Really delighted with the fantastic work Patrick has done on my Canyon. He went above and beyond to make sure the new cockpit was dialled in to my bike fit, and the finished job is to an excellent sta... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Super service - my bike was collected and delivered back. Live updates on the delivery and my bike was serviced and it was an all over smooth and great experience
企業が回答しました
Patrick and Isaac have both been really helpful throughout a routine service and subsequent repair that I've had on my bike. Unfortunately, following the service I had an accident. They took a look at... もっと見る
企業が回答しました
absolute dream of a transformation.. my “refurbed when bought” Gomier trike needed a bit of a refit after 2 good years Patrik worked his magic, new tyres, gear shifter tinkering and a couple oth... もっと見る
企業が回答しました
企業情報
当該企業による記述
At fettle, we’ve put the ‘service' back into bike servicing by providing the fastest, simplest and most convenient way of helping you get back on the road and keep safe in the saddle. With all services and repairs bookable online and through the app, we're combining old school expertise with tech-led innovation. With a network of repair workshops across London (we'll also collect your bike from you), we're currently crowdfunding to take fettle to the rest of the UK.
連絡先
London, 英国
- 020348 81130
- hello@fettle.cc
- fettle.cc
4.7
優良
861件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 42％に回答しています
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Very good service
Very good service. Honest, transparent, and reasonably priced. They explained everything clearly and didn’t try to upsell anything unnecessary. The bike feels great after the service — would definitely recommend.
2026年6月9日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Hi Ansis, thank you so much for the lovely review! We're so pleased to hear that you were happy with the service you received on your recent visit. We truly appreciate your recommendation, and we'll be sure to share your feedback with the rest of the team. Thank you!
Was called silly for the bike I…
Was called silly for the bike I purchased and told I should have done my research before choosing something “pretty” whole interaction came off as sexist. They couldn’t really help with my e-bike and he said he hasn’t been trained for them. Still charged me the full amount for an MOT he obviously didn’t do. By that point I just wanted to leave so paid and left. He did do some other work on the brakes (paid for that on top of the MOT cost) they seem to be okay but are squeaking when used- had to call another bike repair shop to check the squeaking isn’t dangerous.
There used to be another guy who worked there, he was great but apparently he’s left.
I won’t be going back again.
2026年6月1日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Hi Maya,
Thank you for sharing your feedback. We are deeply sorry to hear about your recent experience, particularly regarding your concerns about the quality of the MOT and brake work, and the way you felt treated during your visit. We take these matters very seriously, and we would like to ensure that this is looked into by a member of our Customer Care team right away. If you could please fill out the following form, a member of the team will be in touch directly to discuss further - https://www.fettle.cc/contact
We appreciate you bringing this to our attention, and look forward to resolving this for you.
Excellent service as always
I've used Fettle Hyde Park several times now, and I've received excellent service every single time. Thank you very much.
2026年6月5日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Hi Andreas, thank you so much for your kind feedback! We're over the moon to hear that you feel you have always received excellent service from the team each time you have visited. Your feedback means everything to us, and we hope to have the pleasure of assisting you again in the future. Thank you!
Friendly, efficient, affordable
Friendly, quick and affordable service! Will be going back whenever I need support with my bike again.
2026年6月5日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Hi Ryan, thank you so much for the excellent review! We're so pleased to hear that you found the service you received friendly, quick and affordable. We truly appreciate your feedback, and we'll be sure to share your kind words with the rest of the team. Thank you!
Fantastic service
Fantastic service: Reliable, fast, and with transparent pricing. Always again!
2026年6月3日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Hi there, thank you for the lovely review. We're so pleased to hear that you feel you received fantastic service from the team on your recent visit. We truly appreciate your feedback and hope to have the pleasure of assisting you again in the future.
Easy and straightforward
Easy and straightforward. They also saw that the quick release was wrong and fixed that as well
2026年5月27日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Hi there, thank you so much for the lovely review! We're delighted to hear that you had a positive experience with us recently. We're happy to have helped, and we'll be sure to share your feedback with the rest of the team. Thank you!
Fettle. Faff-free bike repair | fettle.cc からの回答
Hi Pim, thank you for taking the time to share your experience. We're delighted to hear that you found Kez very helpful and responsive on your visit. We truly appreciate your kind words, and we hope to have the pleasure of assisting you again in the future.
As always a great service
As always a great service. Transparent and fair with the costs and always keep you updated.
2026年5月21日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Hi there, thank you so much for taking the time to share your feedback. We're over the moon to hear you feel you have always received great service on your visits. We truly appreciate your kind words, and we'll be sure to share them with the rest of the team.
