Tracy was incredibly helpful and helped me find a choice of jeans and jeggings to trywhilst helping other customers and showing a new staff member the ropes. Nothing was too much trouble. I find the s... もっと見る
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Honestly when clothes shopping I had never really considered FatFace before, however the well-presented Worcester shop front drew me in. Once inside I was greeted by a calming, relaxed and po... もっと見る
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Ordered lovely skirt from Fatface as they didn't have my size instore. Collection point from my local shop. So much easier than having to wait in for a parcel delivery. Arrived quicky too. Many thanks... もっと見る
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I visited the Worcester store because I wanted to return an online order and purchase the item again to take advantage of a discount I had forgotten to use at the time of the original order. Whilst I... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
96 High Street, WR1 2HL, Worcester, Worcestershire, 英国
- 01905 731204
4.8
優良
122件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quality of my purchase first class,but…
Quality of my purchase first class,but had to return it but staff at store (Worcester), excellent
2023年5月19日
FatFace - WORCESTER からの回答
Hi Adrian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I am so pleased I found FatFace you…
I am so pleased I found FatFace you have some lovely things The staff who served me so nice and helpful. This is my second purchase and they have been lovely
2023年5月7日
FatFace - WORCESTER からの回答
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! We will share your lovely comments with our wonderful team 🥰- RS
Beautiful quality and prompt delivery…
Beautiful quality and prompt delivery never disappointed I got an absolute steal in the sale!
2023年5月6日
FatFace - WORCESTER からの回答
Hi Hannah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I ordered from the webpage to collect…
I ordered from the webpage to collect in store. The web page was easy to use and my order was ready to collect within a couple of days. Inn the store the tram located my order quickly. The whole experience was painless!
2023年4月27日
FatFace - WORCESTER からの回答
Good Morning Kirsty
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Item delivered to store on time
Item delivered to store on time, staff helpful and friendly
2023年4月30日
FatFace - WORCESTER からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great all rounder
Excellent customer service and speedy delivery. Beautiful products well made.
2023年3月19日
FatFace - WORCESTER からの回答
Thank you for leaving us a 5* review. we are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – LB
FatFace - WORCESTER からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LB
Christmas Gifts
All items purchased were well received and the service and delivery very good too.
Thank you
2022年10月26日
FatFace - WORCESTER からの回答
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - WORCESTER からの回答
Thank you for your review. We are pleased to hear that you are happy with your order! - RS
Going into Fat Face in Worcester is a…
Going into Fat Face in Worcester is a pleasant experience. The staff are friendly and helpful. The merchandise is displayed in an easy approachable way.
2022年10月25日
自発的なレビュー
FatFace - WORCESTER からの回答
Hi Beatrice, Thank you for the 5* review. I'll be sure to pass your feedback onto Worcester store. CD
As always Fat Face deliver excellent…
As always Fat Face deliver excellent products and first class customer service. Their staff are always friendly and helpful and the young lady who dealt with my return today from an online purchase was exceptional in terms of efficency. I don't know if its down to staff training or luck with whom they employ but I've yet to have a bad experience with Fat Face staff - I find them street's above other retailers.
2022年10月15日
FatFace - WORCESTER からの回答
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Online order received within 3 days
Online order received within 3 days. Part of the order was returned in Store with great service.
2022年9月6日
FatFace - WORCESTER からの回答
Hi Moira, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - WORCESTER からの回答
Hi Denise, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always a pleasure to shop in Worcester…
Always a pleasure to shop in Worcester Fat Face. Helpful staff happy to serve.
2022年9月4日
FatFace - WORCESTER からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
What’s the biggest store in…
What’s the biggest store in Worcestershire as ordering amd sizes are a pain especially when you want a jacket at £269 so would prefer to go where there’s more stock. Worcester high st is tiny any help please
2022年6月26日
自発的なレビュー
FatFace - WORCESTER からの回答
Good afternoon, Evesham and Cribbs Causeway are our bigger stores more local to you. I do hope that this helps and if you need anything else, please feel free to contact us via email or phone Mon-Fri, 9-4pm. Take care, - ES
I bought on line
I bought on line, spreading the cost but needed to exchange an item for a different size. Not straight forward ended up buying in the shop. Posted the the original as instructed. The service was first class.
2022年6月10日
FatFace - WORCESTER からの回答
Hi Kevin,
Thank you for your 5* review. I am pleased to hear that you are happy with the service you have received online and instore. We really appreciate you taking the time to leave your comments. Have a lovely weekend! Many thanks-AB.
Very easy to deal with
2022年4月15日
FatFace - WORCESTER からの回答
Good Morning Judy
Thank you for your 5* review.
I am so pleased to hear that you are pleased with the service you received from us.
I hope you have a lovely Easter.
- EP
This was my first online order from…
This was my first online order from Fat-face and i found it so easy. Went straight into Woman's Sale section and was able to just shop in my size which made it so easy. I never knew Fat Face went above a size 18 so was over the moon to see i could still find their lovely clothes in my size. Will be shopping online more often now.
2022年3月26日
FatFace - WORCESTER からの回答
Hello there,
Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received and the sizes that were available - we look forward to you shopping with us again :)
Have a great day! DW
Tried to return items to shop but a…
Tried to return items to shop but a small portion of the packing slip was missing, shop refused to take items back
2022年3月7日
FatFace - WORCESTER からの回答
Hi, I am sorry to hear this please don't hesitate to contact our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am5pm and we can assist you further. LM
FatFace - WORCESTER からの回答
Hiya Jacqueline, Thank you for the 5 star review and great to hear you received such goods service. LM
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