Great customer service from this company. One of my replacement filters was damaged which affected the taste of our water. After a few phone calls the guys sent replacement filters out very quickly an... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely five star service from Jordan, ordered two filter and the new one was leaking so Sunday afternoon panic sat in, emailed there service department and asked for help, Jordan sent a email and... もっと見る
This company offers great personalised customer service, which is rare these days, and their replies are prompt. The product, an in-line filter for our shower, is brilliant and the water is instantly... もっと見る
企業が回答しました
Been having lot of problems with Samsung filters not fitting because they had keys same part number for a later mode. Very responsive support team who picked the correct filter based on my photos.... もっと見る
企業が回答しました
企業情報
当該企業による記述
Filter Flair is a UK water filtration specialist based in Salford, supplying genuine water filters and filtration systems to homes and businesses across the country since 2020. We stock genuine fridge water filters for Samsung, LG, Bosch and other leading brands, replacement cartridges for undersink and reverse osmosis systems, complete filtration systems for homes, and commercial equipment including Everpure filters and John Guest fittings for the coffee and hospitality trade. Everything we sell is the real thing. Counterfeit fridge filters are a genuine problem online, so we source directly from manufacturers and approved distributors, and we check compatibility carefully so you get the right filter for your exact fridge or system first time. We're a small team who know water filtration inside out. If you're not sure which filter fits your fridge model, what micron rating you need, or how to install a system, ask us. You'll get a straight answer from someone who knows the products, not a script. Our filters are trusted in thousands of UK homes, as well as by cafes, sports venues and visitor attractions across the country. Orders are picked and dispatched from our UK warehouse, and if anything isn't right, we'll sort it. Solutions, not excuses.
連絡先
Unit 12 The Cobden Centre, M50 2PQ, Salford, 英国
- 0161 768 9566
- sales@filterflair.co.uk
- filterflair.co.uk
4.8
優良
585件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service and excellent water filter
This company offers great personalised customer service, which is rare these days, and their replies are prompt. The product, an in-line filter for our shower, is brilliant and the water is instantly soft, making a big difference to hair and skin, much more so than just a water softener. The filter lasts us approx 3 months with a full power shower head used by 2 adults and sometimes one child.
2025年2月14日
自発的なレビュー
Filter Flair からの回答
Hi,
Thank you so much for your wonderful review! We’re truly grateful for your kind words. It’s fantastic to hear that you’re enjoying the benefits of the in-line filter, and that it’s making a noticeable difference to your hair and skin. We're also thrilled to know that our customer service has made a positive impression—it’s something we really strive to offer.
We sincerely hope to have the pleasure of serving you again in the future! If you ever need anything else, don’t hesitate to reach out.
Thanks once again for choosing us!
Warm Regards,
Brian
Filter Flair UK
Excellent service
Fridge filter easy to locate on website, arrived promptly, well packaged
2025年4月2日
自発的なレビュー
Filter Flair からの回答
Hi,
Thank you so much for your kind review! We're thrilled to hear that you had an easy experience finding the fridge filter on our website, and that it arrived quickly and in great condition. Your satisfaction means a lot to us.
We hope to have the pleasure of serving you again soon! Thanks again for choosing us.
Best Regards,
Brian
Filter Flair UK
Filter Flair からの回答
Hi Alison,
Thank you so much for your kind review! We're thrilled to hear that the ordering process was easy and that your order arrived promptly. Your feedback means a lot to us.
We truly hope to have the opportunity to serve you again in the future!
Best Regards,
Brian
Filter Flair UK
Speedy delivery made the process of…
Speedy delivery made the process of sourcing replacement parts easy and painless
2025年3月28日
自発的なレビュー
Filter Flair からの回答
Hi,
Thank you so much for your kind review! We're thrilled to hear that the speedy delivery made sourcing your replacement parts easy and painless.
We truly appreciate your feedback and would love the opportunity to serve you again in the future. Please don't hesitate to reach out if you need anything else!
Best Regards,
Brian
Filter Flair UK
Excellent service and good product at…
Excellent service and good product at reasonable price.
2025年4月3日
自発的なレビュー
Filter Flair からの回答
Hi John,
Thank you so much for your kind words! We're truly grateful for your support and thrilled to hear you were happy with both our service and product. Your satisfaction means the world to us. We sincerely hope to have the pleasure of serving you again in the future!
Best Regards,
Brian
Filter Flair UK
Great Service
Our water filter has been difficult to source,
now I will look no further as held in stock, great service, product received well packaged and in perfect condition.
I would strongly recommend.
2025年3月28日
自発的なレビュー
Filter Flair からの回答
Hi,
Thank you so much for your kind words and thoughtful review! We're truly grateful for your support and are so pleased to hear that you received your water filter in perfect condition. Knowing that we could make the process easier for you—and that our service met your expectations—means the world to us.
It was our pleasure to serve you, and we genuinely hope to have the opportunity to assist you again in the future. If there's ever anything more we can do, please don't hesitate to reach out!
Warmest regards,
Brian
Filter Flair UK
I just send email with fotos of model…
I just send email with fotos of model and part and after a day i have response. Easy because they send link 🔗 and you can buy direct original parts.so its was easy and faster.i recommend 💯 %
2025年3月27日
自発的なレビュー
Filter Flair からの回答
Hi Zafar,
Thank you so much for your kind review! We're truly grateful you took the time to share your experience. We're so glad to hear the process was easy and fast for you, and that our team could assist quickly with the right parts. Your recommendation means a lot to us! 💯
We hope to have the pleasure of serving you again in the future—please don’t hesitate to reach out if you ever need anything.
Warm Regards,
Brian
Filter Flair UK
Why go anywhere else
Speedy despatch of filters at a competitive price. What's not to like. Recommend.