Excellent service from Sam
Excellent service from Sam - fast, helpful, friendly, reasonable price.
Highly recommended!
2026年5月20日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
A quick and efficient service is always what we strive to deliver and we are grateful for you sharing your comments about the quick and helpful service we deliver. We just know that Sam will really appreciate your kind words and if we can ever do more for you again in the future, please don't hesitate to reach out and let us know. Many thanks.
This is a great place
This is a great place. I love it, really quick and knowledgeable team of people. Thank you Andrew!
2026年5月18日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
You're very welcome! It's great to read how quick and knowledgeable you found the team and we are grateful for you taking the time to share this excellent review and rating. If there's ever anything more we can do for you, please don't hesitate to reach out and let us know. Many thanks.
Very helpful chaps in the Norwich…
Very helpful chaps in the Norwich store, Richard even give me a few pointers! Happy to take my bike there for a service anytime 😄
2026年5月15日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Richard and the team will be really pleased to see this and it's fantastic that you appreciated the helpful advice that we could give you. Thank you so much for the positive review and if we can ever do more for you, please don't hesitate to reach out and let us know. Many thanks.
Great service
The Fettle team gave my neglected bike major surgery and it is now riding like new again. The price also seemed reasonable for central London. The staff were very nice too.
2026年5月15日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Hey! Thanks for getting in touch. We're so pleased that the team could impress you and help get your bike back to how it should be! Thank you so much for your kind comments and if we can ever lend a hand again, please don't hesitate to reach out and let us know. Many thanks.
Regular Fettle customer
I've been to Fettle a few times now and it's just really easy and hassle free. Plus they do a fast job and are really nice about it. Nothing to complain about!
2026年5月14日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Amazing! It's fantastic that we could impress you with the hassle-free service and we are grateful for you taking the time to share this excellent review and rating! If we can ever lend a hand again, we're always happy to help. Many thanks.
Great service
Great service, efficient, fast & friendly, everything you can ask for. They changed the crank of my bike, their app is amazing as it lets you know instantly of every step of the process
2026年5月9日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
What an absolutely amazing review! We're over the moon that you found us to be so quick and friendly and we truly appreciate your fantastic feedback about the whole process. Thank you so much for sharing this and if we can ever do more for you, please don't hesitate to reach out and let us know. Many thanks.
absolute dream of a transformation
absolute dream of a transformation..
my “refurbed when bought” Gomier trike needed a bit of a refit after 2 good years
Patrik worked his magic, new tyres, gear shifter tinkering and a couple other things as well as getting it all tuned up.
All for about the same I paid for the beastie originally and runs like brand new. Having 1st gear and solid grippy from wheels and breaks definitely makes Glasgow hills less scary.
2026年5月8日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
What a wonderful review! We know that Patrik will be so proud to see this and it' excellent that your happy with your new tyres. Thank you so much for sharing your positive comments and if we can ever do more for you, please don't hesitate to let us know. Many thanks.
Fettle. Faff-free bike repair | fettle.cc からの回答
We always strive to deliver a friendly service and we are grateful for the positive comments. Thank you so much and if we can ever do anything more for you, please don't hesitate to let us know. Many thanks.
My bike runs like a dream like a rolls…
My bike runs like a dream like a rolls Royce and freshly layed tarmac now. It wasn’t cheap but quality costs and there were quite a few issues so it was well worth the money. I’m usually disappointed somewhat when after a service but the engineer Patrick loves bikes and his job and I’m more than happy and will definitely return whenever my pride and joy needs some love and attention.
2026年5月6日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
We're so pleased to see this and it's wonderful that we could provide such a wonderful review and rating, we are grateful for your sharing this and if we can ever do anything more for you again, please don't hesitate to reach out and let us know. Many thanks,
Friendly and efficient service
Always had great experience with this bike repair workshop. The booking and comms via the app are excellent, and the service received was friendly and efficient. Highly recommended.
2026年5月6日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
This is great to see and it's excellent that we could provide such a friendly and efficient service. We are grateful for you sharing this and if we can ever do more for you, please don't hesitate to let us know. Many thanks,
Alex at Fettle Chichester was great
Alex at Fettle Chichester was great - really fast and efficient to sort out my two punctures. Great service and good value.
2026年5月6日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Alex and the team will be so proud to see this and it's great that we could really impress you with the quick and efficient service. Thank you so much and if we can ever do more for you again, please don't hesitate to let us know. Many thanks.
Great service
Great service, super friendly guys and very knowledgeable. Will be back in the future!
2026年5月6日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
We're so pleased that we could impress you with the friendly and knowledgeable service. Thank you very much for the excellent review and if we can ever do more for you, please don't hesitate to let us know. Many thanks.
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