I visited the store in Worcester on 23rd June looking for something for my elderly dad for his birthday, I was welcomed by two members of staff. I asked for a little help as I was struggling to find... もっと見る
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Tracy was incredibly helpful and helped me find a choice of jeans and jeggings to trywhilst helping other customers and showing a new staff member the ropes. Nothing was too much trouble. I find the s... もっと見る
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Honestly when clothes shopping I had never really considered FatFace before, however the well-presented Worcester shop front drew me in. Once inside I was greeted by a calming, relaxed and po... もっと見る
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T shirts were class and the pick up service was efficient. However, the t shirt s were badly packed so very creased.
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
96 High Street, WR1 2HL, Worcester, Worcestershire, 英国
- 01905 731204
4.8
優良
139件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy to order on line
Easy to order on line, good delivery on time, in store, nice product. Nothing to complain about. Great staff at Worcester store, nothing too much trouble for them.
2024年3月23日
FatFace - WORCESTER からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Customer Service
Tracy was incredibly helpful and helped me find a choice of jeans and jeggings to trywhilst helping other customers and showing a new staff member the ropes. Nothing was too much trouble. I find the staff in Fatface very attentive and helpful and friendly every time I go in the shop. Cannot fault them
2024年2月20日
自発的なレビュー
FatFace - WORCESTER からの回答
Hello, Thank you for your 5* review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! TS
Black & White Dress
Easy ordering and dress just as photo and description Picked up in store Perfect for what I wanted 😊
2024年2月8日
FatFace - WORCESTER からの回答
Good Morning,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoyed the service you have received from us and glad to hear you are loving your new dress! We really appreciate your positive feedback!
We look forward to welcoming you back soon!
Kind Regards, JW
Good Quality clothing at great price
2024年2月2日
FatFace - WORCESTER からの回答
Good morning, Deb.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Lovely Jacket
I ordered a lovely jacket from FatFace; the colour was lovely and so was the style; unfofrtunately it was too big so had to return.
2024年1月24日
FatFace - WORCESTER からの回答
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
Comfortable shopping
Comfortable shopping, the assistant was more than helpful and very pleasant with nothing to much bother.
2024年1月21日
FatFace - WORCESTER からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Larger sizes online .
I saw chinos in the sale , not my size , a staff member gave me the stock number , I ordered online paid , delivery took 3 days. Very happy .
2024年1月23日
FatFace - WORCESTER からの回答
Hello,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Just a real treat for clothes for all…
Just a real treat for clothes for all ages . Superior quality , price a little too much but worth it . 5 ⭐️ Fat Face
2024年1月16日
FatFace - WORCESTER からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent customer service
2024年1月7日
FatFace - WORCESTER からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly and efficient staff always…
Friendly and efficient staff always helpful.
item arrived within 3 days.
2023年11月28日
FatFace - WORCESTER からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Quick delivery and good see when I…
Quick delivery and good see when I returned some products to the shop.
2023年11月21日
FatFace - WORCESTER からの回答
Hello Lawrence
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Timescale and the staff in shop were…title Fabulous Fat Face
Timescale and the staff in shop were fabulous
2023年11月18日
FatFace - WORCESTER からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
FatFace - WORCESTER からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good Customer Service in Store.
2023年11月4日
FatFace - WORCESTER からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent products
2023年10月9日
FatFace - WORCESTER からの回答
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
In store staff were amazing going above…
In store staff were amazing going above and beyond to help me . They made shopping a pleasure . The order I placed online came quickly and efficiently and I was kept well informed
2023年9月27日
FatFace - WORCESTER からの回答
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly, and that the Worcester store staff were so helpful! We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Amazing service
Amazing service, great products and friendly staff in store for collection.
2023年9月11日
FatFace - WORCESTER からの回答
Hello Kirsty
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely jeans perfect fit and good…
Lovely jeans perfect fit and good quality I love them they are so comfortable the shirt is beautiful too well made gods quality
2023年9月11日
FatFace - WORCESTER からの回答
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items. Take care – SK
Brilliant and so friendly
2023年9月4日
FatFace - WORCESTER からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
clear instructions and on time
clear instructions and on time. efficient collection from store.
2023年9月4日
FatFace - WORCESTER からの回答
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
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