Easy to book, clear instructions and efficient service. Outbound cases arrived even earlier than stated at the hotel in June. Home pick up was well within the times indicated, and home delivery not... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
First luggage is awesome! They are on top of our luggage delivery every step of the way and kept us up to date. I was very concerned with possible delay and they kept us informed throughout the deli... もっと見る
I went to Paris using Eurostar and the thought of taking suitcases with me on the train was horrendous - First Luggage came to my rescue. My suitcase was waiting for me in my hotel room, and on my re... もっと見る
This is the third time I have used this service They make traveling so easy without luggage to worry about. Just consider traveling by train. No carrying cases to the station,Finding somewhere safe... もっと見る
企業情報
当該企業による記述
First Luggage is a global door-to-door luggage delivery and collection service. We carry your suitcases, bags, skis and golf clubs door-to-door, so you can enjoy your journey and travel stress-free.
FIRST LUGGAGE
当該企業による記述
- WE DELIVER
- First Luggage is at the cutting-edge of luggage transportation. Our experienced team has delivered thousands of bags across the world, allowing our customers to relax on their journeys. You need something shipped, we can do it for you. From suitcases to skis and boxes to bikes our systems track your shipment from collection to the point of delivery. Avoid busy baggage carousels, and crowded airports or stations, and treat yourself to the best white-glove luggage delivery service available.
- CUSTOMER SATISFACTION
- Our first-class customer service team is on hand to assist with all your inquiries. Whatever your question, we're happy to answer your phone call or email.
- SAVE TIME
- Travel with no luggage and avoid queuing at luggage carousels, saving you precious time and leaving you feeling refreshed, relaxed and ready to enjoy your holiday.
- SECURITY
- Our door-to-door luggage transportation service will ensure that your baggage is delivered safely to your travel destination before you arrive.
- PEACE OF MIND
- Our unique service allows you to travel with complete peace of mind knowing that you can check your luggage every step of the way with our tracking service.
連絡先
120 Salmon Street, NW9 8NL, London, 英国
- 020 3318 2791
- customercare@firstluggage.com
- firstluggage.com
4.9
優良
681件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy booking and great customer…
Easy booking and great customer service.
No issues with collection and delivery.
2026年1月6日
Makes the holiday relaxing
Not to have to carry a suitcase onto an over crowded train.
My husband is waiting for a new shoulder and I didn't want to see him in pain when lifting the suitcase. So im very grateful for this service. so thank you and happy new year!
2025年12月31日
Excellent service from start to finish
Friendly and helpful service from start to finish, ensuring all stages of collection and delivery were communicated clearly Would thoroughly recommend. Thank you David!
2025年12月18日
First Luggage - Highly Recommend
First Luggage was recommended to me, and I was impressed from the very first point of contact. The process — from quotation through to collection and delivery, was seamless and highly professional. I would not hesitate to recommend their services.
2025年12月10日
Great job
Great job. I have requested the collection of my order in USA. In 2 days my order has been delivered at my home adress.
2025年12月10日
Great communication which is key
2025年12月5日
Great communication
Great communication, easy to understand what to do, wonderful people to deal with and great price !
Delivery on time and service is always great!
2025年12月8日
Always always had a great service
Always always had a great service from First Luggage. This time even though the couriers vehicle had broken down and couldn't collect the suitcase, First Luggage sent someone else out straight away. Very helpful customer service and very regular tracking update. Will be using again in the future,
2025年12月4日
I always use this service now,
This is the third time I have used this service They make traveling so easy without luggage to worry about.
Just consider traveling by train.
No carrying cases to the station,Finding somewhere safe to store it on the train Carrying or wheeling between platforms No need to load into a taxi .
The luggage is at my Hotel when I arrive I Would never travel again on UK trains without using this service
2025年11月4日
I have used first luggage for 25 years…
I have used first luggage for 25 years and they have always delivered on time and very secure.
2025年10月9日
TO PLAN
The service went totally according to plan. The time between pick and delivery was very short.
2025年9月16日
Customer service staff were helpful and…
Customer service staff were helpful and polite clarifying the addresses for collection and delivery.
2025年8月29日
Mishal from First Luggage has assisted…
Mishal from First Luggage has assisted us very professionally and kindly for many years now from and to many different destinations from sending kite surf bags and polo mallets and kit, boxes and suitcases all over the world!
Thankyou for making travelling and shipping easier for us all.
2025年9月3日
Excellent Service.
Very easy to work with First Luggage and it was a seamless experience. They also updated me throughout the process. Will use them again. Thanks!
2025年9月1日
The company went out of their way to…
The company went out of their way to make sure our luggage was delivered to our holiday destination. Will use them again.
2025年8月21日
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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