FIT College からの回答

2026年3月24日

Hi Jaqueline,
Thank you for sharing such a thoughtful and detailed review. We truly appreciate you taking the time to reflect on your experience with the Cert III & IV online programs.

We’re glad to hear that your on-campus interactions especially with Timothy were valuable and supported your learning. We’ll be sure to pass that feedback on to the team.

We also want to acknowledge your comments regarding the workload and video-based assessment requirements for online study. Your experience highlights an important area for improvement in how we communicate expectations upfront, particularly for students balancing work, family, and study. While these components are essential for meeting national competency standards, we absolutely understand how crucial it is that future students have a clear picture of what’s involved from the start.

We’re sorry to hear you struggled after Timothy moved on, and we appreciate you bringing this to our attention. Ensuring consistent support is something we take seriously, and your insight helps us continue strengthening our trainer experience.

We wish you the very best in your fitness career, and we’re here if you ever need further support or guidance.

The FITCollege Team

FIT College からの回答

2026年3月16日

Hi Jack,

Thank you so much for your wonderful feedback! We're thrilled to hear that our support team made such a positive difference throughout your studies.
We appreciate you taking the time to share your experience and are proud to have been part of your journey.

FITCollege

FIT College からの回答

2026年3月16日

Hi Anthony,

Thanks for your great review! We're glad our teachers especially Dani helped you feel confident and ready for your personal training career. We appreciate you sharing your experience!

FITCollege

FIT College からの回答

2026年3月16日

Hi Tanya,

Thank you for your wonderful feedback! We're so glad to hear our teachers' support made such a positive impact on your experience. We truly appreciate your recommendation.

FITCollege

FIT College からの回答

2026年3月16日

Hi Katelyn,

Thank you for taking the time to share such thoughtful feedback. We’re really pleased to hear you loved your Cert III, the teachers, and the support you received, and that the flexible study options helped you achieve your qualifications.

We’re also grateful that you’ve highlighted where your Cert IV experience didn’t quite meet expectations. We never want communication or support to feel unclear or inconsistent, and your comments will be passed on to our team so we can continue improving the student experience across all courses.

Congratulations on completing your qualifications.

FITCollege

FIT College からの回答

2026年3月3日

Hi there,

Thank you so much for your fantastic review!

We’re thrilled to hear that you found the course easy to navigate and that our trainers — especially Kylie — were able to support you along the way. We’ll be sure to pass on your kind words to her and the rest of the team 😊

It’s great to know that while the course challenged you (as it should!), you always felt supported and had the help you needed to get through it. That balance is exactly what we aim for.

Congratulations on pushing through the challenges — we’re proud of your effort and achievement!

All the best,
The FITCollege Team

FIT College からの回答

2026年2月24日

Hi Oliver,

Thank you so much for sharing your experience! We’re thrilled to hear that your transition between our Hindmarsh and Glenelg campuses was smooth and didn’t impact your learning. It’s great to know you enjoyed the balance of theory and practical training, especially the hands-on time in the gym environment.

We’re also proud that your in-club learning helped you connect with Goodlife PTMs and secure a role so quickly — that’s exactly the outcome we aim for!

Wishing you every success in your PT career, and thanks again for recommending FIT College.

– The FIT College Team

FIT College からの回答

2026年2月24日

Thank you Evie!

We’re thrilled to hear that you found FIT College to be the best and that you enjoyed the structure of the course. It’s fantastic to know that your trainer’s professionalism and knowledge made such a positive impact on your learning experience.

We’re so glad you’ve taken so much away from the course and truly appreciate you taking the time to share your experience! 💪

FIT College からの回答

2026年2月24日

Hi Natasha,

Thank you for your wonderful feedback! We’re so pleased to hear that you felt well supported throughout your qualification. Clear communication and consistent guidance from day one are incredibly important to us, so it’s great to know that reflected in your experience.

We’re also glad you found the extra support sessions and unit instructions helpful — our team works hard to ensure every student feels confident and supported at every stage.

Congratulations on completing your studies, and we wish you all the best in your career!

– The FIT College Team

FIT College からの回答

2026年2月24日

Hi Oliver,

Thank you so much for your kind words! We’re really glad to hear that you felt supported and guided throughout your journey completing your Certificate IV in Fitness.

Patience and ongoing support are incredibly important to us, as we understand that everyone’s journey is different. It’s great to know our team was able to help you every step of the way.

Congratulations on achieving your Cert IV — that’s a fantastic accomplishment! We wish you every success in your career in the fitness industry.

– The FIT College Team

FIT College からの回答

2026年4月8日

Hi Owen,

Thank you for your review! We’re delighted to hear you enjoyed the learning experience and found the practical components valuable. It’s great to know the course has been positive for you.

