Fit Tech レビュー 73

Fit Tech からの回答

2026年2月26日

Hi Amy,

We take feedback seriously, so I have completed a full review of your return and refund timeline to ensure complete accuracy.

Our warehouse received your return containing:

• 1x Core Sports Bra (Black, Medium)
• 1x Performance Comfort Tee (Dark Magenta, Medium)

Both of these items were processed and refunded in full on the same day they were received at our warehouse.

In your email to us, you stated:

“The item I am keeping is the one which has been refunded, the other two should be refunded.”

Based on this, we carefully reviewed the returned parcel. The two items listed above were the only products physically included in the package we received.

We also provided photographic evidence of the return as opened and logged by our team, clearly showing the exact contents received.

The Racer Back Tank was not included in the return, which is why it was not refunded and remains recorded as retained. The refund amount issued corresponds precisely to the items physically received and verified. For clarity, we did not deduct any return fees and the two items received were refunded in full.

The refund was processed on the day the return arrived and in line with our stated returns policy.

That said, we do acknowledge your feedback regarding communication and response times. While all of your emails were responded to and the refund was processed immediately upon receipt of the return, we recognise that the overall experience did not feel smooth from your perspective. We are actively reviewing ways to improve support turnaround times and clarity around returns to ensure a better customer experience moving forward.

If there is anything further you would like clarified, we remain happy to assist directly.

Kind regards,
George

Fit Tech からの回答

2026年2月26日

Thank you so much for this, we absolutely love hearing this 💗

Grip is one of the biggest limiting factors in weightlifting, so knowing the Pink Power Hooks have genuinely made a difference for you means everything to us.

We designed them to do exactly what you described, actually deliver on the promise, so it’s amazing to hear they’ve been a game changer for you.

We really appreciate you taking the time to share this!

Fit Tech からの回答

2026年2月26日

Thank you so much for your review!

We’re really glad you’re happy with both the product and the value — delivering high quality at a fair price is exactly what we aim for.

We truly appreciate your support 💪

Fit Tech からの回答

2026年2月26日

Thank you so much for sharing this, this is exactly why we created the smaller version 💗

So many women told us their back and legs could lift more, but their grip (and standard-sized hooks) were holding them back. Hearing that the smaller fit is perfect for you and that you’ve noticed a massive difference is amazing.

The fact you’re using them every workout says it all 💪

We really appreciate you taking the time to leave this review!

Fit Tech からの回答

2026年2月26日

Thank you so much for your review!

We’re really pleased to hear the hooks have made such a noticeable improvement to your workouts, that’s exactly what they’re designed to do.

It’s especially great to hear they’re helping you train heavier without adding strain to your wrists. That balance of support and performance is so important.

We appreciate you and keep lifting strong! 💪

Fit Tech からの回答

2026年2月26日

Thank you so much for such a detailed review, this means a lot to us 💗

We specifically designed the Women’s Power Hooks to avoid the bulk and discomfort that many other brands have, so hearing that they’re comfortable on your wrist, fit perfectly in your palm, and feel secure is exactly what we hoped for.

And the fact you no longer have to remove your watch, that was an area we tried to accommodate when creating the Women's size so it's nice to hear you're benefitting from it!

We’re also really pleased you’re enjoying the ankle straps. We strive to offer the highest quality and strong, sturdy equipment so you can use them for years of training.

Thank you again for your support, we’re so glad you’re part of the Fit-Tech community, and we look forward to serving you again 💪

Fit Tech からの回答

2026年2月26日

Thank you so much for your kind words!

We’re thrilled to hear the product exceeded your expectations, that’s exactly what we aim for.

We also put a lot of focus on keeping our customers updated throughout the shipping process, so it’s great to know the communication made a difference.

Thank you for the support!

Fit Tech からの回答

2026年2月26日

Thank you so much for your review!

We’re so pleased to hear the Power Hooks have given you the confidence to increase your weight, that’s exactly what they’re designed for. Removing grip as the limiting factor so you can truly push your workouts makes such a difference.

It’s amazing to hear they’ve had such a positive impact on your training!

Fit Tech からの回答

2026年2月26日

Thank you so much for this amazing review 💗

Firstly, we really appreciate your patience over the Christmas period, that time of year can cause slight delays, but we’re actively working on improving our shipping routes so that in the near future parcels can be delivered within just a couple of days.

Now to the exciting part… +7.5kg on your RDLs is incredible! 🔥

This is exactly why we created the Power Hooks, so your arms aren’t the limiting factor and you can properly feel the movement where it’s supposed to be… in the glutes and hamstrings!

Hearing that you’ve tried loads of lifting straps and these are your favourite means a lot to us. Thanks so much for your support!

Fit Tech からの回答

2026年1月7日

Hi Kenni,

Thanks for taking the time to share your feedback and I’m glad to hear delivery and service were smooth.

The Power Hooks are designed to take load off the grip and forearms, which can feel very different to lifting with a bar alone, straps, or mixed grip. For some lifters, there’s a short adjustment period while technique adapts, especially on movements like deadlifts and rows.

That said, if they genuinely don’t suit your training style, we completely understand. Our team is happy to help with usage guidance or arrange a return if needed. Just reach out to us at management@fit-tech.shop and we’ll take care of it.

We appreciate you giving them a try.

George
Fit-Tech

Fit Tech からの回答

2026年1月7日

Hi Nancy,

Thanks so much for taking the time to share this, we really appreciate it.

It’s great to hear the Power Hooks have helped reduce strain on your hands and allowed you to lift more comfortably. That’s exactly what they’re designed for: taking grip out of the equation so you can focus on moving weight properly!

Thanks again for the support and for trusting Fit-Tech.

George
Fit-Tech

Fit Tech からの回答

2026年1月7日

Hi Sarah,

Thank you for taking the time to leave this, we really appreciate it.

It’s great to hear the clothing is holding up well through training and washing, and that the fit feels supportive. We’re also glad the Power Hooks have helped support your wrists during sessions, that's what they're great for!

Thanks again for trusting Fit-Tech with your training.

George
Fit-Tech

Fit Tech からの回答

2026年1月7日

Hi Alina,

90kg on RDLs is seriously strong, great work!

It’s amazing to hear the hooks helped you get past grip being the limiting factor, especially with arthritis in the mix. Being able to load the movement properly without your hands holding you back is exactly what keeps progress moving.

Thanks for sharing this and for putting the hooks to work.

George
Fit-Tech

Fit Tech からの回答

2026年1月7日

We love you too, Maryna! ❤️
Thanks so much for taking the time to leave this, it really means a lot.

George
Fit-Tech

Fit Tech からの回答

2026年1月7日

Thanks so much for sharing this Anna!
Well done for for continuing to lift heavy after carpal tunnel surgery, that’s no small thing.

We’re really glad the curve and sizing of the women’s hooks are working well for you and helping keep heavier lifts like deadlifts and shrugs in your training. That kind of feedback is exactly what we hope to hear.

Appreciate the kind words on the quality and service too and thanks for training with Fit-Tech ☺️

George
Fit-Tech