Tracy was incredibly helpful and helped me find a choice of jeans and jeggings to trywhilst helping other customers and showing a new staff member the ropes. Nothing was too much trouble. I find the s... もっと見る
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Honestly when clothes shopping I had never really considered FatFace before, however the well-presented Worcester shop front drew me in. Once inside I was greeted by a calming, relaxed and po... もっと見る
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Ordered lovely skirt from Fatface as they didn't have my size instore. Collection point from my local shop. So much easier than having to wait in for a parcel delivery. Arrived quicky too. Many thanks... もっと見る
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I visited the Worcester store because I wanted to return an online order and purchase the item again to take advantage of a discount I had forgotten to use at the time of the original order. Whilst I... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
96 High Street, WR1 2HL, Worcester, Worcestershire, 英国
- 01905 731204
4.8
優良
122件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I ordered a few sale items on the…
I ordered a few sale items on the website which were promptly delivered to store. I bought a Christmas jumper some fluffy socks and they were epic. I know it is July but they are lovely quality and at a great price. I am all set for winter now. Bring it on !!
2025年7月3日
FatFace - WORCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love the clothes and customer service…
Love the clothes and customer service in Worcester Store is great.
2025年5月8日
FatFace - WORCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Worcester Branch Wonderful
Staff in the Worcester branch are wonderful. They're helpful, friendly, and they make it a relaxed experience.
2025年5月9日
自発的なレビュー
FatFace - WORCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Swift online service and very easy…
Swift online service and very easy returns process, if required. The fabrics, colours and designs are consistently delightful and good quality.
2025年5月9日
FatFace - WORCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great company fast delivery and store…
Great company fast delivery and store assistant at the Worcester branch was lovely
2025年5月5日
FatFace - WORCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Would highly recommend visiting as…
Would highly recommend visiting as great selection of clothes and very friendly staff who make you feel welcome and can’t do enough to help
2025年3月29日
自発的なレビュー
FatFace - WORCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
Came in for a last minute Mother’s Day…
Came in for a last minute Mother’s Day gift. Jordan and Tracy were both so welcoming and helpful it made the whole experience great. I would highly recommend fat face Worcester for any clothing or gifts.
2025年3月28日
自発的なレビュー
FatFace - WORCESTER からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Good product
Good product, got a small discount, collected in store easily. Bag had a handle and returns process was simple though not required.
2025年1月18日
FatFace - WORCESTER からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Went into the Worcester store looking…
Went into the Worcester store looking for some pyjamas and was greeted by Lisa, who was extremely helpful and professional when showing me all my options. So many to pick from but I found a lovely set. Thank you!!
2025年1月6日
自発的なレビュー
FatFace - WORCESTER からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I’ve ordered an item online
I’ve ordered an item online, I was supposed to pick it up on Sunday however have been told it’s delayed, not sure until when but Christmas is round the corner and I’m not sure if and when I’ll arrive ?
2024年12月18日
FatFace - WORCESTER からの回答
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Good customer service
I visited the Worcester store because I wanted to return an online order and purchase the item again to take advantage of a discount I had forgotten to use at the time of the original order. Whilst I wasn't able to simply complete the purchase in store, the assistant helped with the return and repurchase. She (unfortunately, I failed to note her name) was very patient and a great help.
2024年11月3日
FatFace - WORCESTER からの回答
Hello Adrian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - WORCESTER からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience with us, and we look forward to welcoming you back soon!
Take care. -GM
Swimsuit
Order came through quickly, but unfortunately item did not fit. So had to return. Nothing wrong with the quality which was excellent.
2024年8月5日
FatFace - WORCESTER からの回答
Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - WORCESTER からの回答
Hello Terry
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - WORCESTER からの回答
Hello Helen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - WORCESTER からの回答
Hello Tracey
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service- great clothes😀
2024年6月22日
FatFace - WORCESTER からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Love it
I love the investment in sustainable clothing whilst maintaining quality. The staff in the shop in Worcester are always friendly and helpful. Sizing of garments is always good.
2024年6月18日
FatFace - WORCESTER からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We’re delighted to hear your feedback regarding sustainability, sizing, and service in one of our stores. We hope you love your order and look forward to welcoming you back soon!
Take care.- GM
FatFace - WORCESTER からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very helpful and friendly staff.
Very helpful and friendly staff.
Easy browsing and good quality clothes and accessories
2024年5月7日
FatFace - WORCESTER からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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