Wind 15-20kts, 3-4 ft seas on/off reef in Islamorada, FL. Mom, dad & two boys, 9 & 12 yrs old. Youngest boy got sea sick after catching 12 nice fish. Customer requested to cut the trip back from 3/4 d... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Have used Fishingbooker.com twice now and its a great service. Can easily find great guides and trips, book and communicate with the guide and get an idea of what we will catch and experience. Both t... もっと見る
Emerald “C” Fishing Charter was awesome. Capt Garrett was phenomenal. He knows fish & bait better than anyone I have ever seen. We requested offshore but, at the recommendation of Capt Craig, inshore... もっと見る
I booked a trip 7.5 days in advance. The captain tried to change the time of trip, which would have meant more likelihood of a poor catch. Discussions rolled into the 7 day non-cancellation period by... もっと見る
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企業情報
当該企業による記述
FishingBooker is the world’s largest online service that enables you to find and book fishing trips.
連絡先
101 W Main St Suite 101, 23510, Norfolk, 米国
- +1-833-455-1255
- customer.service@fishingbooker.com
- fishingbooker.com
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Awesome Customer Service
Patient, understanding, confident, & very experienced. Chloe paid keen attention to detail in helping me troubleshoot my issue with why my trips were being displayed within the calendar as unavailable.
Support had me fixed up within just a…
Support had me fixed up within just a few minutes. A great help!
Fishing booker always get great service…
Fishing booker always get great service & the correct answers every time with quick work when things need attention. Captain Chris Speed
Instant response
Thanks Fishingbooker on resolving customer problems instantly so the client didn't get disappointed
Chloe was great very helpful patient…
Chloe was great very helpful patient and professional!!!
Amazingly professional
First impression, reaction time,too fast and to the point.
Second impression, straightforward implementation to my multitasks and
Third impression,prompt answers to all my questions.
Fourth impression, knowledge,politement, sense of humour, friendly and caring.
Keeping customers happpy.
Wind 15-20kts, 3-4 ft seas on/off reef in Islamorada, FL. Mom, dad & two boys, 9 & 12 yrs old. Youngest boy got sea sick after catching 12 nice fish. Customer requested to cut the trip back from 3/4 day to 1/2 day. We refunded the customer 200 immediately and Fishing Booker refunded Makaira Fish Company the $20 difference in the booking fee. All parties are happy with quick response to solving the problem.
Nico is great and very communicative
Nico is great and very communicative. He helped me understand a lot of what’s going on being new to fishing booker. I’d definitely recommend him for any questions you have as he will take care of you.
The help center is always great…Reached…
The help center is always great…Reached out twice now and they are very helpful….one was with regards to a booking and the latest one is being looked into a verification issue…. Thanks for having this available…I am very impressed with your service!!!
Captain Jeff

FishingBooker からの回答
The support staff is amazing !
The support staff is absolutely outstanding. They are very responsive, answer all questions in very short delays and liaise with the captain whenever it is necessary.

FishingBooker からの回答
Niko made things go smoothly
Niko responded in a timely matter and got things done fairly quick overall happy with Fishing Booker and what it’s done for my business

FishingBooker からの回答
Great Captain Support
Niko was so helpful and very easy to communicate with. He was quickly able to help me with the issue I was having. He made being a captain through fishing booker very easy!
Call Fishing Booker because I had a…
Call Fishing Booker because I had a question and spoke with Neico (I hope that spelling is correct), super nice gentleman very helpful. I really appreciated his help
Amazing customer service
Customer service is top notch, helpful, quick to answer and knowledgeable.
Excellent customer service.
Customer customer service has always been a staple of fishing booker.
Through the years, the fb family has helped me grow my business a tremendous amount. Many of my loyal customers now, came as a result of the fb platform.
I can't recommend fb enough, and I do so to any captain that is new to the business, many if not all also use fb.
Do not hesitate to contact fb for your advertising needs, they will not disappoint.
Quickly responded to my inquiry with a…
Quickly responded to my inquiry with a great resolution
Leah is awesome
Leah is awesome! Super helpful and made sure I understood how to do something’s moving forward. She was great!!

FishingBooker からの回答
The support staff is available 24x7 and…
The support staff is available 24x7 and you can understand their language. Very responsive and professional.

FishingBooker からの回答
Great customer service
Our vacation was cancelled due to strike in the airport.
When we cancelled our booking with Fishingbooker.com they reached out to us about the deposit which we though was lost.
We send a couple of screenshots from the cancelled flight and got the deposit back swiftly.
Great way to run a business - will use them another time if possible,

FishingBooker からの回答
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