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FatFace - WIMBORNE レビュー 154

TrustScore 5段階評価の5

4.8

17 The Square, BH21 1JA Wimborne�Minster, Dorset, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Always efficient. I order and pay online and collect from my local store. The people in the shop are friendly and efficient. The goods are always good quality. I can't resist the socks.

企業が回答しました

5つ星のうち5の評価

Everyone needs a Dionne when they are looking for an outfit. Just had a personal shopping experience with her at the Wimborne branch and she is amazing. I live in jeans and jumpers, she managed to coa... もっと見る

企業が回答しました

5つ星のうち2の評価

Shocking service. Ordered a coat as didn’t have my size, woman on till wasn’t sure if she had ordered it or not but I had to pay then wait and see if it arrived, it did not went back to store to be t... もっと見る

企業が回答しました

5つ星のうち5の評価

I ordered a Sussex jacket on line to be delivered to my local Fat Face. It was delivered before the estimated time of a week and I had a couple of emails keeping me informed. I picked it up from the s... もっと見る

企業が回答しました


企業情報

  1. 衣料品店
  2. ファッション アクセサリー店
  3. 紳士衣料店
  4. 婦人服店

当該企業による記述

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


連絡先

  • 17 The Square, BH21 1JA, Wimborne�Minster, Dorset, 英国

  • 01202 856248

4.8

優良

TrustScore 5段階評価の5

154件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

All-round great service

In-store staff are always friendly and attentive, email updates about your order are always sent promptly, and delivery is quick and easy! Clothing wears well, is comfortable, and looks great!

2023年3月23日
FatFace - WIMBORNE ロゴ

FatFace - WIMBORNE からの回答

Hello Tom, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

5つ星のうち2の評価

Shocking service

Shocking service. Ordered a coat as didn’t have my size, woman on till wasn’t sure if she had ordered it or not but I had to pay then wait and see if it arrived, it did not went back to store to be told to phone customer service as that’s what they would do, customer service only open 10.30am to 4pm when I’m at work. Shambles

2022年12月15日
自発的なレビュー
FatFace - WIMBORNE ロゴ

FatFace - WIMBORNE からの回答

Good afternoon, Jacqueline

Thank you for taking the time to leave us your review and I am sorry to read that you have had such issues.

Unfortunately, you have not left any contact information in your review for me to see if you have contacted us here at customer services or for me to be able to assist any further. JB

5つ星のうち5の評価

Fast delivery

Fast delivery, loved the mug

2022年11月10日
FatFace - WIMBORNE ロゴ

FatFace - WIMBORNE からの回答

Hi Jo,
Thank you for your 5* review. I am so happy to read that you are enjoying your new mug. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future
Have a great day - KS

5つ星のうち4の評価

Staff very help in ordering an…

Staff very help in ordering an item,always friendly in this store

2022年11月18日
自発的なレビュー
FatFace - WIMBORNE ロゴ

FatFace - WIMBORNE からの回答

Good afternoon, Gill

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Wimborne store.

Take care, JB

5つ星のうち5の評価

Fantastic team members

I visited Fat Face in Wimborne 14.11.22, the team were extremely helpful. The top I would have liked to purchase was not in stock, we looked on line, found the top and ordered, it arrived the following day... fantastic.

2022年11月14日
自発的なレビュー
FatFace - WIMBORNE ロゴ

FatFace - WIMBORNE からの回答

Thank you so much for your review! We are thrilled to hear that you had such a wonderful shopping experience with us and we will most certainly feedback your comments to our amazing team in store :) - RS

5つ星のうち5の評価
FatFace - WIMBORNE ロゴ

FatFace - WIMBORNE からの回答

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

5つ星のうち5の評価

Super friendly staff!

I went in today to order a present for my mum and found that the staff were super friendly, thanks so much for all your help!

2022年10月27日
自発的なレビュー
FatFace - WIMBORNE ロゴ

FatFace - WIMBORNE からの回答

Good afternoon, Grace

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Wimborne store.

