Red polo shirt had a colour warning on the label. It was instantly noticeable and very useful. Garment quality is consistently good. I order online and collect from my local store, where the staff are... もっと見る
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Not only quality products made for life But excellent helpful staff giving a first Class personal service Unfortunately sadly lacking in retail stores These days
企業が回答しました
Everyone needs a Dionne when they are looking for an outfit. Just had a personal shopping experience with her at the Wimborne branch and she is amazing. I live in jeans and jumpers, she managed to coa... もっと見る
企業が回答しました
I am still awaiting delivery of my order which was due to arrive last Saturday. Really not impressed. Regards, Ann Richmond
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
17 The Square, BH21 1JA, Wimborne�Minster, Dorset, 英国
- 01202 856248
4.8
優良
169件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Small, friendly store
Staff are always friendly and happy to process my returns from on-line purchases - which are many! Also helpful if I want to order in-store etc. Wimborne Fat Face is a small store but has a nice vibe and is very popular. 4 changing rooms which is a good number for the size of shop.
2023年8月5日
FatFace - WIMBORNE からの回答
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, SK
Always love the quality
2023年7月29日
FatFace - WIMBORNE からの回答
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Great product and quick delivery for…
Great product and quick delivery for in-store pick up.
2023年7月23日
FatFace - WIMBORNE からの回答
Good Morning
Thank you for your review and for sharing your recent experience with us.
We hope you love your new items!
Have a great day!
EP
The service quality of the staff
2023年7月5日
FatFace - WIMBORNE からの回答
Hi Liz
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service. unfortunately had to return something…
I unfortunately had to return something and went into my local store to ask if they had a different size I could try before changing my item. Tge assistant was so helpful; returned the item for me, made suggestions and then said if I ordered before 5pm that day I would get free express delivery!
And it was brilliant, I literally just got ordered before 5pm and it was delivered then next day by 7pm.
2023年6月14日
FatFace - WIMBORNE からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Nice shop welcoming and dog friendly
2023年5月24日
FatFace - WIMBORNE からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew.
Take care - KS
They didn’t have the top that I went in…
They didn’t have the top that I went in to buy but were extremely helpful and I ordered it on line. Have used this shop many times and staff have always been really helpful.
2023年5月19日
FatFace - WIMBORNE からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
FatFace - WIMBORNE からの回答
Hi Helen thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Experience was good
Experience was good; easy to order, quick delivery to store, simple collection, easy return arrangements.
2023年4月24日
FatFace - WIMBORNE からの回答
Hi Denis,
Thank you for your 5* review!
I'm really glad that you had such a great online shopping experience with us. We hope you enjoy your new purchase.
Have a great day!
JH
Ordered on line and clothing was…
Ordered on line and clothing was delivered incredibly quickly. I used click & collect which was very convenient. Excellent service & trousers were the usual Fat Face quality. Staff at Wimborne Fat Face are always helpful and pleasant to deal with.
2023年4月19日
FatFace - WIMBORNE からの回答
Hi there,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent and friendly customer service.
2023年4月13日
FatFace - WIMBORNE からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
My parcel arrived very quickly and the…
My parcel arrived very quickly and the clothes were great. I had to return one item that didn’t fit and I got a refund with no hassle.
2023年4月16日
FatFace - WIMBORNE からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
All-round great service
In-store staff are always friendly and attentive, email updates about your order are always sent promptly, and delivery is quick and easy! Clothing wears well, is comfortable, and looks great!
2023年3月23日
FatFace - WIMBORNE からの回答
Hello Tom, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Shocking service
Shocking service. Ordered a coat as didn’t have my size, woman on till wasn’t sure if she had ordered it or not but I had to pay then wait and see if it arrived, it did not went back to store to be told to phone customer service as that’s what they would do, customer service only open 10.30am to 4pm when I’m at work. Shambles
2022年12月15日
自発的なレビュー
FatFace - WIMBORNE からの回答
Good afternoon, Jacqueline
Thank you for taking the time to leave us your review and I am sorry to read that you have had such issues.
Unfortunately, you have not left any contact information in your review for me to see if you have contacted us here at customer services or for me to be able to assist any further. JB
Nice helpful starf good quality clothing
2022年11月3日
FatFace - WIMBORNE からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP
FatFace - WIMBORNE からの回答
Hi Jo,
Thank you for your 5* review. I am so happy to read that you are enjoying your new mug. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future
Have a great day - KS
Staff very help in ordering an…
Staff very help in ordering an item,always friendly in this store
2022年11月18日
自発的なレビュー
FatFace - WIMBORNE からの回答
Good afternoon, Gill
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Wimborne store.
Take care, JB
Fantastic team members
I visited Fat Face in Wimborne 14.11.22, the team were extremely helpful. The top I would have liked to purchase was not in stock, we looked on line, found the top and ordered, it arrived the following day... fantastic.
2022年11月14日
自発的なレビュー
FatFace - WIMBORNE からの回答
Thank you so much for your review! We are thrilled to hear that you had such a wonderful shopping experience with us and we will most certainly feedback your comments to our amazing team in store :) - RS
Good service,quality product
2022年11月4日
FatFace - WIMBORNE からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Super friendly staff!
I went in today to order a present for my mum and found that the staff were super friendly, thanks so much for all your help!
2022年10月27日
自発的なレビュー
FatFace - WIMBORNE からの回答
Good afternoon, Grace
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Wimborne store.
Take care, JB
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