Really delighted with the fantastic work Patrick has done on my Canyon. He went above and beyond to make sure the new cockpit was dialled in to my bike fit, and the finished job is to an excellent sta... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Super service - my bike was collected and delivered back. Live updates on the delivery and my bike was serviced and it was an all over smooth and great experience
企業が回答しました
Patrick and Isaac have both been really helpful throughout a routine service and subsequent repair that I've had on my bike. Unfortunately, following the service I had an accident. They took a look at... もっと見る
企業が回答しました
absolute dream of a transformation.. my “refurbed when bought” Gomier trike needed a bit of a refit after 2 good years Patrik worked his magic, new tyres, gear shifter tinkering and a couple oth... もっと見る
企業が回答しました
企業情報
当該企業による記述
At fettle, we’ve put the ‘service' back into bike servicing by providing the fastest, simplest and most convenient way of helping you get back on the road and keep safe in the saddle. With all services and repairs bookable online and through the app, we're combining old school expertise with tech-led innovation. With a network of repair workshops across London (we'll also collect your bike from you), we're currently crowdfunding to take fettle to the rest of the UK.
連絡先
London, 英国
- 020348 81130
- hello@fettle.cc
- fettle.cc
4.7
優良
861件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 42％に回答しています
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Class prompt service yet again from…
Class prompt service yet again from Patrik and Kriss
2026年3月26日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Thank you so much for the lovely review, Remo! We'll be sure to pass your kind words along.
Guys at Fettle cardiff are very…
Guys at Fettle cardiff are very experienced, professional and exceptionally helpful. Got my new TPU tubes fitted with sealant and bike back to me in 2 hours yesterday, despite being busy. Worth being a customer here.
2026年3月27日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Hi Allan, thank you so much for the lovely review! We're over the moon to hear that you found the team very experienced, professional and helpful at your recent appointment. Your feedback means everything to us, and we hope to have the pleasure of assisting you again.
Great communication
Great communication. Very helpful info and easy to understand. Flexible too based on circumstances.
2026年3月24日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Thank you so much for the excellent review, Tim! We truly appreciate it.
Absolutely rubbish poor service don’t…
Absolutely rubbish poor service don’t have a clue on what they are tryed to pump me off with the wrong Bike was not done when they said it would plus my bike till not working as they put the wrong inner tube in it waste of £25
2026年3月19日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Hi David, we are truly sorry to hear that your bike has still not been fixed following your appointment. We'd like to have this looked into right away. Could you please fill out the following form, so a member of the team can reach you directly? - https://www.fettle.cc/contact
My bike and been scratched and scraped…
My bike and been scratched and scraped in a number of obvious places, either while being serviced or in the van - I have emailed and had no response. It's also covered in lubricant/grease and dusty! I simply don't understand how this could have gone so wrong! Really disappointed as the actual process was so easy, but wouldn't recommend as they clearly have little regard for my expensive and well treated bike
2026年3月17日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Hi there, we are truly sorry to hear that your bike was scratched during your appointment. We'd like to have this looked into by a member of the team right away. If you could please fill out the following form, a member of the team will be in touch to look into this further - https://www.fettle.cc/contact
Brilliant service and convenient
Brilliant service and really straightforward. Chris checked and diagnosed the issues while I was there, and fixed them within 15 minutes
2026年3月18日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Thank you so much for the excellent review! We're thrilled to hear that Chris was able to fix the issues with your bike within such a short time! We truly appreciate your feedback, and we hope to have the pleasure of assisting you again in the future.
Fettle. Faff-free bike repair | fettle.cc からの回答
Thank you so much for the glowing review, Matthew! We truly appreciate it.
Very convenient process and the app is…
Very convenient process and the app is easy to use.
2026年3月7日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Thank you so much, Matthew! We truly appreciate your feedback.
I love Fettle at Finsbury Park
I love Fettle at Finsbury Park. Professional service and friendly staff.
2026年3月9日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Thank you so much, Federica! We truly appreciate it.
Excellent service and communication…
Excellent service and communication from Kriss at fettle. Price options were offered and I got the bike back quickly which was important to me.
