Fantastic service. Simin was really helpful and went out of her way to find me a dress in the right size even going to the effort of calling another store and reserving it for me.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
The charming young, male customer service adviser who ACTIVELY took an interest in my request, then went to the back of the shop to find exactly the item I had seen previously. I ended up... もっと見る
企業が回答しました
Such a wide selection for men and women, and everything I have bought lasts for years so is a good investment. On our last visit the assistant was so friendly and helpful and she deserves a special me... もっと見る
企業が回答しました
Staff at this store are always helpful and cheerful. Cloths bought are of a good quality and sizing is accurate. Buying online the website is well designed and clothing displayed well on the models. V... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 1A Marriotts Walk, OX28 6GW, Witney, Oxfordshire, 英国
- 01993 708743
4.7
優良
102件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great quality - super easy process
Click and collect option meant I could save on postage. Friendly shop staff. Lovely quality items. Easy returns procedure.
2024年3月22日
FatFace - WITNEY2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - WITNEY2 からの回答
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new order and that you were able to get this in sale. I hope you continue to love our products as much as we do.
All the best, MM
FatFace - WITNEY2 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Convenient
Ease of ordering, and swift delivery.
Only complaint if u order online, you have to pY forclick and collect from store, so u might as well have it delivered to your home.
2024年1月2日
FatFace - WITNEY2 からの回答
Good Morning Roger,
Thank you for taking the time to leave us a review!
I am glad to hear you are happy using our online service. We are currently not offering click and click due to the busy festive period, this will be back up and running shortly. However when this opens back up we have not charged or will charge for a click and collect service.
We look forward to welcoming you back soon.
Kind Regards, JW
FatFace - WITNEY2 からの回答
Hello Elaine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - WITNEY2 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Easy to order and collect
2023年12月6日
FatFace - WITNEY2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - WITNEY2 からの回答
Good Afternoon Helen,
Thank you for taking the time to leave us a review!
I am happy to hear you had a positive experience in our Witney store! I will make sure this feedback is passed on, we cannot wait to welcome you back!
Kind Regards, JW
Always great service
2023年11月14日
FatFace - WITNEY2 からの回答
Hello Fiona
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent
I bought this item for my daughter’s partner’s birthday. There was a good choice available and the website was easy to use. Click and collect was ideal for me too.
2023年11月1日
FatFace - WITNEY2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
An excellent experience of click and…
An excellent experience of click and collect. I love the pyjamas, lovely colour, fit well and comfortable.
2023年10月27日
FatFace - WITNEY2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - WITNEY2 からの回答
Hi Brian, it's great to hear that you've had such a great shopping experience in Witney! We'll make sure that your feedback gets back to the staff there. Take care, CD
FatFace - WITNEY2 からの回答
Good Afternoon
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Good quality stylish clothes helpful staff
Very well motivated, relational staff, very welcoming, very dog friendly too
2023年8月13日
FatFace - WITNEY2 からの回答
Good Morning
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
I visited the Fatface store in Witney…
I visited the Fatface store in Witney and was served by an excellent assistant who was extremely helpful (Monday morning). The product I bought was perfect, the fit and the feel of the shirt was exceptional. Thank you
2023年7月17日
自発的なレビュー
FatFace - WITNEY2 からの回答
Good afternoon, Phil
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Witney store.
Take care, JB
Went in to fiGood servicend top for my husband
Went in to find top for my husband , 2 very helpful ladies, cheerfully helped me find exactly what I wanted, bought one and ordered the other as his size not in shop, very good service, will go in again.
2023年6月29日
自発的なレビュー
FatFace - WITNEY2 からの回答
Good Afternoon
Thank you for your review and for sharing your recent experience with us.
We hope you love your new items!
Have a great day!
EP
FatFace - WITNEY2 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely Day, KS
Staff at this store are always helpful…
Staff at this store are always helpful and cheerful. Cloths bought are of a good quality and sizing is accurate. Buying online the website is well designed and clothing displayed well on the models. Very pleased this company supports the Blue Light Card with a 15% discount.
2023年6月11日
FatFace - WITNEY2 からの回答
Good afternoon, thank you so much for your kind words, let us know what we can improve on for next time to get 5* from you :)
All the best, CD
Great experience at fatface
Great experience at fatface. Love my items and really happy with the quality of products.
2023年5月28日
FatFace - WITNEY2 からの回答
Hello! Thank you for leaving us a 5* review. We are so pleased that you have had such a positive experience shopping with us online. Take care – LB
I really liked the FatFace khaki jacket…
I really liked the FatFace khaki jacket I order, click and collect. Came quickly and staff charming handing it over. Jacket great, a nice shade of khaki.
2023年5月7日
FatFace - WITNEY2 からの回答
Hello Jacky, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
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