Red polo shirt had a colour warning on the label. It was instantly noticeable and very useful. Garment quality is consistently good. I order online and collect from my local store, where the staff are... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Not only quality products made for life But excellent helpful staff giving a first Class personal service Unfortunately sadly lacking in retail stores These days
企業が回答しました
Everyone needs a Dionne when they are looking for an outfit. Just had a personal shopping experience with her at the Wimborne branch and she is amazing. I live in jeans and jumpers, she managed to coa... もっと見る
企業が回答しました
I am still awaiting delivery of my order which was due to arrive last Saturday. Really not impressed. Regards, Ann Richmond
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
17 The Square, BH21 1JA, Wimborne�Minster, Dorset, 英国
- 01202 856248
4.8
優良
169件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The Wimborne shop is fantastic friendly…
The Wimborne shop is fantastic friendly kind and always helpful
2022年10月14日
FatFace - WIMBORNE からの回答
Hi Sarah, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Returned an item purchased on line to…
Returned an item purchased on line to the Wimborne store as it did not fit. Excellent service in the store.
2022年10月2日
FatFace - WIMBORNE からの回答
Good Morning
Thank you for leaving us this review about your in store shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
FatFace - WIMBORNE からの回答
Hi Barbara, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - WIMBORNE からの回答
Good afternoon Brian,
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received both online and in store.
Have a great day!
Take care, EG
Very disappointing
Very disappointing. Whilst waiting for online purchase to arrive saw same item in store for 50% less than I paid. Taken the shine off my purchase,
2022年9月4日
FatFace - WIMBORNE からの回答
Good Morning Mrs Durham
Thank you for your review.
I am sorry to hear of your recent experience with a item. Please be assured that this will be flagged with the appropriate department for future consideration.
EP
Love fat face the ladies in wimborne…
Love fat face the ladies in wimborne are always happy and helpful 😊
2022年8月30日
FatFace - WIMBORNE からの回答
Hi Judith, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Looking for new shorts
Looking for new shorts, I ordered 4 of differing waists and leg lengths; 2 were good, 2 needed returning, which the shop did very politely and efficiently.
2022年8月22日
FatFace - WIMBORNE からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Very easy to navigate website
Very easy to navigate website, delivery quick and returns are easy, as you can take them to the shop for refund, will use again
2022年8月16日
FatFace - WIMBORNE からの回答
Hi Kim
Good to hear that you found both our ordering and returns processes worked to your satisfaction. MJ
Such pleasant staff
Such pleasant staff. Sorted out my outstanding blue light discount. Lovely selection of clothes this summer. Would be good if you could order in store
2022年7月27日
FatFace - WIMBORNE からの回答
Hi Janet
Thank you for taking the time to leave us a 5* Review.
I am pleased to hear the Blue Light Discount has been resolved for you and you are a fan of the summer range.
You can pop into any FatFace store and they can place an order for you.
Have a great day ! TG
Friendly helpful staff
Staff are always friendly. They helped with an ordering problem I had. Great store
2022年7月22日
FatFace - WIMBORNE からの回答
Hello Louise,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received in the Wimborne Store. We hope you enjoy your new purchase.
Have a great day!
Take care, DW
I had a wonderful experience in the…To many lovely clothes
I had a wonderful experience in the Wimborne store. I was served by a very nice young lady called Jenifer who sorted me out with some super pieces,, very happy
2022年7月13日
FatFace - WIMBORNE からの回答
Hi Brenda,
Thank you for your 5* review. I am so please to read about your recent experience in our Wimborne Store. Please be assured that this will be passed on to the team.
Have a great day!
Take care, EG
FatFace - WIMBORNE からの回答
Hi Laura,
Thank you for leaving us your 5 star review.
I am pleased to read that your shopping experience was a positive one. We're looking forward to you shopping instore again- can't wait to see you!
Take care, LA
Lovely staff and nice re-fit in the…
Lovely staff and nice re-fit in the Wimborne branch. Could we please have the colouring table for the children back please?! It keeps them entertained while mummy shops!!!
2022年5月7日
FatFace - WIMBORNE からの回答
Hi Naomi, Thank you for your lovely review on the Wimborne Store - this is wonderful! I will be sure to pass your comments over for the colouring table though! Take care, LE
FatFace - WIMBORNE からの回答
Hi Debs,
Thank you for your 5* review. I am pleased to hear that you are happy with the service you have received instore. We really appreciate you taking the time to leave your comments. Have a lovely Saturday! Many thanks-AB.
Ordering was easy
Ordering was easy. Goods arrived very quickly. Easy refund at shop. Only wish Fatface would resurrect Click & Collect.
2022年3月22日
FatFace - WIMBORNE からの回答
Good Afternoon Mr Miles
Thank you for your 5* review.
I am so pleased to hear that you are happy with your recent purchase and the service you received.
I hope you have a Fantastic Afternoon.
- EP
Was very pleased with the merchandise…
Was very pleased with the merchandise and prompt delivery. Thank you
2022年3月14日
FatFace - WIMBORNE からの回答
Hi Joy
Thank you for your 5 star review. Great to know that you like your new purchases and we were able to get them to you swiftly. Have a lovely day. MJ
Good quality lovely and soft.
Good quality lovely and soft.Glad got long length as not keen on ankle length. Easy to wear.
2022年3月11日
FatFace - WIMBORNE からの回答
Hiya, thank you for the 5-star review and great to read that your happy with your new purchases. LM
FatFace - WIMBORNE からの回答
Hi Katie
Thank you for your positive review. It's great that you're pleased with your Daisy Top.
Enjoy the rest of your day - MJ
Wonderful store with excellent staff
The staff in Fat Face Wimborne are incredibly helpful, kind and friendly. Caroline and Lydia are great but everyone I have dealt with has the same friendly attitude. This year is the first time ever that I have bought jeans online from Fat Face, but some needed to be refunded in the store - a process that they make so easy. I did exchange the Chesham Girlfriend jeans for Fly Flare jeans instore, which are a terrific cut, I only wish they did them in indigo and also in a dark grey! Staff are always keen to check stock upstairs if you can't find what you want. Good large changing rooms with plenty of hooks to hang your clothes. Really cannot recommend them highly enough and will now be a loyal customer to them.
2022年2月28日
自発的なレビュー
FatFace - WIMBORNE からの回答
Hi Nicola,
Thank you for your review.
I'm so pleased that you received such great customer service in store. It's also great to hear that you have found our processes quick and easy.
Thank you for being a loyal customer!
JH
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。