Take care, JB

5つ星のうち5の評価

The Wimborne shop is fantastic friendly…

The Wimborne shop is fantastic friendly kind and always helpful

2022年10月14日
FatFace - WIMBORNE ロゴ

FatFace - WIMBORNE からの回答

Hi Sarah, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

5つ星のうち5の評価

Returned an item purchased on line to…

Returned an item purchased on line to the Wimborne store as it did not fit. Excellent service in the store.

2022年10月2日
FatFace - WIMBORNE ロゴ

FatFace - WIMBORNE からの回答

Good Morning
Thank you for leaving us this review about your in store shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP

5つ星のうち5の評価

Shopping in wimborne

Excellent service- super price - and delighted with the item.

2022年9月27日
FatFace - WIMBORNE ロゴ

FatFace - WIMBORNE からの回答

Hi Barbara, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

5つ星のうち5の評価

A good experience both on line and in…

A good experience both on line and in shop

2022年9月27日
FatFace - WIMBORNE ロゴ

FatFace - WIMBORNE からの回答

Good afternoon Brian,

Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received both online and in store.

Have a great day!

Take care, EG

5つ星のうち1の評価

Very disappointing

Very disappointing. Whilst waiting for online purchase to arrive saw same item in store for 50% less than I paid. Taken the shine off my purchase,

2022年9月4日
FatFace - WIMBORNE ロゴ

FatFace - WIMBORNE からの回答

Good Morning Mrs Durham
Thank you for your review.

I am sorry to hear of your recent experience with a item. Please be assured that this will be flagged with the appropriate department for future consideration.

EP

5つ星のうち5の評価

Love fat face the ladies in wimborne…

Love fat face the ladies in wimborne are always happy and helpful 😊

2022年8月30日
FatFace - WIMBORNE ロゴ

FatFace - WIMBORNE からの回答

Hi Judith, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

5つ星のうち5の評価

Looking for new shorts

Looking for new shorts, I ordered 4 of differing waists and leg lengths; 2 were good, 2 needed returning, which the shop did very politely and efficiently.

2022年8月22日
FatFace - WIMBORNE ロゴ

FatFace - WIMBORNE からの回答

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

5つ星のうち5の評価

Very easy to navigate website

Very easy to navigate website, delivery quick and returns are easy, as you can take them to the shop for refund, will use again

2022年8月16日
FatFace - WIMBORNE ロゴ

FatFace - WIMBORNE からの回答

Hi Kim

Good to hear that you found both our ordering and returns processes worked to your satisfaction. MJ

5つ星のうち5の評価

Such pleasant staff

Such pleasant staff. Sorted out my outstanding blue light discount. Lovely selection of clothes this summer. Would be good if you could order in store

2022年7月27日
FatFace - WIMBORNE ロゴ

FatFace - WIMBORNE からの回答

Hi Janet

Thank you for taking the time to leave us a 5* Review.

I am pleased to hear the Blue Light Discount has been resolved for you and you are a fan of the summer range.

You can pop into any FatFace store and they can place an order for you.

Have a great day ! TG

5つ星のうち5の評価

Friendly helpful staff

Staff are always friendly. They helped with an ordering problem I had. Great store

2022年7月22日
FatFace - WIMBORNE ロゴ

FatFace - WIMBORNE からの回答

Hello Louise,

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received in the Wimborne Store. We hope you enjoy your new purchase.

Have a great day!

Take care, DW

5つ星のうち5の評価

I had a wonderful experience in the…To many lovely clothes

I had a wonderful experience in the Wimborne store. I was served by a very nice young lady called Jenifer who sorted me out with some super pieces,, very happy

2022年7月13日
FatFace - WIMBORNE ロゴ

FatFace - WIMBORNE からの回答

Hi Brenda,

Thank you for your 5* review. I am so please to read about your recent experience in our Wimborne Store. Please be assured that this will be passed on to the team.

Have a great day!

Take care, EG

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