Tracy was incredibly helpful and helped me find a choice of jeans and jeggings to trywhilst helping other customers and showing a new staff member the ropes. Nothing was too much trouble. I find the s... もっと見る
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Honestly when clothes shopping I had never really considered FatFace before, however the well-presented Worcester shop front drew me in. Once inside I was greeted by a calming, relaxed and po... もっと見る
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Ordered lovely skirt from Fatface as they didn't have my size instore. Collection point from my local shop. So much easier than having to wait in for a parcel delivery. Arrived quicky too. Many thanks... もっと見る
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I visited the Worcester store because I wanted to return an online order and purchase the item again to take advantage of a discount I had forgotten to use at the time of the original order. Whilst I... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
96 High Street, WR1 2HL, Worcester, Worcestershire, 英国
- 01905 731204
4.8
優良
122件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - WORCESTER からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Best customer service in worcester
On the rare occasion that I venture out clothes shopping in worcester I always pop into Fatface it's always has a great selection and the staff are really friendly, the young lady who went out of her way to help me find what i was after was Lisa, it's not the first time she's done this with me and other people I was with at the time so I thought she deserved a mention this time round.
2024年4月26日
自発的なレビュー
FatFace - WORCESTER からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such lovely experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon!
Take care. -GM
Kudos to the staff!
Friendliest staff in Worcester! Served by Lisa who couldn't do enough for me. Didn't have the size I wanted in store so she swiftly ordered it online for me to have it delivered home. All done with a smile, friendly chat and professionalism.
2024年4月19日
自発的なレビュー
FatFace - WORCESTER からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Took a dress back to return
Took a dress back to return, they made it very easy, even though I hadn’t bought card with me. Very polite and helpful staff.
2024年4月19日
FatFace - WORCESTER からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - WORCESTER からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Worcester FatFace - The Friendliest Place On Earth
Honestly when clothes shopping I had never really considered FatFace before, however the well-presented Worcester shop front drew me in.
Once inside I was greeted by a calming, relaxed and positive atmosphere. I soon realised that was because of the amazing team, each member of staff greeting everyone who entered the store with a smile and non-pushy attitude.
It was pretty much like a coffee-shop community rather than a clothes store - A testament to the team-ethic that has been created at the store!
I believe it as 'Davina' who served me, who was probably the best shop server I've EVER, nothing was too much to ask!
Due to the Worcester store, FatFace has converted someone who would had never considered them, into now a loyal & regular customer.
2024年3月4日
自発的なレビュー
FatFace - WORCESTER からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good service
Everything arrived on time. Goods were as advertised. Service was friendly and efficient
2024年3月22日
FatFace - WORCESTER からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy to order on line
Easy to order on line, good delivery on time, in store, nice product. Nothing to complain about. Great staff at Worcester store, nothing too much trouble for them.
2024年3月23日
FatFace - WORCESTER からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Customer Service
Tracy was incredibly helpful and helped me find a choice of jeans and jeggings to trywhilst helping other customers and showing a new staff member the ropes. Nothing was too much trouble. I find the staff in Fatface very attentive and helpful and friendly every time I go in the shop. Cannot fault them
2024年2月20日
自発的なレビュー
FatFace - WORCESTER からの回答
Hello, Thank you for your 5* review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! TS
Black & White Dress
Easy ordering and dress just as photo and description Picked up in store Perfect for what I wanted 😊
2024年2月8日
FatFace - WORCESTER からの回答
Good Morning,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoyed the service you have received from us and glad to hear you are loving your new dress! We really appreciate your positive feedback!
We look forward to welcoming you back soon!
Kind Regards, JW
Good Quality clothing at great price
2024年2月2日
FatFace - WORCESTER からの回答
Good morning, Deb.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Ordered lovely skirt from Fatface as…
Ordered lovely skirt from Fatface as they didn't have my size instore. Collection point from my local shop. So much easier than having to wait in for a parcel delivery. Arrived quicky too. Many thanks
2024年2月3日
FatFace - WORCESTER からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
Lovely Jacket
I ordered a lovely jacket from FatFace; the colour was lovely and so was the style; unfofrtunately it was too big so had to return.
2024年1月24日
FatFace - WORCESTER からの回答
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
Comfortable shopping
Comfortable shopping, the assistant was more than helpful and very pleasant with nothing to much bother.
2024年1月21日
FatFace - WORCESTER からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Larger sizes online .
I saw chinos in the sale , not my size , a staff member gave me the stock number , I ordered online paid , delivery took 3 days. Very happy .
2024年1月23日
FatFace - WORCESTER からの回答
Hello,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Just a real treat for clothes for all…
Just a real treat for clothes for all ages . Superior quality , price a little too much but worth it . 5 ⭐️ Fat Face
2024年1月16日
FatFace - WORCESTER からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent customer service
2024年1月7日
FatFace - WORCESTER からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly and efficient staff always…
Friendly and efficient staff always helpful.
item arrived within 3 days.
2023年11月28日
FatFace - WORCESTER からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Quick delivery and good see when I…
Quick delivery and good see when I returned some products to the shop.
2023年11月21日
FatFace - WORCESTER からの回答
Hello Lawrence
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Timescale and the staff in shop were…title Fabulous Fat Face
Timescale and the staff in shop were fabulous
2023年11月18日
FatFace - WORCESTER からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
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