free
2026年5月30日
FatFace - WHITELEY からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Lovely clothes
Lovely clothes, found a really nice jumpsuit ordered it in petite online which fitted beautifully
2026年5月22日
FatFace - WHITELEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love FatFace clothing
Love FatFace clothing, got a fab top in the sale, lovely quality as ever!
2026年5月12日
FatFace - WHITELEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - WHITELEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - WHITELEY からの回答
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
The staff in whiteley store are very…
The staff in whiteley store are very friendly and helpful
2026年5月13日
FatFace - WHITELEY からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Better customer service than Mark's and Spencers
They're the only shop in Whiteley that offer customer service. They say hello, they ask if you need help then...get this as it'll blow your mind- they find your size, go upstairs to see if they're definitely out of that particular stock, they remind you to use your loyalty card, then they tell you how much the total is and thank you for shopping there. It's almost like a shop should be. Madness I tell you
2026年5月1日
FatFace - WHITELEY からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Staff were great
Staff were great, helped me decide on the right size and reordered when they didn’t have my size in stock.
2026年5月6日
FatFace - WHITELEY からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Easy to order on line and clear…
Easy to order on line and clear communication around delivery .
The jacket is great, light weight and great for this time of year. Very pleased with it and even better at a sale price.
2026年4月25日
FatFace - WHITELEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always good
Sizes consistent Ethical product sourcing /manufacture.
Friendly ,efficient staff .Clean, tidy store. Easy parking. Click and collect ,speedy delivery.
2026年4月8日
FatFace - WHITELEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy order and good communication
Easy order and good communication. Always found Fatface products good quality.
2026年4月1日
FatFace - WHITELEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent experience
Easy website to negotiate. Click and collect to choice of shops and refunds available in store. Couldn't get online in store to retrieve my order details but the friendly and efficient assistant just looked it up on system with no issues.
2026年2月16日
FatFace - WHITELEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Well made and true to size
2026年1月26日
FatFace - WHITELEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
It was easy to order online
It was easy to order online. My goods arrived early into the store and I was informed via email. The assistant in the store at Whiteley was welcoming and friendly and dealt with me quickly. The product is extremely good quality.
2026年1月10日
FatFace - WHITELEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly & helpful staff
Friendly & helpful staff. My order was collected very easily indeed. Thank
You.
2026年1月10日
FatFace - WHITELEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick and easy online purchase
Quick and easy online purchase. Lovely, good quality jumper bought in the sales. Quick and easy collection as well, from the store.
2026年1月7日
FatFace - WHITELEY からの回答
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
FatFace - WHITELEY からの回答
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
FatFace - WHITELEY からの回答
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Excellent service
2026年1月6日
FatFace - WHITELEY からの回答
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
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