I heard nothing but good news about Phrozen DLP printers, but after forking out a considerable amount of money for their Transform Fast series, Phrozen have a lot more to be desired. From the main boo... もっと見る
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really good service can always be recognized when something does not work 100% right away (problem by the logistics service provider). Therefore 5 stars! Super nice and helpful contact. Gladly again... もっと見る
I killed my LED screen from my recently bought Phrozen Sonic Mini 8K due to a small hole in the FEP foil (a mistake while removing the magnetic WhamBam built plate) which caused a leakage of already h... もっと見る
Fep Premium 150 and 200 microns are quite good. I gave 3 stars/ at first because in the last envelope we received, 2 cardboard tubes were smashed - we tried to use the foils but there were permanent k... もっと見る
企業情報
当該企業による記述
FEPshop, a premier 3D printing hub based in Europe, has been the go-to destination for enthusiasts and professionals alike. Specializing in 3D printers, accessories, and expertise, FEPshop combines quality, fast shipping, and unbeatable service. From hobbyists to dental and industrial needs, FEPshop caters to a diverse clientele. With origins rooted in an ambition to fuel innovation, FEPshop's journey parallels the rise of 3D printing technology itself. As a reliable partner for hobby projects, dental applications, and industrial production, FEPshop has solidified its position as a trusted name in the 3D printing landscape
連絡先
Wasaweg 3, 9723JD, Groningen, オランダ
- support@fepshop.com
- fepshop.com
4.5
優良
808件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Highly recommend
There was 3 months latency but it was expected and understandable due to issue at the red sea. After it was shipped it arrived very fast. And the prices are no where to be matched they are fantastic. Highly recommend purchasing from FEPshop.
2024年3月26日
Lange levertijd
Ik vind het wel jammer dat ik langer dan 3 maanden op mijn bestelling moest wachten.
Snap dat ze niks aan konden doen maar dan verwacht ik wel een soort compensatie.
2024年3月8日
FEPshop 3D Printers, Materials & More からの回答
Good afternoon,
We appreciate your feedback and apologise for the delay in receiving your order. We were waiting on the shipment containing the Phrozen resin as there were delays with the shipment arriving due to issues in the Red Sea. We strive to make sure the shipments arrive from our suppliers as soon as possible.
Kind regards,
FEPshop team
it took 3 months to get a printer but…
it took 3 months to get a printer but they took the money immediately
2024年3月12日
FEPshop 3D Printers, Materials & More からの回答
Good afternoon,
We apologise for the delay in receiving your order. We were waiting on the shipment containing the Phrozen Cure V2 as there were delays with the shipment arriving due to issues in the Red Sea. I hope you are happy with your printer and the rest of your order!
Kind regards,
FEPshop team
Good solid servce
They are not the cheapest option.
But they deliver on their promises, they're courteous and polite on the phone, and will get problems sorted out with as little faff as possible.
I like them and trust them (o:
2024年3月8日
FEPshop awesome experience
Amazing experience with FEPshop Team. Great vibe with ordering, attendance of queries to delivery of goods. In future, won't be looking sideways for our 3D printing needs. 5 Gold stars FEPshop Team!!
2024年2月16日
FEPshop DELIVERS
FEPshop DELIVERS!
FEP gave me the quickest turnaround and delivery of a Power Supply for an older model 3D printer. Pairing with UPS for delivery meant I had notifications each step of the way and a very speedy delivery.
2024年2月23日
Fast and accurate delivery
2024年2月15日
FEPshop 3D Printers, Materials & More からの回答
Hi there,
W eare happy to be of service to you, Unfortunately we can not do anything about import charges. We keep our prices as low as possible to mitigate these expenses.
Always more than happy to help.
Although I made an order which included an item which was not in stock you were more than happy to sent the items which were to me.
And for the item which wasn't in stock you were able to give me updates after I asked about it.
2024年1月22日
FEPshop 3D Printers, Materials & More からの回答
Dear Bernard
Thank you for your five-star review! We're thrilled to hear you had a great experience with us. Your satisfaction means alot to us, and we're grateful for your support. If you ever need anything, don't hesitate to reach out.
Best regards,
The team at Fepshop
FEPshop 3D Printers, Materials & More からの回答
Dear Mario,
Thank you for your five-star review! We're thrilled to hear you had a great experience with us. Your satisfaction means alot to us, and we're grateful for your support. If you ever need anything, don't hesitate to reach out.
Best regards,
The team at Fepshop
Very fast shipping,good prices.
2024年1月26日
FEPshop 3D Printers, Materials & More からの回答
Hi Attila, thanks so much for the 5 stars! We look forward to doing business with you again! Take care, the FEPshop Team
Attractive price and correct delivery
Attractive price and correct delivery, customer service responds quickly to messages. Happy customer for many years
2024年1月22日
FEPshop 3D Printers, Materials & More からの回答
Dear Mathieu,
Thank you for your continued support and kind words! We're delighted to have you as a long-term happy customer. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
The FEPshop Team
Completely unresponsive
I asked multiple times about the delivery, didn't get a reply, then cancelled, but you sent it anyway (waaaay too late). Now you're not responding to my request to have it sent back. I couldn't think of any way you could have done a worse job.
2024年1月22日
FEPshop 3D Printers, Materials & More からの回答
Dear Pepijn,
We apologize for the delivery and communication issues you encountered. Unfortunately we seem not to have received your requests and cancellation due to for us unknown reason.
Our support team has been trying to contact you via both phone or email to resolve this matter in a way that is satisfying for you. Please respond at your earliest convenience. Your satisfaction is our priority, and we are committed to making amends.
We appreciate your patience and understanding.
Best regards,
The FEPshop team
Excellent!
Excellent!
Toller Service, mein dritter 3D-drucker den ich beu Ihnen gekauft habe. Das Set ist genau das richtige für unser Dental -Labor!
Danke!
2024年1月22日
FEPshop 3D Printers, Materials & More からの回答
Hallo, Vielen Danke fur den Review. We truly appreciate your feedback as it helps our business.
The FEPshop Team
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