2025年3月25日
自発的なレビュー
Filter Flair からの回答
Hi Mandy,
Thank you so much for your kind words and recommendation! We're truly grateful for your support and thrilled to hear you were happy with the speedy dispatch and pricing. It means a lot to us. We hope to have the pleasure of serving you again in the future—anytime you need us, we’ll be here!
Warmest thanks,
Brian
Filter Flair UK
Very Pleased!
My order was sent quickly. It arrived in perfect condition, and was exactly as described. I am very pleased!
2025年3月20日
自発的なレビュー
Filter Flair からの回答
Hi David,
Thank you so much for your kind words! We're truly grateful for your support and thrilled to hear that your order arrived quickly and in perfect condition. It means a lot to us that you’re pleased with your purchase and the service you received.
We hope to have the pleasure of serving you again in the future—please don’t hesitate to reach out if there’s ever anything we can do for you!
Best Regards,
Brian
Filter Flair UK
Saved on a fridge freezer repair
This was a small order, which was quickly & efficiently picked and dispatched. The parts enabled me to repair the water and ice maker on an old fridge freezer at a very low cost.
2025年3月20日
自発的なレビュー
Filter Flair からの回答
Hi John,
Thank you so much for your kind review! We're truly grateful you took the time to share your experience. We're especially glad to hear that the parts helped you repair your fridge freezer affordably—that's exactly the kind of outcome we love to hear about!
It was a pleasure to serve you, and we sincerely hope we have the opportunity to assist you again in the future. If there's ever anything you need, big or small, we're here to help!
Warm Regards,
Brian
Filter Flair UK
Filter Flair からの回答
Hi Louise,
Thank you so much for your kind words! We're truly grateful you took the time to share your experience. We're thrilled to hear everything was quick and seamless—that's exactly what we aim for!
We hope to have the pleasure of serving you again in the future. If there's ever anything you need, please don't hesitate to reach out.
Warm Regards,
Brian
Filter Flair UK
Filter Flair からの回答
Hi Shawn,
Thank you so much for your kind words! We're truly grateful for your support and thrilled to hear you’re happy with the product and its value. It means a lot to us!
We hope to have the pleasure of serving you again in the future—your satisfaction is what keeps us going.
Best Regards,
Brian
Filter Flair UK
Filter Flair からの回答
Hi Chris,
Thank you so much for your kind words! We're thrilled to hear that you found exactly what you needed and that your order was dispatched quickly. Your satisfaction means the world to us, and we truly appreciate you taking the time to share your experience.
We hope to have the pleasure of serving you again in the future—please don't hesitate to reach out if there's ever anything else you need!
Warm regards,
Brian
Filter Flair UK
Honest pricing and excellent delivery
Honest pricing and excellent delivery. Filter Flair dispatched so quickly from the point of order. The order was packed well.
2025年3月12日
自発的なレビュー
Filter Flair からの回答
Hi Sean,
Thank you so much for your kind words! We're truly grateful for your support and thrilled to hear that you were happy with our pricing, prompt dispatch, and careful packaging. Your satisfaction means the world to us.
We sincerely hope to have the pleasure of serving you again in the future. If there's ever anything you need, please don’t hesitate to reach out!
Warmest regards,
Brian
Filter Flair UK
After an initial hiccup where I ordered…
After an initial hiccup where I ordered something that should have been displayed as out of stock Filter Flair honoured the order anyway - keeping me informed throughout of the the order progress.
2025年3月13日
自発的なレビュー
Filter Flair からの回答
Hi Colin,
Thank you so much for your kind review! We’re truly grateful for your understanding and patience with the initial hiccup. It means the world to us that you appreciated our efforts to honor your order and keep you informed every step of the way.
We sincerely hope to have the pleasure of serving you again in the future!
Warm regards,
Brian
Filter Flair UK
Water Filter
Information on order and despatch clear. Update from the post office of arrival date. Very straight forward.
2025年3月6日
自発的なレビュー
Filter Flair からの回答
Hi,
Thank you so much for your kind review! We’re thrilled to hear that your experience with our order and dispatch process was clear and straightforward.
Your feedback truly means a lot to us. We sincerely hope to serve you again in the future!
Best Regards,
Brian
Filter Flair UK
Was delivered on time and pair filtersleased with…
Was delivered on time and pleased with the order many thanks
2025年3月15日
自発的なレビュー
Filter Flair からの回答
Hi,
Thank you so much for your kind review! We're thrilled to hear that your order was delivered on time and that you're pleased with it.
Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to the opportunity to serve you again in the future!
Best Regards,
Brian
Filter Flair UK
Filter Flair からの回答
Hi Deborah,
Thank you so much for your kind words! We're thrilled to hear that you're happy with both the product and service. It truly means a lot to us.
We hope to have the pleasure of serving you again in the future!
Warm Regards,
Brian
Filter Flair UK
Great service
Great service. Really like that I've been able to set up a subscription as it ensures I've always got a replacement filter ready to use.
2025年3月14日
自発的なレビュー
Filter Flair からの回答
Hi Lynn,
Thank you so much for your kind words! We're thrilled to hear that our subscription service is working well for you and making sure you're always prepared with a fresh filter.
Your feedback means a lot to us, and we truly appreciate your support. We hope to have the pleasure of serving you again in the future!
Warm Regards,
Brian
Filter Flair UK
Filter Flair からの回答
Hi Sue,
Thank you so much for your kind words! We're truly grateful for your support and thrilled to hear you were happy with our service and pricing. It means a lot to us.
We hope to have the pleasure of serving you again in the future—please don't hesitate to reach out if there's anything you need!
Best Regards,
Brian
Filter Flair UK
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