2026年3月6日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Thank you so much for the excellent review, David! We're thrilled to hear that you received excellent service from the team at your recent appointment, and that you were pleased with the price options and speed of the service. We truly appreciate your lovely feedback, and we hope to have the pleasure of assisting you again in the future.
I took my son’s bike in as the breaks…
I took my son’s bike in as the breaks were knackered and tyres needed air among other things. Coran was amazing, he advised exactly what he would which was a mini service as it was a child size bike. The price was more than fair at £20 and the service was excellent I will 100% be going back and would highly recommend to anyone who needs any bike repairs.
2026年3月5日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Hi Joe, thank you so much for this excellent review! We're so pleased to hear that Coran provided such great customer service at your recent appointment. We truly appreciate your recommendation, and we'll be sure to pass your kind words along. Thank you!
This is a delightful company to do…
This is a delightful company to do business with,
Very friendly Very efficient.
I would definitely recommend.
2026年3月7日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Hi Andrew, thank you for taking the time to share your feedback. We're so glad to hear that you have found the team very friendly and efficient at your appointments. We truly appreciate your recommendation, and we hope to have the pleasure of assisting you again in the future.
Fettle. Faff-free bike repair | fettle.cc からの回答
Thank you so much for the glowing review! We truly appreciate it.
Crazy expensive
Tried to charge me £265 to fix my brakes. Went to another shop and it cost me £35.
2026年3月6日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Hi Eloise, we're truly sorry to hear of your disappointment regarding the quote you received at your recent appointment. We'd like to have this looked into by a member of our Customer Care team. If you could please fill out the following form, a member of the team will be in touch to look into this further - https://www.fettle.cc/contact
Fettle. Faff-free bike repair | fettle.cc からの回答
Thank you so much, Mhairi! We truly appreciate it.
Good service on my bike
Good service on my bike - back to like new. Quick and efficient servicing
2026年3月6日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Hi Patrick, thank you so much for the lovely review! We're thrilled to hear that you received quick and efficient service at your recent appointment. We truly appreciate your feedback, and we hope to have the pleasure of assisting you again in the future.
Great service
Great service, quick delivery. I’ve used fettle many times - never failed me. My dirty old bike is now as good as new!
2026年3月6日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Hi Shaz, we truly appreciate this glowing review! We're so pleased to hear that the team has never failed you, and that your bike is looking good as new! Your feedback means the world to us, and we'll be sure to pass this along to the rest of the team.
Great overall service
It was really easy to get an appointment and drop off my bike.
The quotation process was so straight forward and the same day I received a message with a quote breakdown of each individual charge. I could either go ahead with it all or select what I wanted.
Service here is quick, efficient and staff are lovely too!
2026年3月4日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Thank you so much for taking the time to share your experience! We're delighted to hear that you found the process of booking your appointment easy and that you were pleased with the service you received. We truly appreciate it, and we hope to have the pleasure of assisting you again in the future.
5 STARS! ⭐️⭐️⭐️⭐️
I had a fantastic experience with Fettle in Putney and would like to thank Patrick and Barry for their help and great manners. They helpfully opened the shop door for me - before I'd even discounted my bike - and were incredibly kind, polite, helpful, knowledgeable and enthusiastic about getting my bike sorted properly.
They took the time to explain what needed doing and carried out the work efficiently - the bike feels like new again! The whole process was smooth, professional and very friendly - exactly what you hope for when trusting someone with your bike.
It is rare to find such great service these days. Huge thanks to Patrick and Barry for going above and beyond. I would not hesitate to recommend Fettle in Putney to anyone needing a reliable and professional bike repair in the area.
Highly recommended. ⭐️⭐️⭐️⭐️⭐️
2026年3月6日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Hi there, thank you so much for this excellent review! We're thrilled to hear that both Patrick and Barry had such a positive impact on your experience. It's so great to hear that you found them both incredibly kind, polite, helpful and knowledgeable. Your feedback means the world to us, and we'll be sure to share it with the rest of the team. Thank you!
They are great professionals
2026年3月5日
自発的なレビュー
Fettle. Faff-free bike repair | fettle.cc からの回答
Hi Marta, thank you so much! We truly appreciate it.
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