Fantastic service. Simin was really helpful and went out of her way to find me a dress in the right size even going to the effort of calling another store and reserving it for me.
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The charming young, male customer service adviser who ACTIVELY took an interest in my request, then went to the back of the shop to find exactly the item I had seen previously. I ended up... もっと見る
企業が回答しました
Such a wide selection for men and women, and everything I have bought lasts for years so is a good investment. On our last visit the assistant was so friendly and helpful and she deserves a special me... もっと見る
企業が回答しました
Staff at this store are always helpful and cheerful. Cloths bought are of a good quality and sizing is accurate. Buying online the website is well designed and clothing displayed well on the models. V... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 1A Marriotts Walk, OX28 6GW, Witney, Oxfordshire, 英国
- 01993 708743
4.7
優良
102件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bella deserves big praise
I had a faulty water bottle and had not got a receipt. I had submitted my email to a temporary member of staff who is no longer there and she had mis-spelt my surname. The manager - Bella was amazing. She looked back through the till and found my transaction when I bought the bottle so that I could have a refund and then ordered me a replacement bottle to be delivered to my home. She was very apologetic and did everything she possibly could to ensure that I received fair and excellent service. It took her a while but her customer service was absolute
2022年4月24日
自発的なレビュー
FatFace - WITNEY2 からの回答
Hi there, thank you so much for your wonderful review after your visit to Witney. This is so lovely to hear and your comments will be passed on to the store team. Thank you, LE
FatFace - WITNEY2 からの回答
Good afternoon,
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy your shopping experience.
Have a great day! DW
Very friendly and helpful staff with a…
Very friendly and helpful staff with a good range of stock.
2022年3月15日
FatFace - WITNEY2 からの回答
Hello Rachel,
Thank you for leaving your feedback.
I am so pleased you had a great experience whilst shopping in our Witney store. We hope to welcome you back again soon.
Have a lovely evening!
Take care, CT
Superb customer service today from…
Superb customer service today from Agnese ( hour I have spelled this correctly). Thank you so much. J and E
2022年3月13日
自発的なレビュー
FatFace - WITNEY2 からの回答
Hi Mark
Thank you for your review. Great to hear you had a good in store experience at Witney. Your feedback will be passed onto the team there. We really appreciate you taking the time out to review us. Enjoy your evening. MJ
First Class.…
Excellent attention from both members of staff today,
carried out with a light and sensitive touch. Full marks and thanks from me and my wife Rosie who also purchased a coat in the sale. Well Done.
2022年3月5日
自発的なレビュー
FatFace - WITNEY2 からの回答
Hi, Thank you for leaving us this 5* review about your shopping experience in the Witney store. It's great reading such positive comments about the service you receive from our staff instore and that they where able to help you with your purchases. Have a lovely day! Take care, LM
Good quality.
Quick delivery, with easy and free returns. Friendly, helpful staff. Great range of styles and colours, and good quality.
2022年2月4日
FatFace - WITNEY2 からの回答
Good afternoon,
Thank you for your 5* review. I am happy to hear that you have had positive experience. Have a great weekend. Many thanks-AB.
FatFace - WITNEY2 からの回答
Hi Tim, Thank you so much for your review, its great to hear about your positive feedback.
Have a great day, LM
Excellent service from Witney Store
During the Christmas rush, I visited the Fatface branch in Witney to purchase some gifts for family members. I was warmly greeted by the staff and dealt with by a wonderfully friendly employee called Agnese - considering the intensity of the Christmas shopping spree, it was refreshing to come to such a welcoming store. The products were fantastic and greatly received. I would happily recommend their products and their store in Witney.
2022年1月2日
自発的なレビュー
FatFace - WITNEY2 からの回答
Good Morning Jason!
I am so happy to read what a positive experience you had in the store. I will be sure to pass this on to the wonderful team.
I hope you have a great day! CA :)
Witney Shop
Witney Shop
We love the Fat Face clothes and the service in our local store makes the experience special. Very helpful and friendly staff. Special thank you to Daisy.
2021年12月24日
自発的なレビュー
FatFace - WITNEY2 からの回答
Aww thank you Daisy for writing us a 5 star review CP
Great for Christmas presents
Great for Christmas presents. Lovely staff who are happy to help! Also do NHS discount. Thank you
2021年12月20日
自発的なレビュー
FatFace - WITNEY2 からの回答
Hi Lexi, Thank you for taking the time to leave your 5* review. It is so wonderful to hear of your recent experience in Witney. I will be sure to pass your feedback on. Take care, LE
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