We appreciate you taking the time to share your feedback!

FIT College Team

FIT College からの回答

2026年6月2日

Thank you for your review, Owen!

We're delighted to hear that you enjoyed the learning experience and found the practical components valuable. We believe that combining interactive learning with hands-on experience is key to developing the skills and confidence needed for success in the fitness industry.

Thank you for choosing FIT College and for taking the time to share your feedback. We wish you all the best in your future fitness career!

The FIT College Team

FIT College からの回答

2026年4月8日

Hi Momen,

Thank you for your great review! We’re so pleased to hear that Troy, Mark, and Erica were helpful and brought strong knowledge of fitness and wellbeing to your experience. We’re incredibly proud of our South Melbourne team, and it’s wonderful to see their support recognised.

We truly appreciate your recommendation and are glad to hear your time with FIT College has been so positive.

Thank you again for sharing your experience!

FIT College Team

FIT College からの回答

2026年4月8日

Hi Sarah,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with the Individual Support – Disability (Online) course did not meet the expectations set during enrolment.

We understand how important clear communication, timely support, and aligned course outcomes are for our students. Your comments about the level of support, the volume of assessments, and the disconnect between the course content and your fitness goals highlight areas we take seriously. We also acknowledge your concerns regarding work placement suitability, and we apologise that this created additional difficulty during your studies.

We would really appreciate the opportunity to look into your experience in more detail and see how we can better support you. If you’re open to it, please reach out to our Student Support team at studentsupport@fitcollege.edu.au
so we can discuss this further and work toward a resolution.

Thank you again for your honest feedback, it helps us improve the experience for all current and future students.

FIT College Team

FIT College からの回答

2026年3月24日

Hi Edlyn,

Thank you so much for your kind words! We’re thrilled to hear that your Cert III in Fitness experience with FIT College was positive and that the flexibility of online learning worked well for you. We’ll be sure to pass your thanks on to Ms. Emma Kelly she’ll be delighted!

Wishing you all the best as you continue your fitness journey.

The FITCollege Team

FIT College からの回答

2026年3月24日

Hi Deborah,

Thank you so much for your feedback! We’re glad to hear that the recent updates to the Axcelerate platform are making a positive difference for you. It’s great to know you’re feeling confident and excited to move on to your Cert IV we’re here to support you every step of the way.

Wishing you all the best with your studies!

The FITCollege Team

FIT College からの回答

2026年3月24日

Hi Cheng Xi,

Thank you for taking the time to leave a review we really appreciate your feedback. We’re glad to hear that your overall experience with FIT College has been positive and that the instructors’ feedback and guidance have supported your learning.

We also appreciate you highlighting the response times. We understand how important timely support is, especially when you’re working through assessments or need clarification. Your feedback has been passed on to our academic team as we continue working to improve consistency and speed in our communication.

Thank you again, Cheng Xi. We’re grateful you chose FIT College, and we’re here to support you all the way through your studies.

The FIT College Team

FIT College からの回答

2026年3月24日

Hi Brittany,

Thank you for sharing your experience, and we’re truly glad you gave the fitness industry another chance after a difficult start elsewhere. It means a lot to hear that your time with FIT College has helped rebuild your confidence and enthusiasm for studying in this field.

We’re so pleased that you’ve found the teachers kind, supportive, and great to learn with. Creating a welcoming, down-to-earth environment is something we really value, and it’s wonderful to know that resonated with you.

We also appreciate your feedback about wanting more practical, hands-on components. This is something we continue to review and improve, and insights like yours help us strengthen that balance for future students.

Thank you again, Brittany, for your trust and for taking the time to leave such thoughtful feedback. We’re excited to see where your qualification takes you next!

The FIT College Team

FIT College からの回答

2026年3月24日

Hi Tayla,

Thank you so much for your lovely review! We’re thrilled to hear that Reuben, May and Zoe helped make your experience enjoyable and relatable. They’ll be delighted to hear your kind words!

We’re proud of the supportive team at FIT College Bibra Lake, and your feedback means a lot.

Thanks again, Tayla and well done on your studies!

— The FIT College Team

FIT College からの回答

2026年3月24日

Hi Julian,

Thank you so much for your fantastic review! We’re thrilled to hear you had such a positive experience completing your Cert III online and that you’re already diving into Cert IV with confidence!

It’s great to know that your initial conversation with Dean helped set you up for success and that the learning materials have supported your online study journey. We’re especially pleased to hear how valuable the support from Mark and Troy has been. The team at FIT College South Melbourne will be wrapped to hear your feedback they work hard to provide quick, practical, and personalised support for our online students.
We wish you all the best with your fitness journey!

Thanks again, Julian